5% Reviews
replied to
91% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


68 reviews from our car dealer reviews community
Leave a review for Ebbsfleet Specialist Cars
Leave a review

68 reviews from our car dealer reviews community

Leave a review for Ebbsfleet Specialist Cars
Leave a review
"Tony R"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a rather nice 55 plate BMW 3 series 320i from Ebbsfleet Specialist Cars. A few faults developed after the sale which to be fair wouldnt have been that apparant unless owning and runing the car for a week or so. Ebbsfleet Specialist cars were quick to respond and after a couple of visits got the problems sorted. For us Ebbsfleet staff were always pleasant and polite and pro-active. I would even go as far to say that their service has exceeded that of many a main dealer i have had experience with. Craig was an absolute gentleman and kept us up to speed on any work that was required and hand delivered the car back to us. Buying second hand cars can be a risky business but Ebbsfleet have given great support and removed that risk for us despite the vehicle not being one of their more expensive prestige vehicles im sure they gave me the same service level as if i had purchased the most expensive car from their stock. As things stand i wouldnt hesitate returning to them for another vehicle. Impressive, thats all i can say!! Tony

"Delighted with the purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A massive thank you to John at Ebbsfleet Specialist Cars for his help with the purchase. These guys delivered on all fronts and I'd highly recommend them to anyone looking for a quality used car and would be happy to buy from them again.

"john coach driver"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found John, the owner, to be very helpful. I had a problem with the vehicle and John has done everything in his power to resolve the issues. I could not fault the help he has offered. I would certainly recommend Ebbsfleet Specialist Cars and would not hesitate to buy from them again in the future.

"Nicola"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently brought a lovely Mini Countryman Cooper S from Ebbsfleet Specialist Cars for a very reasonable price (I did loads of research) Its immaculate I'm over the moon with it, they also gave me a very fair price for my VW as part exchange. The level of customer service was second to none, I was very impressed and would not hesitate to recommend them.

"Mark Jones"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

have bought and sold through these guys and have always found them to be very professional and very helpful! would use again in a heartbeat and would highly recommend!

"Will"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What first class customer service and attention to detail from this highly recommended dealer. From first contact with the owner Craig through the test drive and the delivery of my vehicle. This is better service than you would expect from a main dealer. Drove all the way from Eastbourne to purchase my New Generation Saab 9-5. Can highly recommend this dealer as you will not be dissapionted in your overall purchase experience. 10 out of 10. A big thank you

"yes"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Vw Eos car through Ebbsfleet specialist cars. I have to say that I'm very happy with my purchase. The car was Cleaned to a finish of a New car. The Sales Guys were very helpful & the owner very switched on. just wanted to say thanks for a good service.

"MC85"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very pleased with the excellent service I received when recently purchasing my Focus ST. I travelled from Somerset to purchase/collect the car and on arrival found the salesman to be incredibly helpful and professional. On returning home, having had the car for a couple of weeks, I experienced a problem with a sensor on the car and on speaking to Craig, he quickly arranged for a garage local to me to rectify the problem which was all covered under warranty. I could not have asked for more. I'm glad I made the journey to purchase my car and would recommend this dealership to anyone.

"DO NOT TOUCH WITH A BARGE POLE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID AT ALL COST!!! Sold us a car (wouldn't negotiate on price so we payed full price) on the way home lights came on on the dashboard, after taking it straight to a garage to see what was wrong we found it had several faults with the engine, an oil leak, bald tyres and wheels weren't balanced. We phoned John who told us to bring back the car and he would repair it, 60 miles driven to return the car. The car was returned a second time with the same tyres and still leaking oil, it went back again. A THIRD time this car came back to us (excited to have my birthday present back in time, finally!) It was dropped off and we got in and drove it round the block, the engine warning light on and the turbo wasn't working at all! Absolutely devastated and having given the garage THREE chances to fix the car AND offering to fix it ourselves and send them the invoice, they refused (it had been 12 days since we purchased the car and I had yet to even drive it due to it going backwards and forwards to be fixed. We requested a refund and to return the car to which we were told we were being unreasonable!! Very rude people, your warranty isn't worth the paper it's written on, COMPLETE LIARS!! wouldn't buy a tissue from these untrustworthy men let alone a car!! Absolutely gutted my dream car turned out to be a horrendous experience! PLEASE DO NOT BUY FROM EBBSFLEET! !

"Mrs Cheryle Sethi"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with our visit today. Found John very friendly and helpful and received a fair part x for our car and also willing to negotiate on price. Drove away in a lovely Mini convertible. Will definitely use again in the future and recommend to others.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

We Are An Internet Based Used Car Dealer, Offering A Wide Range Of Keenly Priced Vehicles That Are Prepared To A Super High Standard.

We Offer A Friendly Service And Have 30 Years Of Experience Of Selling Vehicles In The North Kent Area.

We Choose All Of Our Cars From Trusted Suppliers And They Are All HPI Checked And Mileage Verified, With Official Copy Certification Supplied.

Our Showroom Is A Bright, Dry, All Weather Environment With A Relaxed Atmosphere, And Tea/Coffee Facilities.

As An Established Used Car Dealer We Offer Part Exchange, Competitive Finance Packages And Market Leading Warranties With WMS.

We Are A VAT Registered Company And Are Licensed By Kent County As A Used Motor Dealer No. 19118

We Are Located 5 Minutes From Dartford River Crossing And 5 Minutes From Bluewater Shopping, We Are Also 5 Minutes From Ebbsfleet International Station Where We Will Be More Than Happy To Collect You.

We Ask Customers To Make An Appointment For A Viewing As We Are Very Flexible With Our Hours And Are More Than Happy To Arrange A Time That Suits You Including Evenings And Weekends.

Thank You For Visiting Our Website And We Look Forward To Receiving Your Enquiry. Please Call Craig Outram. 01322 382756

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1990

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
68 reviews4.6 out of 5 stars — Rated Excellent
Excellent
60
Very Good
2
Average
2
Poor
1
Terrible
3

Add Review

  • Submit new information

  • Contact Information

    Address

    Ebbsfleet Specialist Cars
    A7 Northfleet Industrial Estate Lower Road
    Gravesend
    Kent
    DA11 9SN

    Get in touch

    01322 382756
    http://www.ebbsfleetspecialistcars.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 15:00

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    5%
    Percent of reviews responded to by this dealer

    Additional Information About Ebbsfleet Specialist Cars

    Company Formed: 1990
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more