Roger G, June 2023
"No problems"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am very happy with my car and I haven’t had any problems to date touch wood. Thanks for the follow-up too.
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Michael @ Essex Car Company from Essex Car Company in response to No problems
We're delighted to hear that you're very happy with your car and that you haven't encountered any problems so far. Knocks on wood We strive to provide excellent vehicles and service, so it's great to know that you're satisfied. You're most welcome for the follow-up! If you ever need any assistance in the future, please don't hesitate to reach out. Enjoy your car to the fullest! 🚗😊
Kiamil Z, June 2023
"Very happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am very happy with car and team very good too. 😁
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Michael @ Essex Car Company from Essex Car Company in response to Very happy
We're thrilled to hear that you're very happy with your car and our team! Your satisfaction is our top priority, and it's great to know that we have met your expectations. Thank you for your kind words and for choosing us. We appreciate your support! 😁🚗
Edwina L, June 2023
"Absolutely perfect! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have had the car a couple of months now and I have had no issues at all it has been going really well. I got the brakes changed around 2 months ago and they still seem to be squeaking so I need those looking into, but apart from that they have been absolutely perfect! Everyone was so friendly and helpful and took good care of us, I would be happy to recommend.
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Michael @ Essex Car Company from Essex Car Company in response to Absolutely perfect!
We're delighted to hear that your car has been going really well without any issues over the past couple of months. It's great to know that you've had a perfect experience with us! We appreciate your kind words about our friendly and helpful staff who took good care of you. Thank you for considering us recommendable. Your satisfaction means a lot to us! Enjoy your car to the fullest! 🚗😊
John S, June 2023
"Chris was a nice person"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am finding everything to be really well at the moment, not had a single issue with the car since purchasing. It was lovely and clean for us on the day of the handover it looked great. I think it was Chris who we dealt with and I found him to be quote a nice person, everything we asked him to do he got sorted.
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Michael @ Essex Car Company from Essex Car Company in response to Chris was a nice person
We're delighted to hear that everything has been going well with your car! It's great to know that you haven't encountered any issues since the purchase. We take pride in delivering clean and well-presented vehicles for our customers, and we're glad it looked great on the day of handover. Chris is a valued member of our team, and we're pleased to hear that he provided excellent service. Thank you for your kind words and for choosing us! Enjoy your hassle-free driving experience! 🚗😊
Lily P, June 2023
"James was so so lovely"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
James was so so lovely, couldn't knock him. Such a fab guy to deal with, made everything dead easy and simple. The Tiguan itself, WOW, I absolutely love it, such a stunning car to drive. I couldn't be happier with te sale on the whole and would recommend anyone to visit.
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Michael @ Essex Car Company from Essex Car Company in response to James was so so lovely
We're thrilled to hear that James was absolutely lovely and made your car-buying experience easy and simple! It's fantastic that you're enjoying your stunning Tiguan and loving the driving experience. Thank you for your kind words and recommending us. We strive to provide exceptional service, and your satisfaction means the world to us. We appreciate your support and look forward to welcoming anyone you recommend. Happy driving in your fabulous Tiguan! 🌟🚗😊
Sharon O, June 2023
"Nothing short of perfection"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Oh I would be more than happy to pass on my recommendations, I think Essex Car Company have been amazing! James was an outstanding guy, so so helpful and attentive. He listened to all of my needs and found me the perfect car that ticked all of my boxes. The little Fiesta as been nothing short of perfection, I cannot fault it at all!
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Michael @ Essex Car Company from Essex Car Company in response to Nothing short of perfection
We're truly grateful for your kind words and recommendations! Thank you for considering us amazing. We're thrilled that James provided outstanding service, being helpful, attentive, and attentive to your needs. It's wonderful to hear that he found you the perfect car that met all your requirements. The little Fiesta has truly been perfection, and we're glad it has exceeded your expectations. We appreciate your support and trust in us. Enjoy your amazing car! 🌟🚗😊
Aiden C, June 2023
"Amazing aftersales!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I won't be needing another car for about 4 years, but when I do, I would be more than happy to return here again. The lads were absolutely fantastic, when I had a little issue they got the car back in for me and got that sorted straight away. Since then the Vauxhall has been absolutely perfect couldn't be happier!
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Michael @ Essex Car Company from Essex Car Company in response to Amazing aftersales!
We're thrilled to hear that you had a fantastic experience with us! Thank you for your kind words and for considering us for your future car needs. Our team is dedicated to providing excellent service even after the sale, and we're glad we could promptly address and resolve any issues you had. We're delighted that the Vauxhall has been absolutely perfect, bringing you happiness. We look forward to serving you again in the future! 🚗😊
Gary L, June 2023
"Bang on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It has been bang on, couldn't fault it at all. Smashing little car and the lads were champion.
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Michael @ Essex Car Company from Essex Car Company in response to Bang on
We're thrilled to hear that the car has been 'bang on' and exceeded your expectations! We're glad you're loving your smashing little car. Our team takes pride in delivering exceptional service, and we're delighted to be considered champions. Thank you for your kind words! Enjoy the ride! 🚗🏆😊
Matthew S, June 2023
"Really quick and smooth "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car does everything we want so we can't complain. Everything went through really quickly and it was really smooth too. The whole team at ECC were lovely, very helpful and informative, I have zero complaints.
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Michael @ Essex Car Company from Essex Car Company in response to Really quick and smooth
We're thrilled to hear that the car meets all your needs and that the process was quick and smooth! At Essex Car Company, we strive to provide excellent service, and we're delighted that our team was lovely, helpful, and informative throughout your experience. Your satisfaction means everything to us, and we're grateful for your kind words. Thank you for choosing us! Happy driving! 🚗😊
Angela H, June 2023
"Absolutely perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The A1 was absolutely perfect, I couldn't be happier with it. It was in perfect condition. All of the gents were extremely helpful, really kind and thorough with the sale. We weren't rushed or hounded for any add ons, it was brilliant. I can't knock them one bit so I would have to give them the full 5 stars!
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Michael @ Essex Car Company from Essex Car Company in response to Absolutely perfect
We're thrilled to hear that the A1 was absolutely perfect and that you couldn't be happier with it! Our team takes great pride in ensuring the vehicles are in pristine condition for our customers. We're delighted that our gents provided you with exceptional service, being helpful, kind, and thorough throughout the sale process.
At Essex Car Company, we believe in providing a pressure-free and enjoyable experience, where you can make decisions at your own pace. Your satisfaction and positive feedback mean the world to us. Thank you for your kind words and for giving us the full 5 stars! We appreciate your trust in us. Happy driving in your A1! 🌟🚗😊
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