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287 reviews from our car dealer reviews community
Leave a review for Car Firm
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287 reviews from our car dealer reviews community

Leave a review for Car Firm
Leave a review
"Recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would 100% recommend buying from this car selling company really know what they are doing and top quality vehicles also if a problem does occur they are always there to help.

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"Recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went here to purchase 1 car ended up getting 2. Very helpful and friendly service. From sorting out the insurance, they did everything else for us so we could drive away. Thank you car firm for your kind service.

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"Trustworthy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A reliable and trustworthy car selling company.i highly recommend this company to anyone who wants to purchased a car

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"Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I was looking for a car, I looked at a lot of different places. Finally, I went to car firm. The experience was great! They were very friendly and helpful.

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"DO NOT BUY from this company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If I could leave 0 stars, I would. Do not buy a car from this company. I bought a car over a year ago (04/2022) and it started going wrong even before driving off the forecourt. They did however fix some issues, but then more went wrong with it within ten days. They refused to take the car back under the Short term Right to Reject and Failed to comply with the Consumer Rights Act 2015. I had to take them to court, which took over a year to resolve, but I won the case. I see others are also having the same issue. They try their hardest to make you just give up, but don't. If your vehicle goes wrong within 30 days, you have the legal right to Reject the vehicle. They have to take it back, you do not have to allow them to inspect it either. (they have been told this in court). You are also covered buy the Consumer Rights Act 2015, any faults appearing within the first 90 days are deemed to have been present at point of sale. Keep all communications and take photos and videos of any faults. This helped me win my case and get a full refund plus costs. Again, do not buy anything from this company. They have no respect for you as the consumer or proper understanding of consumer law.

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+6 Found this review helpful
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Roger Smiles in response to DO NOT BUY from this company

IF YOU HAVE BEEN SCAMMED BY CARFIRM GET IN TOUCH AT CARFIRMREVIEWS@GMAIL.COM TO HELP BUILD OUR CASE FOR WATCHDOG

"Good service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently brought an Audi A5 from car firm. It was one of the best car buying experiences I’ve ever had. Sales guys are Not pushy at all, just willing to help anyway they could. Answered all my questions and was willing to show me any car I wanted to see that day.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"⚠️⚠️**WARNING**⚠️ ⚠️"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⚠️⚠️**WARNING**⚠️ ⚠️ If I could leave zero stars or even less I would! The most unprofessional worse company I have ever bought a car from. Currently in legal battle with them the broker and the finance company since February. They even ignore the finance company and broker from a professional inspection of the car confirming they sold a car that was broken before I even had purchased. ❌❌❌❌ Do not use these guys they do not care one but about there customers or their brokers they work with. YOU HAVE BEEN WARNED!!! Just check all the other 1 star reviews.... multiple people in the same situation as myself.

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+4 Found this review helpful

Roger Smiles in response to ⚠️⚠️**WARNING**⚠️ ⚠️

IF YOU HAVE BEEN SCAMMED BY CARFIRM GET IN TOUCH AT CARFIRMREVIEWS@GMAIL.COM TO HELP BUILD OUR CASE FOR WATCHDOG

"Recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a VW polo UK registered from car firm company last December. I found the whole experience very professional.salesman knows his stuff sorted all the paperwork etc and I have not had any problems with the vehicle at all.

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+0 Found this review helpful
"Good experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A good range of cars for selection, probably like 100 in display for test drive. The staff was very friendly too. Attractive payment schemes were also offered. They provide warranty as well so can drive a hassle free ride after buying the car.

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"Good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great place to buy your dream car

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Dealership Information

Car Firm is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
287 reviews4.4 out of 5 stars — Rated Very Good
Excellent
243
Very Good
0
Average
4
Poor
5
Terrible
35

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  • Contact Information

    Address

    Car Firm
    Great North Road
    Peterborough
    Peterborough
    PE8 6HG

    Get in touch

    07713 437344
    http://www.carfirm.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    82%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Car Firm

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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