6% Reviews
replied to
71% Recommend
to friend


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81 reviews from our car dealer reviews community
Leave a review for Global Van Solutions
Leave a review

81 reviews from our car dealer reviews community

Leave a review for Global Van Solutions
Leave a review
"Bad service "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very poor service once deal is done no will call you for delivery date and after calling many times I am still struggling to get my deliver Be careful don’t trust them until you have every thing in written

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+2 Found this review helpful
"Very poor communication and after sales"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As soon as the deal is done, they aren't interested in you. Phoned them at least 10 times in the last few weeks and promised a call back. Had nothing.

"I had a great experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Even through this epidemic, the person on the phone said he would work through thick and thin to get my order through. I'm glad I went with global vans.

"Great guys"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a van from Global Van Solutions. Process was smooth. No pushy sales tactics. Quite happy tbh. Not sure why there are negative reviews. I definitely had a very positive experience!

"Great service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Global vans helped me get the right van I wanted. No pushy sales tactics! Will recommend to friends.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m not really a reviewer but I had a great experience with Global Van Solutions so felt obliged to share. From the onset the assistance and advice was on point, price was competitive and staff helpful & not pushy. We received our new van within a week of making the deal which was great for the business. We wouldn’t hesitate to recommend Global Vans to anyone - in fact we encourage every business to use them so we get the £100 per recommendation offer ha! Great service, thank you.

"Good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not really a reviewer but had a really good service off Global Vans so felt obliged to share my view. I was given plenty of choices and assistance and the staff couldn’t have been more helpful. Lead time was short on the order also - I received my new van within a week of placing the order which worked great for the business. I will definitely recommend to others and use again. Many thanks.

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+0 Found this review helpful
"Bad service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had transit custom got in August been in garage for nearly 5 months had no help from this company I am sick to back teeth of them paying all this money and they don't care stay clear people

"DO NOT USE GLOBAL VANS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Firstly my van arrived with two dents and filthy dirty. secondly there was a fault witht he wiring loom and i had 4 different faults with the van . I got my van mid december so approx. 9 weeks ago. The parking sensors did not work at all, screen in vehicle kept turning off, exhaust light showing and light for low break fluid. terrible customer service when trying to resolve the issue . You have to call many times to get a call back. sometimes they wont even call you back at all. still waiting to get one of the dents fixed. I had to take my van to a garage 40 mins from my house to get the wiring loom fixed. Ford had my van for a whole week meaning i lost 5 days of work . This cost me over £1000 not to mention all the clients i let down and stress it caused me. Not once have i been offered compensation for any of this infact they seem totally unbothered. To make things worse i had to pay for the damage myself which cost me £250 . i have invoiced them so hopefully i will get my money back. Please do not get your van through global vans . I have never experieced a service as bad as this in my life. I honestly wish i could just give the van back and go elsewhere

"Joke of a company. DO NOT USE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Global Van Solution are unhelpful and a joke of a company. They leave they name on the v5 so anything you need after gets sent to them, parking tickets etc, they just pay and expect the money from you when you have actually appealed it.

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Dealership Information

Global Van Solutions is an Independent dealership that is based in Bristol. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
81 reviews4 out of 5 stars — Rated Very Good
Excellent
60
Very Good
0
Average
0
Poor
4
Terrible
17

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  • Contact Information

    Address

    Global Van Solutions
    County Gates Ashton Road
    Bristol
    Bristol City
    BS3 2JH

    Get in touch

    0117 962 5314
    http://www.globalvans.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    6%
    Percent of reviews responded to by this dealer

    Additional Information About Global Van Solutions

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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