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I must admit that I was initially quite sceptical, buying a car through the internet. From the first contact with Enjoy carl ife that vanished immediately. This company have proven to be a delight to deal with, They are professional, helpful, accommodating, honest and thorough. I can honestly say that this has been one of the best car purchasing experiences that I have. Vicky played a significant part in this, but it also extends to the rest of the team. Compliments to the Enjoy car life management for hiring people focused on customer experience, not just selling cars! I highly recommend this company.
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Hannah from Enjoy Car Life in response to OUTSTANDING CUSTOMER SERIVICE
Thanks for this great feedback. I've passed it on to Vicky and the rest of the team. Enjoy the car :)
Staff very helpful and very accommodating. Excellent service. :-)
Reviewer has confirmed their email address
Hannah from Enjoy Car Life in response to Very very good service
Thanks for the great feedback! :)
Nice easy company to deal with, loads of options to look at. Excellent staff, that can't do enough.
Hannah from Enjoy Car Life in response to Excellent car sales
Thanks for the great feedback!
From seeing the initial advertisement right Enjoycarlife have been fantastic! I met with Neil who left us to have a look around the vehicle on our own so no added sales pressure. We went for a test drive and once decided I wanted the car the process was very straight forward. Neil didn't apply any pressure just great service and made sure we had all the information that we needed before purchasing. Fantastic work thank you. I would certainly recommend Enjoycarlife to anyone looking to purchase a car!
Hannah from Enjoy Car Life in response to Great service love my new car!
Thanks for the feedback, it's great to hear you enjoyed the experience :)
I viewed a vw crafter at enjoy car life on the internet,rang up and was told it was in retail condition.I travelled 70 miles to have a look and it had quite a few bodywork issues that I was told would be sorted out and if I left a deposit it would be ready to collect in 5 days. 3 weeks later after regular calls to them ( not them contacting me!) was finally told it was ready,travelled 70 miles on the train to collect only to find the van in exactly the same state as it was originally in.fuming got the deposit back,poor company. AVOID.
Reviewer has confirmed their email address
I have used Enjoy Car Life for a few years now and have never had a problem at all with the service and quality of repairs from the people on the service desk to the mechanics. They have always gone the extra mile when they don't need to do so. Thank you to all the staff and keep up the good work.
Reviewer has confirmed their email address
very good experience, so issues at all! I purchased a VW Transprter back in August and it was lovely and clean and just as it was described and up to now I have had no issues with it what so ever. I would definitely recommend this dealership to my friends and family.
Reviewer has confirmed their email address
We have not received the key which was sold with the car - an additional one which we paid for. We have had the car over 2 months now and have to keep calling for any information. Even though Nissan Crewe tells us it would take only a few days, Enjoy Car Life have taken months to get their Nissan Longton branch to provide a second key. Not good and not enjoyable phone call with one of their Customer Service Reps either.
I would highly recommending I found My Vauxhall Astra on Auto Trader. The car was in excellent condition and was very clean and in good condition. The dealers were very helpful and knowledgeable.
Reviewer has confirmed their email address
Hannah Chapman in response to Excellent
Thank you for your feed back! It's great to hear about your experience. Hannah - EnjoyCarLife
The car did not have a full service history as promised. It broke down 2 days after the purchase. We did get a courtesy car but overall our experience was negative and there was lack of professionalism from sales and after sales department.
Hannah Chapman in response to Nomiki
Hi Nomiki. Thank you for your feedback, I know you dealt with our Customer Experience Manager at the time. I apologise that we couldn't get to a better outcome and that you feel our customer service wasn't great. Hope you got sorted in the end and maybe we can do better next time!
EnjoyCarLife is the new name for Greenhous Fleet Shop. This used car dealership is based in Staffordshire and according to their website have been selling cars and vans for over 100 years.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Enjoy Car Life
Swynnerton Road
Stone
Staffordshire
ST15 0GR
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