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257 reviews from our car dealer reviews community
Leave a review for Hallmark Car Sales Ltd
Leave a review

257 reviews from our car dealer reviews community

Leave a review for Hallmark Car Sales Ltd
Leave a review
"5 door fiesta"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had decided weeks ago that this was the car that I fancied. So I was delighted when I found one especially as it was the colour (plum) that I liked. I love my car and I'm enjoying driving it. Happy days!!! The salesman at Hallmark Car Sales was brilliant, didn't put any pressure on us. Thank you for your service.

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Matthew Hall from Hallmark Car Sales Ltd in response to 5 door fiesta

I'm pleased to hear that you are happy with both your purchase and experience with us and appreciate both your business and review. Kind regards, Matt.

"Very honest and considerate"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn't of been handled better, no hard sales or anything really well priced, been around many second hand car dealers in my time so know when i am being handled properly. Hallmark Car Sales could not of been more accommodating.

Matthew Hall from Hallmark Car Sales Ltd in response to Very honest and considerate

I am glad to hear you enjoyed our casual and friendly style. I don't like pushy sales men, and I try and buy nice clean cars that people will WANT to buy, not cars we have to try and push on people! Appreciate your business and feedback, thanks...Matt.

"A great car buying experience!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had seen a car (C3 Picasso) I liked through my finance company, so they arranged for me/ us to visit Hallmark Car Sales, we had as long as we needed to look over the car and were very happy. A few days later we were back to collect! We were dealt with very well and looked after, plus the car was immaculate, been MOT'd and any works carried out! Recommended to anyone looking for quality 2nd hand car.

Matt Hall from Hallmark Car Sales Ltd in response to A great car buying experience!

Thank you for your valued feedback and review. Very happy to hear you were happy with our relaxed approach and that the car was presented well. Regards, Mat.

"Got more than we bargained for"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We first saw our Citroen c4 on the auto trader web site as we were looking for a 7 car within a reasonable distance of where we live. We contacted Hallmark Cars and went down a few days later for a test drive only to find another c4 they had in stock with less mileage (a little more pricey, but hey!).It took us five minutes to decide to buy it. It was immaculate inside. The bonus was that the car we had to part exchange wasn't worth much but Colin agreed to use it against 12 months RAC warranty. They even put petrol in it to get us home. The customer service was brilliant it would be what I would expect from a proper dealership. Will recommend and use again.

Matthew Hall from Hallmark Car Sales Ltd in response to Got more than we bargained for

Thank you for your valued business and for taking the trouble to leave us some feedback. Hope you enjoy your car and we can be of service again in the future. Kind regards, Matt.

"Stress free way to buy a used car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service. We arrived and soon found the car we wanted. Colin got everything ready for us and arranged a oil change and MOT and they even fixed the advisories on it. All in all delighted with the service and the car. There was no pressure to buy. Just the desire to make sure if you did buy you went away satisfied. Thanks to everyone at Hallmark Car Sales for a great service!!

Matthew Hall from Hallmark Car Sales Ltd in response to Stress free way to buy a used car

Thank you for your valued custom and for taking the time to leave us a kind review. I am so glad my staff made the process as simple and pleasant as possible, its really important to me for my customers to be happy. Thanks again. Kind regards, Matt.

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"Very disappointed"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Toyota from these guys, even though they could produce no service book or manual, and even though they had to fix a couple of things (which took a week as they had to get a part from toyota) before it would pass the MOT. The car seems sound in engine and gearbox but there are annoying electrical bits and pieces that need attention. Minor things really. I've had the car less than a week, but when I called and asked them to rectify the issues you would have thought I'd asked them to cut an arm off! I've never heard anyone backpedal and wash their hands of something as quickly as they did! Really disappointed and considering following up with trading standards. Any business is measured by how they deal with issues. Very poor. My advice would be Please do not use.

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Matthew Hall from Hallmark Car Sales Ltd in response to Very disappointed

I am so sorry to hear you were disappointed at having to wait a week while we sourced some parts to repair the central locking on the car before you took delivery. You hadn't actually noticed there was a fault when you viewed the car, but we found the fault on our pre delivery inspection and I contacted you to tell you we wanted to make sure the car was right before it went out, and you seemed delighted with this. I ensure all my cars are sent out with no faults we can find. I believe you later contacted us with complaint of an interior light not working and a lumbar support on the seat. Colin advised we would gladly have a look for you but we probably couldn't do anything with the seat. You claimed the car was not fit for purpose due to these minor issues on a 7 year old car with 70,000 miles. Colin rightly reasoned that the car was clearly fit for purpose as it was carrying out its purpose of getting you from a to b without let down. We did offer (and always will) to take a look at your niggles, sorry you chose not to take us up on our offer, and sorry you feel our service deserved such bad press. Matt.

Sam Williams in response to Very disappointed

I feel the same, have had nothing but hassle. refusing to pay trade prices!!!

"steve"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought a mondeo ne t day wouldnt start hallmark were quick to help told totake to a local garage alternator replaced at no charge to me. window has now stopped working though. but overall very happy great customer service cant fault it. thanks hallmark.

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"Very happy"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with my car from Hallmark Cars. I purchased in in August and up to now I have had no issues with it at all. I only really conversed with the dealers over the phone but they were very helpful and friendly. I would recommend this dealership.

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"Rob"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my 9th car purchased from hallmark cars ,which speaks volumes .I always find them so very helpful ,polite and very professional in all aspects .I like it when they make the whole transaction from start to finish so smooth .Forget the flowers lol I like the very firm hand shake and been told thanks very much for your business ,and you know it's genuine and they do actually mean it..mr Hall your staff and your long astablished business is a true credit to you may I take this opportunity to thank you for all my previous cars and my current Mercedes is superb .Thanks again Rob.

"Cath"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the THIRD car I have bought in the last seven years from this dealer and I would go back again. The staff are helpful and kind. The cars were exactly what I needed. Each time I had an idea of what sort of car I wanted, what features were important for me, and they helped me consider options. Not just interested in the sale, but interested in a satisfied customer. A previous purchase needed a wing mirror fixing and this was done with no fuss and of course, no cost. This current purchase I am just as delighted with. Comes fully serviced, MOT, valeted, and a bunch of flowers to top it off! Highly recommend. Matt & his team aim to please - and they do! Thanks guys. I LOVE my car!

mat from Hallmark Car Sales Ltd in response to Cath

Thank you for taking the time to leave us such a glowing review. kind regards Mat

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Dealership Information

Established in 1999, Hallmark Car Sales Ltd in Preston have been providing a used car sales service across the Preston area for nearly 20 years. They not only hold stock of a wide variety of cars including Toyota, Vauxhall, Honda, Renault, Ford and Saab but they also provide finance and warranties on cars sold from their dealership.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
257 reviews4.8 out of 5 stars — Rated Excellent
Excellent
233
Very Good
16
Average
3
Poor
2
Terrible
3

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  • Contact Information

    Address

    Hallmark Car Sales Ltd
    Blackpool Road
    Preston
    Lancashire
    PR4 0XB

    Get in touch

    01772 634000
    http://www.hallmarkcarsltd.co.uk

    Opening times

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    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    68%
    Percent of reviews responded to by this dealer

    Additional Information About Hallmark Car Sales Ltd

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