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Car delivered as promised but no V5 sent to me after 4 plus weeks of ownership . I’m not forking out £25 as told by DVLA . Also the spare key hasn’t been sent out as promised
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I purchased my Hyundai i30 and faced issues after my warranty period (3 months). This was around 5 months down the line where the engine light had come on, but they sorted it out and paid out for the invoice straight away with no questions asked. I cannot fault the service and honestly would be back again gladly for my next car. Thank you Adam for everything
Bought a smax off them ,easy to use ,great communication, car as described,, Exelent
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Great customer service & after sales. Cannot fault these guys.
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From start to finish, my experience of parting with my money to purchase a BMW M3 has been very costly to say the least. I bought the car on the proviso that there was an 18 month warranty (which there hasn’t been on issued) the suspension has been replaced, front hub needed replacing, track rods to name but a few; I am now circa 4k into the work that should have been carried out by the dealer as it wasn’t fit for purpose. HM Motors had ‘misplaced the V5, to which they said they were going to apply for a V62, 28 days passed with no V5C arriving; I called DVLA and they had no such request on the car and I had to order and pay for the V62 myself. Today, I received a letter from the DVLA today asking for information about the car and to email the details requested to the crime investigation office. I have been completely ignored by HM motors owners after many messages and calls. Keep your money safe and steer clear from these cowboys!
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Do not trust these people for a minute. In fact, run as fast as you can from them. Can not trust a word they say! Absolutely shambolic. Once they have your money, they do not care, and will ignore all your rights!
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Manufacturers: Sells a variety of makes and models
HM Motors
Unit 17 Fort Street
Blackburn
Blackburn with Darwen
BB1 5EL
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