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Excellent customer service, I rang the number to get further clarification on some aspects of the car I was interested in, As I saw the car in the late evening I was not expecting anyone to speak to me but after a few rings Jay picked up the phone and answered all my concerns about the car. Great company to do business with.
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Great job guys
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I was recently in the market for a used vehicle and that’s when I stumbled across Fenlake Car Sales. I scanned through the website browsing there stock and was pleasantly surprised. 1 vehicle stood out to me the most and I mad an enquiry on the car. I spoke to a very courteous sales man by the name of Jay who was very helpful. Unfortunately somebody beat me to the punch with the car however I would like to thank the team for all there help. Very resourceful and professional
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Bought a 67 reg car for £10.5k from this gang and turns out it's been clocked by 5k, In addition a door seal was knackered so every time it rains water fills a foot well. Say they've serviced it but not true, unless you consider checking the dip stick a service. Also reluctant to handover all paperwork and still missing some despite repeated requests. Communication not the best and vehicle registration changed previously but not informed... not ideal when you need a radio code after replacing the battery!
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Bought a truck in March last year. Was delivered and when arrived the control panel was hanging off The Cruise control did not work and off side CV gaiter was split leaking oil. Rejected as not fit for purpose. As i had paid upfront and against my better judgement agreed to give dealer a chance to sort it. 3 weeks later it developed an oil leak that required a garage repair. Then brakes failed again Garage diagnosed Vac Pump failure. This was the last straw. Fenlake collected the truck eventually. Contacted Fenlake advising i reject this and demanded a full refund. This was was ignored.After 4 letters sent following advise from Trading Standards they agreed to refund. many phone calls emails and letters followed and i was frustrated as they only paid money back in small amounts. I was without a vehicle for 6 months and A Year later i am still owed a couple of hundred pounds. I would NEVER deal with this dealer as many promises to repay were broken. Totally untrustworthy and unreliable. AVOID FENLAKE CARE SALES. If you deal with this dealer do so at your own risk.
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Bought a car from here and had no problems as of yet. The guys were very accommodating and willing to negotiate on price and have some work done to the car as well. When I encountered a problem with the inbuilt sat nav, he was quick to sort it and it was fixed within a week. 6 month warranty puts your mind at ease which is also great. Would recommend.
Reviewer has confirmed their email address
Guys at Fenlake Car Sales looked after me from start to finish and after. Fulfilled al the promises and more. I had a minor problem with the car on the first day and they booked it for a repair and paid for it no questions asked. I’d definitely use them again.
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did a Mot and picked me up from train station in the car i was buying
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I recently bought a from fenlakes and I must say was a great experience.They are friendly and professional people. They made me feel relaxed and comfortable as I had never had a car finance they walked me through the whole process. I definitely definitely recommend these guys.
Highly recommend! JAY went above and beyond to make everything go smoothly! Car is amazing!
Reviewer has confirmed their email address
Tsvetomir Metodiev in response to Highly Recommend!
Great customer service and very good selection of car stock
Fenlake Car Sales Ltd is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Fenlake Car Sales Ltd
Fenlake Business Centre Fengate
Peterborough
Peterborough
Peterborough
PE1 5XG
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