I rarely leave negative reviews, however I feel compelled to warn others about my experience with GKS Car Sales. I purchased a vehicle which developed faults almost immediately after collection. After ongoing issues and failed attempts to remedy the problem, the vehicle was ultimately rejected and refunded. Whilst the refund was eventually processed, what has followed since has been nothing short of exhausting and incredibly frustrating. The biggest issue relates to the extended warranty and associated Bumper finance agreement. Despite the vehicle being returned and the sale effectively unwound, I am still being pursued for the remaining balance of the warranty agreement. What makes this even worse, in my opinion, is that the warranty policy was apparently used to fund repairs for faults that were clearly present at, or developing from, the point of sale. In other words, I have effectively been left paying for a warranty that helped cover repairs which should arguably have been the responsibility of the supplying dealer in the first place. I appreciate this may be common practice within parts of the motor trade, but from a customer perspective it feels completely unfair and represents extremely poor customer service. A consumer should not be left financially liable after returning a defective vehicle. I am desperately trying to remain calm and resolve matters professionally, however the stress and frustration this has caused after already having to reject the vehicle has been unacceptable. Based on my experience, I would strongly encourage anyone considering purchasing from GKS to fully understand exactly how any warranty products and finance agreements operate before signing anything.

Had the pleasure recently of purchasing a car from Elliot at GKS Excellent service all round, helpful, knowledgeable but not pushy A pleasure to do business with, would highly recommend

Julie Hocking I was looking for a Ford BMAX as I now own three dogs so the sliding back door was a must! Elliott found me a 2016 BMAX, complete with City Pack so has reversing parking sensors and electronic folding mirrors which are essential driving to work in Ermington from Ivybridge. I part exchanged my car (which I purchased from GKS) and drove it away last Thursday, I am so pleased with it, it didn't come with an owners manual but Elliott got me one from Ford which I picked up the next day, so could see how to open the bonnet!! I would highly recommend the staff at GKS of Ivybridge, very friendly and helpful, nothing is too much trouble.

Excellent service from James,car was well presented and always kept me updated throughout transaction of purchase.would purchase again from them.

James was so helpful not pushy, pleasure doing business with them, will definitely return in the future. Love the car. Linda

At the end of 2016 I traded in a BMW 3 series convertible against a Mercedes C class estate which GKS of Ivybridge had on Autotrader. The sales people I dealt with there were very professional at every stage of the negotiation. The trade-in price they offered was very fair and there was none of the usual sales nonsense you get with many car dealers when trying to close a deal. I have bought a lot of used cars over the years, mostly from the usual suspect German Main Dealers as part of their "approved used" schemes. I can say that the sales team at GKS were more professional and easy to deal with than 90% of the sales people you meet in the expensive showrooms of the German manufacturers. I would definitely buy from them again without hesitation.

I was attracted to this garage and dealership because they had the vehicle I was looking for in good condition second hand. So it was a welcome surprise to receive excellent service also. Elliott was extremely helpful - doing a full clean up job on the car even after I'd agreed to buy and put down the deposit. Very happy to have found them.