We recently bought a £14,000 car from JJ Premium cars. Before visiting their company we called to discuss part exchange of our car. In doing so we spoke to Johan who offered us a part exchange price and finance on the new car. He seemed very polite and helpful until we informed him we wouldn't need his finance as we had the cash to buy the car outright. Then his attitude changed, he became dismissive and disinterested. We should have taken that as a hint! We had travelled some distance to view the car and was disappointed at the condition. Bearing in mind we had given a weeks notice, the car was filthy. It hadn't been cleaned and inside was covered in a white dust as if it had. As if it had been stored on a building site. And if you can believe this, there was even a old dirty sock on the back seat! For £14k car we found this terrible. (This should have been hint number 2 to walk away). During the test drive I asked if the car was ready to go and was told that 'yes, it's ready to take today'. When I then mentioned it only had a few weeks MOT left (having checked previously) Johan claimed to be unaware (hint 3) and that this would need to be done before we took the car if we wanted it. (just as well as it later failed the MOT they did and had to have work done to get it through). Anyhow despite this we liked the car and discussed a price. After driving our old car he tried to knock us down on the agreed part exchange value saying it has a fault that would cost £300 to fix. (A faulty coil pack that costs £35 to buy). Little did he know I've been in the motor trade since leaving school and saw through the 'back street car dealer routine (yep, hint number 4) and I know how much parts are. We stuck by our guns and eventually got the agreed value on our part exchange. The new car came with a six month (and I use this term loosely) warranty. I specifically asked what it covered and was told 'absolutely everything' and so, despite the warning signs we agreed to take the car. After having the car two weeks, the dashboard has failed. We called the warranty company and guess what? The 'absolutely everything is covered warranty' doesn't cover the dashboard an we're now faced with a £300 repair. To quote Queen Elizabeth 'We are not amused'. I know what you're all thinking, after all those signs, why didn't we walk away and go elsewhere. Because the car is quite a rare model and they don't often come up for sale in the spec we wanted, we decided against our gut instinct to still go ahead with the purchase. Anyhow to sum up; JJ premium cars might look flashy and have high end cars, but they're no different to any other backyard car sales place. Don't let the name fool you. In our experience, Bad attitude, poor service and false claims would stop us from ever going back or recommending this place in future. You have been warned!

Not very helpful at all, the car was a different colour than what was advertised, There was paint on the interior and other bits and pieces not right. wouldn't recommend.