Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


30 reviews from our car dealer reviews community
Leave a review for Ken Brown Motors
Leave a review

30 reviews from our car dealer reviews community

Leave a review for Ken Brown Motors
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"What Car!"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ordered a Sportage in February with a quoted April delivery. No contact in April and no car! Called left a message. No contact. Called in person. Quoted June delivery. No contact and no car. Called again. No contact. Called two weeks later. Terse salesman said anytime between now and Christmas! Shocking customer service. Will not use again.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Great "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a really good experience buying my kia Sportage with Nathan who was so helpful.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"New car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just wanna say had amazing service from Christian. From the moment I walked into the showroom to picking up my car today, I would definitely recommend Christian and would not hesitate contacting him again about future car's 🙂. Love my new little car 🙂

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"poor customer service"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

purchased a kia ceed from ken brown stevenage car is a 21 plate gt line reg- LM21BUO Car arrived to me on Saturday 30/10/21 went in to car on Sunday 31/10/21 the engine management light was on so called the rac who recovered the car to a local kia dealer as the car as an engine mis-fire and requires a new 02 sensor this car as only covered 4400 miles from New and already having engine problems spoken to ken brown stevenage as I wish to return the car and after 3 days of getting nowhere I've been told I have to wait 10 working days before a refund can be received no courtesy car leaving me without any form of transport which ken brown stevenage say there's nothing they can do

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would like to say a big thank you to Josh at Ken brown’s Stevenage for a five star customer service also for the guys that fitted our decals on the exceed again another five stars. As a whole Ken browns have always given great five star service and have and will continue to recommend them.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Christian Clark awesome Ken Brown Motors Stevenage

"First-class service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Aqib is an outstanding asset to the team Total knowledge of range of vehicles Totally understanding of purchases requirements Loved dealing with him Found the right car at the right price for our family

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Great people all round. Good energy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a lovely dealership, transparent, war,. welcoming, knowledge in their product, second to none. From the minute you walk in, the greeting is sincere and kind. I met some fantastic people here, from the front desk, to the sales and management team. I was helped by the most gentle and thoughtful car salesperson I have had the good pleasure to have met. His name, Clint, a lovely human being. And thank you Matt for your kindness and honesty.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Shocking Service - Kia Ken Brown Steven "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been leasing cars from Kia KenBrown in Stevenage for 6 years now, 4 months ago I started my new lease and my goodness how their service has changed! My car has been in the garage for 12 days now as they can not find a fault, the service they have provided is abysmal, Last week I called 3 days in a row never answered the phone, had to call sales team to pass a message on, I asked for a car after 3 days they refused, I am at day 13 still no working car and still no courtesy car. I have 3 children and walking them to school and back is horrendous especially as 2 of them are in Early years and don't live close, so let down would not recommend  

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Great buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just picked up our nearly new Kia from Stevenage Christian was very professional during the sales process and the handover was fantastic He spent a good time going through the features and set up the phone and radio for us Thanks Christian.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Ken Brown Motors are an approved new and used Kia dealership based in Stevenage. A range of used vehicles from a variety of manufacturers are also available. Service such as specialised Kia servicing, parts, MOT’s, motability and business sales are available on site.

Car Dealer Reviews would love to hear from any previous customers of Ken Brown Motors branch in Stevenage, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
30 reviews4.5 out of 5 stars — Rated Excellent
Excellent
26
Very Good
0
Average
0
Poor
3
Terrible
1

Add Review

  • Submit new information

  • Contact Information

    Address

    Ken Brown Motors
    Shephall Way
    Stevenage
    Hertfordshire
    SG2 9RW

    Get in touch

    01438 313245
    http://www.kenbrownmotors.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    86%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Ken Brown Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more