49% Reviews
replied to
95% Recommend
to friend


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472 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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472 reviews from our car dealer reviews community

Leave a review for Essex Car Company
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"Very smooth buying experince "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐

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"Ticked all my boxes "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I laid eyes on the BMW 4 Series at Essex Car Company, I knew it was the perfect car for me. Finding a manual transmission was a top priority, and this one fit the bill perfectly. Not only did it have the exact specifications I was looking for, but it also exuded luxury and style, ticking all my boxes right away. The entire experience was made even better by the exceptional service I received from Chris. He was incredibly knowledgeable and attentive, taking the time to understand exactly what I was looking for. Chris ensured that the entire process was smooth and stress-free, answering all my questions and keeping me informed at every step. What really impressed me was how quickly everything was handled; I was able to drive away in my dream car the very same day!

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Michael @ Essex Car Company from Essex Car Company in response to Ticked all my boxes

Thank you for choosing Essex Car Company and for sharing your experience! We're thrilled you found your perfect BMW 4 Series with us. It's great to hear that Chris made the process smooth and stress-free. Enjoy every mile in your new car!

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"1st time buying from a dealership"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was my first time buying from a proper dealership, and the team at Essex car company made it a fantastic experience. They were incredibly supportive and ensured that everything was explained to me at each step of the process. I felt confident and well-informed throughout. I absolutely love my new Ford EcoSport; it’s been an absolute joy to drive.

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Michael @ Essex Car Company from Essex Car Company in response to 1st time buying from a dealership

We're so glad to hear that your first dealership experience was a great one with us! Thank you for choosing Essex Car Company. Enjoy every drive in your new Ford EcoSport, and let us know if you ever need anything!

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"First class customer service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m absolutely over the moon with my new BMW 3 Series from Essex Car Company; it’s everything I wanted and more! The car is perfect, but what really stood out to me was the exceptional customer service. The gentleman I dealt with was extremely knowledgeable and friendly, making sure I was comfortable throughout the entire process. His professionalism and attention to detail made the experience seamless and enjoyable. I couldn’t be happier with my purchase and the service I received.

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Michael @ Essex Car Company from Essex Car Company in response to First class customer service

We're thrilled to hear you're loving your new BMW 3 Series! It’s wonderful that our team provided you with exceptional service and made the process seamless. Thank you for choosing Essex Car Company, and enjoy every drive in your new car!

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"Cant recommend enough "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently visited Essex Car Company on the recommendation of my daughter-in-law, and I couldn’t be happier with my experience. From the moment I arrived, the staff made me feel welcome and at ease. I appreciated being able to browse the cars at my own pace, without any pressure. While exploring the lot, I came across a Renault Captur that was in excellent condition and met all my requirements. The staff at the dealership were efficient and got everything sorted quickly. Since purchasing the car, it has run like a dream. I’m extremely satisfied with both the car and the service I received. Highly recommended!

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Michael @ Essex Car Company from Essex Car Company in response to Cant recommend enough

We’re so glad to hear that your daughter-in-law’s recommendation led you to us! It's great that you felt welcomed and enjoyed a pressure-free experience while finding your Renault Captur. Thank you for choosing Essex Car Company, and we're thrilled to know you're loving your new car. Happy driving!

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from this company a few months ago, it was a faultless experience and couldn’t have been happier with the service - I then had an issue with the car and I called them and they fit me in within 24h and fixed the problem with no hassle , I can’t recommend this company enough

Michael @ Essex Car Company from Essex Car Company in response to Great service

Thank you so much for your kind words and for choosing Essex Car Company! We’re thrilled to hear that your experience was smooth from start to finish, and we’re glad we could quickly resolve the issue with your car. Enjoy your new car, and remember, refer a friend and get £100 when they buy a car!

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"A* Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased my Ford Fiesta from Essex Car Company in Rainham. The sales team were VERY friendly and made themselves known to me as I was looking about, they didn’t hound me or pressure me, they left me to browse at my leisure and were there to answer any questions I had. I took the car for a test drive and instantly knew it was a perfect choice. Charlie was a top salesman, he left me to make my decision, no hassling, and once my decision was made he stayed in touch until I had collected the car. Vikki in the office was fantastic, again no pressure, she helped me a great deal with a problem UNRELATED to Essex cars. I can’t thank them enough, so returned with a tub of chocolates as a Thank You. I wouldn’t hesitate to purchase from them in the future, in fact, my son purchased his first car from them recently. The stock they have caters for all and the quality outstanding. If you are looking to buy a car, Essex Cars is your place.

Michael @ Essex Car Company from Essex Car Company in response to A* Dealership

Thank you so much for choosing Essex Car Company and sharing your wonderful experience! We're delighted to hear that our team provided a relaxed and supportive environment for your purchase, and that both Charlie and Vikki were able to assist you without any pressure. Enjoy your new Ford Fiesta! Remember, refer a friend and get £100 when they buy a car. We hope to see you and your son again in the future!

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"Ford Galaxy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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Michael @ Essex Car Company from Essex Car Company in response to Ford Galaxy

Thank you for the 5-star review! We're thrilled you had a great experience with Essex Car Company. Enjoy your new car, and remember, refer a friend and get £100 when they buy a car. Thanks for choosing us!

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"Couldn't resist 😁"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wasn't initially looking to buy a car, but I saw an advert for a Vauxhall Corsa that was in great condition, and the price was too good for me to pass up. I took the car for a test drive and couldn't believe how nice it was to drive. I knew almost instantly that it was the car for me. The team made me feel welcome and never put me under any pressure to buy or make a decision. Their approach was relaxed and supportive, which made the entire experience enjoyable. I truly appreciate their professionalism and dedication to customer satisfaction.

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+1 Found this review helpful

Michael @ Essex Car Company from Essex Car Company in response to Couldn't resist 😁

Thank you for choosing Essex Car Company! We're so glad to hear that you found the perfect car in the Vauxhall Corsa and that our team provided a relaxed and supportive experience. Enjoy your new car! And don’t forget, refer a friend and get £100 when they buy a car. We appreciate your kind words!

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"True to their great reviews "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came across Essex Car Company while I was looking online, and they had a great selection of cars. After reading their glowing reviews, I knew I had found a great dealership! The team was accommodating, helpful, and got me a great deal on my Citroen C4. Their dedication and professionalism throughout the entire purchasing process were exceptional. From the moment I inquired about the car to the finalisation of the purchase, the staff made sure everything went smoothly and answered all my questions. I can't recommend Essex Car Company enough for their outstanding service and commitment to customer satisfaction.

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Michael @ Essex Car Company from Essex Car Company in response to True to their great reviews

Thank you for choosing Essex Car Company and for your kind words! We're delighted that you found the perfect Citroen C4 and that our team made the process smooth and enjoyable. Enjoy your new car, and remember, refer a friend and get £100 when they buy a car. We truly appreciate your recommendation!

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
472 reviews4.8 out of 5 stars — Rated Excellent
Excellent
391
Very Good
74
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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