I just want to send a very big thank you to Shannon Flaherty for making my experience at Evans Halshow memorable.. Great experience very happy with my new car .. Thank you 😊

Booked car in and told what the problem was in the afternoon and that they needed to order the part which would be received the next day and fitted. Phoned next day to find out part had not come in after leaving my car with them, had to book another day off work due to having no car which I can’t complain about until I found out the part had not come in and I had to collect my car up still I fixed and a days pay gone for no reason, they said they would order another part in and call me to rebook, two weeks passed by without a call so after chasing I found out the pet had been delivered but they couldn’t fit me in now for another week. Great Service from the Service Team. I won’t be back

Evans Halshaw Ford Altrincham replaced my clutch and since then it’s never been the same, had to call RAC out as could not get car in gear , RAC found cable loose with no fittings to attach it and 5 loose bolts around the hub housing obviously left loose from clutch change. Took it in and they were sheepish and said they would have a look and it’s ok. A couple of weeks later struggling to get car in reverse they deny its their fault and found a kink in cable, and want to charge £500 oh and they did me a favour LOL they did a health check and reckon front brakes need replacing. Is it a health check or are they looking for extra work you decide! Funny whenever you take your car in there is always extra work. Funny that never happens with Audi!

Make sure the deposit you pay when buying a new car from them on finance that's it's refundable if you cancel. If you cancel they will not refund your deposit ! Also charged £30 to cancel direct debit on Service plan payments told there is no cooling off period ! Told lies and pressurised for comment!I will never go back to Evans Halshaw Ford in Altrincham again !

We were verbally promised a full tank of fuel to seal the deal on our new car. When we went to get the car we weren’t given the fuel. The manager then indirectly called my husband a liar. Then the manager said he hadn’t authorised the fuel. They will do anything for sale. We would never buy from them again! Beware of the lies!! We are still trying to resolve this. Only giving the review on issues being resolved 1 star as I can’t give Evans Halshaw Ford in Altrincham zero stars!!

Evan halshaw Ford Altrincham used cars sales team useless only care about selling cars even if it means lying to you and giving incorrect information. Purchased a Ford Focus ST was purchased in my mother in laws name due to my poor credit history was all running smoothly well so I thought😡. All details were settled ready to pick my new car up the sales lady went through everything telling me to cancel direct debit on previous vehicle which I was using as part exchange and the settlement was agreed and they would pay it , so I did as she asked however 2 weeks later from picking car up a letter turns up from previous credit company asking why I’ve cancelled DD as nothing had been paid off , so at this point I phoned Kareem and what she failed to tell us when we picked the car up is that we need to contact the credit company and get them to fax the settlement agreement over to them this was like 1 week before next payment was due on previous vehicle. So was on the phone backward and forth to credit company and EH anyways the settlement figure arrived with credit company late so we had to sort it with credit company to make sure we didnt get default for late payment against us really stressful time when meant to be enjoying the new car. Now the lying part which just tops it off whilst going through all the details we asked if V5 could go in my name as it’s my car but my mother in law was taking out the finance so it had to go in her name but they said once the new log book comes in we can change that with out adding another owner to V5 , LIE LIE LIE went in and got told sorry no we can’t do that so I’m proper pissed off mis sell a proper letter of complaint coming your way Evan halshaw don’t you worry stay clear of these they just will tell you anything to get the sale stay clear guys