I purchased a Toyota yaris for 4k. 3 months later the engine exploded at 60mph. recovered by rac and taken to nearest Toyota dealership Newport Wales. told joe who was eager to help collect and first a new engine. I thought was odd as 3 months since purchase. he said 10 days you'll have it back....well 3 months later eventually got it back. 5 weeks later gearbox and engine blew. tired of this blokes lies I offered to pay Toyota to fully inspect the car. they refused payment and we're more than willing to do it for free as they believed something illegal had been done to the engine. low and behold it was a 1.2 engine sold as 1.4 but computer had been reprogrammed to give a higher bhp making it feel like a 1.4. little did we know we were destroying the engine. Toyota said they'll be pursuing something for themselves but we were screwed. I had my family in the car as it swerved through all the oil on the motorway!

I bought a used car from Joe at Gain Motors in February 2016 which they told me had come in as p/x, after 7 weeks the gearbox failed and it went back to them under the great warranty they had sold me with the car. They then made excuse after excuse about why the repair still hadn't been completed for 11 weeks at which point I started to ask for my money back for the car. Radio silence from them ever since (over a week now) so I went to the garage yesterday to confront them and the whole place has been cleared out, my car is gone! Have reported them to the police, anyone else in the same situation please contact me as we may be able to link all our reports? I'm sure I'm not the only one this has happened to reading the reviews so far!

Gain Motors and the owner Joe Guan are one big scam!! I paid £3895 for a Toyota Yaris from 2010. 1 year later I have only been able to drive it for half that time. The car is on its 3rd engine!! It already has had a new gearbox, new tyres, new abs sensor, new clutch new everything. Damage is £10.000!!!! And guess what, Joe has been rude on the phone from day 1 and I even had to pay for the broken down courtesy car!! Please do NOT buy a car there as it may look brand new but it is definitely not. Two garages have now confirmed they have been shocked by what they have seen on the inside of the car!