0% Reviews
replied to
48% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


41 reviews from our car dealer reviews community
Leave a review for Golden Motors J.A Ltd
Leave a review

41 reviews from our car dealer reviews community

Leave a review for Golden Motors J.A Ltd
Leave a review
"Happy with purchase!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BMW 1 series buyer from Golden Motors. The buying experience was exactly what I was expecting as I was referred here by my friend. I also wanted my alloys sprayed so they also assisted me post purchase. The service was impressive and the car exactly what I was looking for both drive and condition. The showroom is very well presented and the cars all neat with a lovely team to deal with!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"awful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

do not deal with this company. Bought a car here. There was a problem, AND THAT IS WHERE THE TROUBLE STARTED. They repaired my car, but on collection, they gave me a form to sign. i have owned many vehicles over the years. The process should be...I have a repair done. I collect vehicle, I pay what is owed (if anything) and I get a copy of the work undertaken. That is standard industry prractices. OH NO NOT THESE JOKERS !!! The form had 4 bullet points. I had to agree that I was a bad driver. i had caused the fault, I accepted that the repair was acceptabe (even tho I had not driven the car) And I agreed to not take any further legal action against them. Effectively handing them, all my rights as a consumer. They REFUSED to hand over the keys until I signed. They were rude , agressive, almost threw me off their premises. drove my Car into their compound, even tho I DID NOT GIVE THEM PERMISSION TO DRIVE MY CAR. That in my eyes was auto theft, Customer service was non existant, I did get my car back, after many hours in their premises. Further inverstigation into this company did throw up some disturbing findings. One of the directors, has a criminal conviction for fraud. That should tell you all you need to know, So go no where near these people. AVOID AT ALL COSTS

"Lovely service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a beautiful BMW from golden motors. Jenny and Joe took care of all the steps and are really knowledgeable. They were transparent from start to end and I'm really happy to have been a customer of this professional and friendly dealership. I most definitely plan to purchase again and appreciate the lovely service provided.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Happy car buyer!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Last month I bought my first car as a new driver having passed my test, and the experience was fantastic from start to end. I was very very nervous buying a car online but the professionalism, reassurance, communication and information provided honestly makes the buying process straightforward and exciting. This friendly dealership seriously deserves a 5 stars rating as prioritising customer satisfaction is their main aim. I can't recommend them enough and will be using them in the future. I'm in love with my new car and have received many compliments for the condition. A massive thank you to the whole team!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Very pleased!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The showroom is easy to spot and get to, I travelled 97 miles to buy a Golf from golden motors and they really didn't disappoint with how well the car looked and the friendly service they provided. It had a full service record with the inside and outside of the car to showroom standards. All their cars are well presented and the pricing really suits everyone's budget. The purchase process was easy and I did not encounter any problems. I'm really enjoying my new car and thank the team for the 5 star service. Will definitely recommend.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"100% Recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They are not your classic pushy car dealers basing a sale on profits, they actually value their customers and the staff are all polite and professional. Jenny has a clear understanding of what she's selling and very informative. The cars are well priced and the attention to detail is impressive. Overall, top customer service!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Overall very happy and will be back."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had a great buying experience, and cannot fault this dealership at all. I've had no issues with my car since purchase and would happily recommend the dealerships service, in which I've already done so to my own friends and family. Everything that I was told about the car was true upon viewing it on their site. They're all very friendly and understanding. I will be back in the future for my next purchase. Thanks guys!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"truly awful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This company are awful. DO NOT USE THIS COMPANY RUDE/ UNHELPFUL/ UNREASONABLE/ EGOTISTICAL/ AROGANT/ MALE CHAUVINIST/ WORST BUYING EXPERIENCE EVER AVOID AT ALL COSTS

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Nice cars and service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great great service from all the team. I viewed quite a number of cars before making the decision of purchasing, but the stock at golden motors sells it's self, well done for the presentation and well maintained cars. Enjoying my first fiat 500 and my finance process was the simplest yet in comparison to other companies. I received all the required information and all my questions answered, and to top it all I received a complimentary car service. It's reassuring to still find car dealers that value customer satisfaction and go above and beyond.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"terrible dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

spent good money on over priced c class mercedes, initial issue with bodywork (they threw bucket of water over the car to hide scratches) then after 30 days issues with the car, was told the timing chain was stretched, warranty was useless, was told by mechanic garage had used thicker oil to hide the nosie. £2k and 1 week later another issue has arisen leaving me strandard on motorway the AA cover provided was also useless and cost me £200 just to get towed home. avoid dealer they are not AA certified. avoid at all costs

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Golden Motors J.A Ltd is an Independent dealership that is based in Harrow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
41 reviews3.1 out of 5 stars — Rated Average
Excellent
20
Very Good
0
Average
0
Poor
7
Terrible
14

Add Review

  • Submit new information

  • Contact Information

    Address

    Golden Motors J.A Ltd
    1 Pinner View
    Harrow
    Greater London
    HA1 4QB

    Get in touch

    020 89614491
    https://www.goldenmotorsltd.co.uk/

    Opening times
    Mon 09:00 - 17:00
    Tue 09:00 - 17:00
    Wed 09:00 - 17:00
    Thu 09:00 - 17:00
    Fri 09:00 - 17:00
    Sat 09:00 - 17:00
    Sun 10:00 - 14:00

    Dealership Statistics

    48%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Golden Motors J.A Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more