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21 reviews from our car dealer reviews community
Leave a review for Drive Vauxhall Leicester
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21 reviews from our car dealer reviews community

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"Never again"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a mokka x 2019 plate and got it delivered . Took it for a drive and had a blow out on the motorway.went into kwik fit that said 2 other tyres on the borderline .also brakes grinding .so they sent it into Vauxhall in Wales and they said a stone in the brakes.l they are lying and will not answer your calls or emails too busy .unbelievable bad service. £ 12.000 paid for the car . Also a chunk out of the tyre .

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+2 Found this review helpful

Matthew osgood in response to Never again

If you say the car has been sold to you and its not road worthy they need to fix it

"Don't buy a used car from here! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't buy a used car from Drive Leicester, they sold me a car with the centre section of the exhaust missing, and "fitted" brake pads that only lasted 4000 miles, which they claim is normal. Took 2 weeks to get someone to talk to me about it and their only answer was call a solicitor.

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+2 Found this review helpful
"Worst garage experience "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My first and last time at this garage. I will be selling my vauxhall due to my experience

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+2 Found this review helpful
"Not very helpful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Reluctant to help, more interested in ripping you off. Some ignorant workers who need to go on unconscious bias training.

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+3 Found this review helpful
"Very poor"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely disgusted after my car accident i went and got myself a 66 plate vauxhall astra from drive vauxhall in leicester, only after having the car one week it spent a week in the garage having a clutch fitted totally unacceptable for a car that had only done 16k on return of my car it then developed 2 strange noises and had to go back in the garage once again! After having my car for over two weeks this time i get told the problem is a manufacturers fault and they cant do nothing at the moment so my car has just been sitting there doing nothing! There is no communication at all from anybody there and to be honest my car has spent more time at service than i have driven it! I WILL never buy from drive vauxhall again and cant wait to get rid of the car absolutly poor excuses of a 10 and a half thousand pound car shame on you drive vauxhall leicester!!!!

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+3 Found this review helpful
"Very helpful service from Ryan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After visiting the Leicester branch on Saturday, i was served by Ryan. He was very friendly and helpful from the start. Not a pushy sales man, he wanted to know what i wanted. Asked about me and what an ideal car was. We test drove 2 cars that i really liked and ended up buying one of them! Thank you so much.

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+0 Found this review helpful
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"Great reliable and prompt service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying a car was a huge deal for me. I didnt really know what i wanted but Drive made it easy. They were extremely patient, polite and made me feel comfortable. They never ushered me into anything still check on me after sale. If anyone needs guidance go to main dealer. From trying other firms i found it hard to trust or feel i was getting reliable advice or deals. Drive did just that!

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+0 Found this review helpful
"Very helpful and easy to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Visited the showroom on a Sunday and spoke to salesman Semir. Very polite and efficient, and having seen the car I was interested in he arranged a test drive. A very good trade-in price for my previous vehicle was agreed, and I returned six days later to collect my new car, a Mokka. Semir sent e-mails and telephoned me in the week to keep me updated as to what was happening, and a time was arranged for the handover. I would say that Semir is a credit to the company, and I wouldn't hesitate in sending friends or family to this dealership,very professional all round.

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"Happy Customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to say a big thank you to Adam and Pete at Drive Vauxhall Freemans Common for being so helpful to me when I was changing my car, I feel I can always trust them which means a lot to me. I find Adam always friendly and happy to help and he also called me after a few days to make sure I was enjoying my new car. Thanks boys.

"Shocking aftersales from garage."
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Drive Vauxhall in Leicester with power roof issues. Faulty Handbreak issues. Wipers needed replacing. We're told on collection all this work would be done. Collected car they had just mot it but Handbreak Failed on drive home had to replace full unit at our local garage. They had car back for 3 weeks to sort out roof still not right. Ok that's enough. Car now at BMW dealers. Don't buy from these unless you want major problems

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Dealership Information

Drive Vauxhall Leicester is an Franchise dealership that is based in Leicester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
21 reviews2.7 out of 5 stars — Rated Average
Excellent
7
Very Good
2
Average
0
Poor
5
Terrible
7

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  • Contact Information

    Address

    Drive Vauxhall Leicester
    Freemens Common Road
    Leicester
    Leicester
    LE2 7SL

    Get in touch

    0116 255 7567
    https://www.drivevauxhall.co.uk/find-us/drive-leicester/185/dealershipdetails.aspx

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    Dealership Statistics

    42%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Drive Vauxhall Leicester

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