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4 reviews from our car dealer reviews community
Leave a review for Dukes Moor Garage
Leave a review

4 reviews from our car dealer reviews community

Leave a review for Dukes Moor Garage
Leave a review
"Great Buying Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having bought 2 cars off these guys in the last year no problems at all and Edward is so helpful knows so much about cars it unreal. A real pleasure to find people how don,t push you into buying but just help you will advise.

"Thank you very much :-)"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paul and Michael were fantastic, an absolute pleasure to deal with. If they ran a pub, you'd never go home!!! The Duster is in better condition than they described (I had the car delivered 280 miles). It has FSH, they serviced it, added two brand new tyres from Kwik Fit! full mot and a full valet (not a quick clean but a proper valet inside and out). They run an old school independent dealership, unlike many back of a fag packet, off the drive, parked at Asda rip off car dealers around, or the big name garages who treat you as a number rather than a person who works hard for you money. At the time of sale, it was the cheapest 4wd Duster for sale (newer shape), and they still added all the extras without even being asked. Thank you very much for everything, you are a credit to the motor trade!!!

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+0 Found this review helpful
"great buying experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful staff and a credit to Dukes Moor Garage, no precious salesman and helpful test driver,well pleased with purchase.

"Unhelpful and patronisng"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'd driven ca. 10 miles to test view a specific car I'd identified online. After examining the car body carefully, I requested a test-drive and was told "Only if you want to buy it." I most politely explained I'd identified two cars to test drive that Saturday and would be buying one of them. The salesmen clearly did not want to get the car out of the garage, but I was serious enough about the car to insist. The salesmen than continued to be incredibly patronising and rude.-Despite the car meeting my expectations, I decided not purchase it because the whole experience had been so incredibly unpleasant. The friend I was with commented she didn't know how I had remained so calm and polite. The salesman is in desperate need of some customer-service development. I should add that the mechanic who supervised the test-drive was extremely polite, helpful and loyal to the business.

Michael Oakden from Dukes Moor Garage in response to Unhelpful and patronisng

Absolute rubbish we only make a living by selling cars why would we not want to sell a car to this person maybe from another garage !!!

Michael from Dukes Moor Garage in response to Unhelpful and patronisng

Total rubbish review

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Dealership Information

Dukes Moor Garage is an Independent dealership that is based in Newcastle upon Tyne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews4.5 out of 5 stars — Rated Very Good
Excellent
3
Very Good
0
Average
1
Poor
0
Terrible
0

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  • Contact Information

    Address

    Dukes Moor Garage
    2 Kenton Road
    Newcastle upon Tyne
    Tyne and Wear
    NE3 4NB

    Get in touch

    0191 213 5225
    http://www.dukesmoorgarage.co.uk

    Opening times

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    25%
    Percent of reviews responded to by this dealer

    Additional Information About Dukes Moor Garage

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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