3% Reviews
replied to
82% Recommend
to friend


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29 reviews from our car dealer reviews community
Leave a review for Frasers Of Falkirk
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29 reviews from our car dealer reviews community

Leave a review for Frasers Of Falkirk
Leave a review
"Quick response to solve problem"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from Christine who managed to resolve an oil leak problem within 2 hours of phone call. Told to bring vehicle in straight away after speaking with Christine, her understanding of us needing to keep vehicle moving met with solving issue straight away. Couldn't have asked for a better response/service. Highly recommend Frasers Of Falkirk.

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+3 Found this review helpful
"Great customer care. People you can trus"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

David Lewis, the Sales Executive & Motability Specialist demonstrated outstanding customer care to myself. David helped me track down a missing car car for my MG EV5 and took his own time out if work to get the key to me. Customer care like this is not found everywhere. This gesture of good will demonstrates how far the team will go to help their customers. Thank you

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+3 Found this review helpful
"First Class "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent experience buying our sons first car, had been to other dealerships and Frasers were by far streets ahead. Tony was our sales guy and he was exceptional no pushy sales technique just pleasant and extremely knowledgeable even had the pleasure of meeting the owner nice touch, family run business will hopefully get my daughters car here to absolutely delighted from start to Finnish. Thanks everyone @ Frasers

"great car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

David thank you very much you for being such a nice person helping us in every way from mora@alister god bless

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+1 Found this review helpful
"Great service from David"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called in after looking online spoke to David got a great deal on our two cars decided what we wanted , from start to finish great friendly service from salesman David better than we hoped for thank you collected our new car on Saturday would highly recommend this garage we have shopped there before and had no hesitation in going back customer service excellent

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"Purchased an MG5 EV, Delighted!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Frasers of Falkirk are fantastic to deal with. You really get a feeling of dealing with an outfit where everyone counts, rather with somewhere with a "corporate" face and outlook. Special mention has to go to David Lewis who dealt with my initial enquiry very promptly with care and enthusiasm. A test drive was provided with consummate efficiency, followed by straight forward information and advice on the car (MG5 EV) and buying options. This made the decision to buy from Frasers a very easy one! Mention must also be made of Tom Reid, who was v.efficient in dealing with paperwork and enquiries too, as was the rest of the team whenever I called with a query - taking ownership of the call and finding out information there and then. Try Frasers of Falkirk, they kinda show how other dealerships should do it.........

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+3 Found this review helpful
"Excellent experience! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my personal experience with FRASERS MOTORS. I met with Tony Alan after I saw the car I liked on their website. Within one day Tony got in touch with me. His courtesy is exactly the same way he message me via email. When I went to pick up my car and he was sorting out my papers he was very polite throughout, helpful, great personality, excellent customer care. I even got a follow up email to check everything is okay. The experience is one of the smoothest car dealerships I’ve experienced. I personally think they have their customers at the centre of what they do. Now, I am enjoying my car daily. Thanks guys at FRASERS. I will recommend FRASERS MOTORS to friends/family anytime any day and you will definitely see me again at some point in future. Mr Olawale D New Customer

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+3 Found this review helpful
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"New MG ZS EV"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased above from Frasers Falkirk - we dealt with David Lewis, Sales on our visits .. We were impressed with the way he talked us through all the systems in the car and indeed all admin etc. It made the experience of buying an EV for the first time an easy one. So thanks David for all your help ... J&G

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+4 Found this review helpful
"Disgrace"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible to deal with will go elsewhere

Mr David Wishart from Frasers Of Falkirk in response to Disgrace

Hi Billy, could you please clarify your comments? Did you buy a car from us and have a poor experience, were you just looking or was your car in with our service department? if you could either comment here or email me at david@frasersoffalkirk.co.uk that would be very much appreciated.

"Great garage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

David lewis at Frasers of Falkirk was outstanding and very helpful and friendly very professional.

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Dealership Information

Frasers Of Falkirk is an Independent dealership that is based in Falkirk. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
29 reviews4.3 out of 5 stars — Rated Very Good
Excellent
23
Very Good
1
Average
1
Poor
2
Terrible
2

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  • Contact Information

    Address

    Frasers Of Falkirk
    Glasgow Road
    Falkirk
    Falkirk
    FK1 4JQ

    Get in touch

    01324 632333
    https://www.fraserscars.co.uk/

    Opening times

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    Dealership Statistics

    82%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About Frasers Of Falkirk

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