135 reviews from our car dealer reviews community
Leave a review for Fort Used Car Centre
Leave a review

135 reviews from our car dealer reviews community

Leave a review for Fort Used Car Centre
Leave a review
"Very Happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Vauxhall Tigra already AA checked and ready to go love it! Thank you :) definitely recommend.

jillian green from Fort Used Car Centre in response to Very Happy

Dear Reviewer, It is always lovely to read such positive feedback for our dealership, and our Staff here at Fort Used Car Centre, so thank you for taking the time to leave this review. We are delighted you are happy with your Vauxhall Tigra. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre

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"Very happy Mini Buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good experience buying my Mini from Fort Used Car Centre! It was in beautiful condition and I have had no issues with it at all! The dealers were really helpful and friendly and able to answer any questions. The car is really good value for money and I am super happy with it. I would definitely recommend this dealership to my friends and family.

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+2 Found this review helpful

jillian green from Fort Used Car Centre in response to Very happy Mini Buyer

Dear Reviewer, It is always lovely to read such positive feedback for our dealership, and our Staff here at Fort Used Car Centre, so thank you for taking the time to leave this review. We are delighted you are happy with your Mini and the service you received. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre.

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"Lovely experience"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good experience with Fort Used Car Centre. I purchased a Chrysler from them in July and up to now I have had no issues with it at all. The dealers were very helpful and friendly and the car is good value for money. I would recommend this dealership.

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+4 Found this review helpful

Patricia Black in response to Lovely experience

This isn't the same garage that you bought your car from in July - that one went bust!!! This is a new company with the same name - everything the same!!! You best hope you don't have any problems with your car or you will be stuck!!! They don't stick to their word and can't be trusted!

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"3rd car from them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service! this is 3rd car from Fort Used Car Centre! I have only ever had minor issues but they have always got back to be and sorted it out! I traded my old car in for a very good price and bought a Vauxhall insignia back in July and I am really happy with it, I had an issue with the glow plugs but they as soon as I could get it back to them they replaced all 4 with brand new ones. Really can't fault them at all. hey have always been really friendly, helpful and courteous. I would use them again and I would recommend them.

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+1 Found this review helpful

jillian green from Fort Used Car Centre in response to 3rd car from them

Dear Reviewer, Thank you for your repeat business, as it is always lovely to see a returning customer to the show room. We are delighted you are happy with your new vehicle and we hope it will make you as happy as your previous vehicle has done. if there is anything else we can assist with, please do not hesitate to give us a call and we will be happy to help, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre.

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"Citroen buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service. I bought a Citroen C2 in June. The dealers were great help and the car is perfect. I have had no issues with the car at all. Its really good value for money and runs really well. I would fully recommend this dealership.

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+2 Found this review helpful

I Cullen in response to Citroen buyer

Consider yourself one of the very few lucky customers. This company has just appointed liquidators for the previous company with the same name. Unfurtunately, any of the customers from that garage (same directors, staff, site, telephone number who have been experiencing problems have been told the company no longer exists! Keep everything crossed as a leopard NEVER changes their spots!!

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"poor after sales"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not brilliant. Had a few issues with the car and it have taken a lots of chasing and running about to get them sorted and we still have an ongoing issue. The car was clean and quite good value for money but the after sales is rubbish. I would not recommend this dealership.

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+36 Found this review helpful
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"Mercedes owner"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Mercedes C220 in June. The dealers were very helpful and knowledgeable and the car is was pristine and an excellent price. I do not have a bad word to say about this dealership and I would definitely recommend them. Excellent local Garage

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+0 Found this review helpful
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"Brilliant all round"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn't be happier with my Peugeot 107 from Fort Used Car Centre. The car is in lovely condition and was a very reasonable price. I have had no issues with it up to now and its been a few months. The sales team couldn't have been more helpful and I would happily recommend them.

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"Very happy no issues at all"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good company to go to! I bought a Ford Focus back in May and I have had no trouble with it at all. It was really good value for money and runs great. The dealers were very helpful and knowledgeable.

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+0 Found this review helpful
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"Terrible"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very frustrating experience with Fort Used Car Center. Not long after purchase the car broke down. They told me to take it to a local garage and then send them the invoice. I did this and at first they tried to deny that they knew about the repairs. It eventually got sorted but seemed very dodgy. They also only paid for some of the repairs despite me taking out there "gold warranty". Very disappointed. I would not recommend.

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+29 Found this review helpful
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Dealership Information

We specialise in obtaining top quality and affordable used cars for our showroom.

Our team are on hand to look after your needs and help support you during the process of buying a new used car.

We also offer support on finance providers to suit all circumstances and budgets. Rest assured we are here to help make the process as simple and hassle-free as possible for you.

We ensure each car is checked and passes all required pre-delivery tests. Each car is professionally valeted and sanitised before handover.

Our valued customers are of paramount importance to us and we will ensure that all your needs are met. We welcome back repeat customers.

MPH Automotive Centres Ltd t/a Fort Used Car Centre is an Appointed Representative of Midland Mercantile Finance Limited for Insurance Distribution activities. Midland Mercantile Finance Limited is authorised and Regulated by the Financial Conduct Authority, FRN 723317. Its permitted business is arranging general insurance and finance products. You can check this on the FCA Register by visiting www.fca.org.uk.

Thank you once again for taking the time to view our website. We look forward to speaking to you in the near future.

For any assistance, please do not hesitate to visit our showroom or call us on 0121 326 6332.

  • Family-owned and run business
  • 26 years trading in the West Midlands
  • Centrally located - J5 and J6 of the M6 minutes away
  • 200-car indoor heated showroom
  • Autotrader Highly Rated for Customer Service 2020
  • AA Approved cars
  • Handpicked cars for quality, reliability and affordability
  • We have access to over 30 finance providers
  • Reserve a vehicle online
  • We deliver nationwide* (some areas do incur a charge)
  • Home purchasing available, with live video calls (WhatsApp, Facebook)
  • Finance applications online and home delivery
  • Passionate about the customer experience
  • No-pressure buying experience
  • Part exchanges welcome

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
135 reviews4.6 out of 5 stars — Rated Excellent
Excellent
110
Very Good
15
Average
1
Poor
4
Terrible
4

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    Contact Information

    Address

    Fort Used Car Centre
    263 Bromford Lane
    Birmingham
    West Midlands
    B8 2SG

    Get in touch

    0121 326 6332
    http://www.fortauto.com

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 09:00 - 18:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Fort Used Car Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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