49% Reviews
replied to
95% Recommend
to friend


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472 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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472 reviews from our car dealer reviews community

Leave a review for Essex Car Company
Leave a review
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"Exemplary car buying experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had an exemplary car buying experience with H, he worked so hard to make sure I had my car within the time frame it was needed. I honestly can't knock the lad! My Mercedes has been absolutely spot on since the purchase. I haven't got a bad word to say thank you Essex Car Company.

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Sales Manager from Essex Car Company in response to Exemplary car buying experience

Hi Dean, Thank you so much for the review, we will pass your comments on to H he'll be overjoyed! We hope you enjoy your new Mercedes and look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"High standard of customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car for my wife from Essex Car Company and she loves it! We have incurred no issues… bonus! While I was making the purchase the customer service was to a high standard and the process of buying the car was simple. Five stars from the both of us.

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Sales Manager from Essex Car Company in response to High standard of customer service

Hi, Thank you so much for the review, we will pass your comments on to the team, they'll be overjoyed! We hope your wife enjoys her new car and look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"Top job "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No complaints from me, car is really good and customer service was top.

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Sales Manager from Essex Car Company in response to Top job

Hi, Thank you so much for the review, we will pass your comments on to the team they'll be overjoyed! We hope you enjoys your new car and look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"Positive experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There is nothing Essex Car Company could have done to improve my experience with them, customer service was spot on. Any questions and queries I had were answered. The car itself, a Vauxhall Insignia is very good. I haven't found a single issue with it since the purchase

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Sales Manager from Essex Car Company in response to Positive experience

Hi Belal, Thank you so much for the review, we will pass your comments on to the team they'll be overjoyed! We hope you enjoy your new Vauxhall Insignia. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"Thank you "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My 4 series is very good and I am thouropughly enjoying driving it. Thank you to the helpful and friendly team at Essex Car Company. I would recommend and return.

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Sales Manager from Essex Car Company in response to Thank you

Hi Christopher, Thank you so much for the review, we will pass your comments on to the team they'll be overjoyed! We hope you enjoy your new BMW 4 Series. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

Sales Manager from Essex Car Company in response to Thank you

Hi Christopher, Thank you so much for the review, we will pass your comments on to the team they'll be overjoyed! We hope you enjoy your new BMW 4 Series. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"H is excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Without a shadow of a doubt I will be bringing all my car buying business to Essex Car Company! The staff at this dealership are all excellent, H in particular. He is such a nice person and I gelled with him instantly after his friendly and warm welcome. He listened to all my requirements and showed me the stock available that met my criteria. He was transparent throughout the purchase and did me a good deal. Thanks so much H, 5 stars from me!

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Sales Manager from Essex Car Company in response to H is excellent

Hi Mr J, Thank you so much for the review, we will pass your comments on to H he'll be overjoyed! We hope you enjoy your new car. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"Stress free and enjoyable! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I received first class service when I purchased my Evoque... I know where I'll be looking when the time comes for a change. The whole experience was stress-free and enjoyable and the whole team were a pleasure to deal. The stock held looked well kept and pristine clean.

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Michael @ Essex Car Company from Essex Car Company in response to Stress free and enjoyable!

Thanks for the 5 star review Annette and the kind words. Glad to hear that your experience at Essex Car Company was stress free and enjoyable. Thank you once again for picking ECC. Remember if you refer a friend or family member and they buy a car you will receive £100 ! We hope to see you again soon !

Sales Manager from Essex Car Company in response to Stress free and enjoyable!

Hi Annette, Thank you so much for the review, we will pass your comments on to the team they'll be overjoyed! We hope you enjoy your new Range Rover. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"Very happy with the Beemer! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my 1 Series, it is my first car and I am over the moon with it. Thanks all for the help!

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Michael @ Essex Car Company from Essex Car Company in response to Very happy with the Beemer!

Glad to hear you chose Essex Car Company for your first car Ethan, thank you for 5 star review and kind words. Have fun in your new car and remember if you refer a friend or family member and they buy a car you get £100 !

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"A pleasure to deal with! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Golf is absolutely wonderful I'm really loving driving it I find any reason to go out and about driving it. The service was better than I ever imagined it to be, they were helpful, friendly and very professional. I will definitely be recommending, a pleasure to deal with!

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Michael @ Essex Car Company from Essex Car Company in response to A pleasure to deal with!

Glad to hear you had such a great buying experience at Essex Car Company Colin ! Always a pleasure to hear about our customers driving around in there newly purchased cars. Have fun with your Golf and remember if you refer a family member or friend and they purchase a car you will get £100!

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"Top marks! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really pleased with the Evoque that I recently bought. It is in a great condition for a second hand car and has been driving perfectly since it left Rainham. For the age, mileage and condition of the car I thought the price was very fair! The customer service provided by the chap at the dealership was superb, they were friendly and provided nothing but a hassle-free purchase. Top marks and a big recommendation from me.

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Sales Manager from Essex Car Company in response to Top marks!

Hi Patricia, Thank you so much for the review, we will pass your comments on to the team they'll be overjoyed! We hope you enjoy your new Range Rover. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
472 reviews4.8 out of 5 stars — Rated Excellent
Excellent
391
Very Good
74
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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