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BMW 1 series buyer from Golden Motors. The buying experience was exactly what I was expecting as I was referred here by my friend. I also wanted my alloys sprayed so they also assisted me post purchase. The service was impressive and the car exactly what I was looking for both drive and condition. The showroom is very well presented and the cars all neat with a lovely team to deal with!
Reviewer has confirmed their email address
do not deal with this company. Bought a car here. There was a problem, AND THAT IS WHERE THE TROUBLE STARTED. They repaired my car, but on collection, they gave me a form to sign. i have owned many vehicles over the years. The process should be...I have a repair done. I collect vehicle, I pay what is owed (if anything) and I get a copy of the work undertaken. That is standard industry prractices. OH NO NOT THESE JOKERS !!! The form had 4 bullet points. I had to agree that I was a bad driver. i had caused the fault, I accepted that the repair was acceptabe (even tho I had not driven the car) And I agreed to not take any further legal action against them. Effectively handing them, all my rights as a consumer. They REFUSED to hand over the keys until I signed. They were rude , agressive, almost threw me off their premises. drove my Car into their compound, even tho I DID NOT GIVE THEM PERMISSION TO DRIVE MY CAR. That in my eyes was auto theft, Customer service was non existant, I did get my car back, after many hours in their premises. Further inverstigation into this company did throw up some disturbing findings. One of the directors, has a criminal conviction for fraud. That should tell you all you need to know, So go no where near these people. AVOID AT ALL COSTS
I recently bought a beautiful BMW from golden motors. Jenny and Joe took care of all the steps and are really knowledgeable. They were transparent from start to end and I'm really happy to have been a customer of this professional and friendly dealership. I most definitely plan to purchase again and appreciate the lovely service provided.
Reviewer has confirmed their email address
Last month I bought my first car as a new driver having passed my test, and the experience was fantastic from start to end. I was very very nervous buying a car online but the professionalism, reassurance, communication and information provided honestly makes the buying process straightforward and exciting. This friendly dealership seriously deserves a 5 stars rating as prioritising customer satisfaction is their main aim. I can't recommend them enough and will be using them in the future. I'm in love with my new car and have received many compliments for the condition. A massive thank you to the whole team!
Reviewer has confirmed their email address
The showroom is easy to spot and get to, I travelled 97 miles to buy a Golf from golden motors and they really didn't disappoint with how well the car looked and the friendly service they provided. It had a full service record with the inside and outside of the car to showroom standards. All their cars are well presented and the pricing really suits everyone's budget. The purchase process was easy and I did not encounter any problems. I'm really enjoying my new car and thank the team for the 5 star service. Will definitely recommend.
Reviewer has confirmed their email address
They are not your classic pushy car dealers basing a sale on profits, they actually value their customers and the staff are all polite and professional. Jenny has a clear understanding of what she's selling and very informative. The cars are well priced and the attention to detail is impressive. Overall, top customer service!
Reviewer has confirmed their email address
I've had a great buying experience, and cannot fault this dealership at all. I've had no issues with my car since purchase and would happily recommend the dealerships service, in which I've already done so to my own friends and family. Everything that I was told about the car was true upon viewing it on their site. They're all very friendly and understanding. I will be back in the future for my next purchase. Thanks guys!
Reviewer has confirmed their email address
This company are awful. DO NOT USE THIS COMPANY RUDE/ UNHELPFUL/ UNREASONABLE/ EGOTISTICAL/ AROGANT/ MALE CHAUVINIST/ WORST BUYING EXPERIENCE EVER AVOID AT ALL COSTS
Reviewer has confirmed their email address
Great great service from all the team. I viewed quite a number of cars before making the decision of purchasing, but the stock at golden motors sells it's self, well done for the presentation and well maintained cars. Enjoying my first fiat 500 and my finance process was the simplest yet in comparison to other companies. I received all the required information and all my questions answered, and to top it all I received a complimentary car service. It's reassuring to still find car dealers that value customer satisfaction and go above and beyond.
Reviewer has confirmed their email address
spent good money on over priced c class mercedes, initial issue with bodywork (they threw bucket of water over the car to hide scratches) then after 30 days issues with the car, was told the timing chain was stretched, warranty was useless, was told by mechanic garage had used thicker oil to hide the nosie. £2k and 1 week later another issue has arisen leaving me strandard on motorway the AA cover provided was also useless and cost me £200 just to get towed home. avoid dealer they are not AA certified. avoid at all costs
Reviewer has confirmed their email address
Golden Motors J.A Ltd is an Independent dealership that is based in Harrow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Golden Motors J.A Ltd
1 Pinner View
Harrow
Greater London
HA1 4QB
Mon | 09:00 - 17:00 |
Tue | 09:00 - 17:00 |
Wed | 09:00 - 17:00 |
Thu | 09:00 - 17:00 |
Fri | 09:00 - 17:00 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 14:00 |
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