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364 reviews from our car dealer reviews community
Leave a review for JMV Cars Ltd of Gravesend
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364 reviews from our car dealer reviews community

Leave a review for JMV Cars Ltd of Gravesend
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"Not great !"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On the 28th of February I went to collect my 2013 bmw x1 from jmv cars gravesend. 3 days before collection I went to view it and was so happy on how the car was looking and what good condition it was in & the customer service and professionalism was 10/10, whilst looking at the car I pulled up the mot which had failed on tyres&seized brake cailpers, & was assured that all the work had been carried out for it to then be passed. 3 weeks after having the car going down motorway both rear wheels locked up with my other half and 2 year old son in car which nearly caused a collision. After having the car recovered to my local garage they discovered that the car had both rear calipers seized, front tyres were just below minimum which tells me no repair work was carried out. Which then backs up the mot should still of been failed. Before work commenced I rang jmv cars and explained and the words I got back where ‘ isn’t anything we can do your have to go through warranty’ full well knowing the warranty doesn't cover hardly anything. after ringing warranty and being told no parts where covered I then had to spend 1600 myself on a car I have had for about 3 weeks. They didn't want anything to do with the situation when I first rang and the car was undriveable and I live a good 30 minutes away. Can't fault their customer service and their performance but I would never trust their cars or mots again. I am just thankful that this whole experience wasn’t a different outcome.

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"Appalling"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

JMV cars is a poor excuse for a business. False details of cars they are selling, send you home with wrong keys and then when you ask for support to get it resolved they blank you. Tried to reach them via Facebook messenger and they have now blocked me there. Give false names when called and promise to call back which never happens and and Jay who works there appears to be quite happy to lie through his teeth. Honestly I can’t advise you strongly enough to avoid this garage. Rather then help resolve something which is covered by warranty they simply hide… They are now selling my old car WM65 DMZ with completely false details (which by the way Jay claims is something they don’t have control over)

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"Helped me out massively "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was in urgent need of a new car when I stumbled upon JMV Cars online. Their Volkswagen Golf caught my eye with its good price and excellent condition. Upon viewing the car, it met all my expectations. The team at JMV Cars were fantastic; they explained the process thoroughly and patiently answered all my questions. Their efficiency ensured that I was driving away in my new car in no time. I'm immensely grateful to JMV and their team for their assistance during this time of need.

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"Couldn't be happier with my VW "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm thrilled with my new VW Tiguan from JMV Cars; it's everything I hoped for and more. I can't thank the team enough; they were efficient, friendly, and incredibly helpful throughout the buying process. Last week, I took the car on a trip to Milton Keynes, and it was one of the smoothest and most comfortable drives I've ever experienced. Overall, I'm extremely satisfied with my purchase and the service from JMV Cars!

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"How buying a car should be "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I was in the market for a new car, I turned to Autotrader and found JMV, where a Mercedes C Class caught my eye. After a swift test drive, I was impressed by its smooth ride and luxurious feel—it was exactly what I was looking for. The team at JMV were incredibly efficient, and in just 48 hours, I was driving away in my new car.

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"My wife loves the BMW 2 Series "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐

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"Love it !!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As my family was expanding, I needed a larger car, so I began searching online. That's when I stumbled upon JMV, and their wide selection of vehicles at attractive prices caught my attention. I decided to visit their showroom to see what they had to offer. The showroom itself was inviting, and the staff were exceptional. While exploring the forecourt, I kept coming back to a Mini Cooper that caught my eye. I spoke to Jay in the sales department, and he provided me with all the necessary information, making the entire process simple and straightforward.

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"Excellent dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish JMV were flawless. Everything was taken care of by Jay excellently. Couldn’t be happier!

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"Jay deserves a big pat on the back "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Initially, I had my sights set on an Audi A4, but my perspective shifted when Jay introduced me to the VW Scirocco, leaving me thoroughly impressed. Jay's approach was exceptional; he avoided any pushiness or pressure, making the entire process remarkably smooth. His accessibility and willingness to address any questions or concerns further added to the ease of the experience.

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"Jay was perfect!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased the Mercedes GLC from JMV, and I absolutely love it. I was looked after by Jay. He was amazing; he couldn't have done enough for me, and when I picked up the car, it was perfect. I will be telling all my family and friends about it.

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Dealership Information

If you are looking for great savings on quality used cars in Kent, then you have reached the right place. JMV Cars are a specialist used car dealer based in Gravesend, Kent.

We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At JMV Cars we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

Tom/Andy Director-

“Many people – myself included have had a bad experience for what is often the second biggest purchase they are going to make in there lifetime so i wanted to change the typical car dealership process, Many people generally don’t like visiting car dealerships and are very apprehensive, Here at JMV Cars we aim to change that with our passion and drive to develop a long term relationship with all our clients to put the fun and excitement back into purchasing your new car – after all it should be something enjoyable shouldn’t it?

After a 10 year career in the industry and seeing first hand exactly how a client should be valued, my vision is to replicate that and transform the Motor industry. My business skills and experience first hand have allowed me to build and create my dream business and i am looking forward to welcome yourself, your friends and family to be part of the journey, I am a true believer in “word of mouth” and recommendation and will push this vision within the JMV company’s bright future.

Here at JMV Cars, we aim to make the purchasing of your next quality used car as easy as possible. Further more, we are happy to offer a part exchange service where we will offer you the best possible price.

If you are looking for a second hand car, then don’t delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stock list regularly. It is therefore always worth giving us a call, even if you don’t see what you are looking for on our website.

We are extremely proud to be part of the AA Dealer Promise, our joint commitment to Gold Standard customer service.

We realise that buying a car can be a daunting experience, but don’t worry, we are well established and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2016

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
364 reviews4.8 out of 5 stars — Rated Excellent
Excellent
319
Very Good
42
Average
0
Poor
0
Terrible
3

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    Contact Information

    Address

    JMV Cars Ltd of Gravesend
    31A Darnley Road
    Gravesend
    Kent
    DA11 0SD

    Get in touch

    01474 247836
    https://jmvcars.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 16.00
    Sun 11.00 - 14.00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About JMV Cars Ltd of Gravesend

    Company Formed: 2016
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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