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86 reviews from our car dealer reviews community
Leave a review for Lane Autos
Leave a review

86 reviews from our car dealer reviews community

Leave a review for Lane Autos
Leave a review
"Not helpful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lane Autos only actually open till 4.30 through the week which doesn't help when you work full time. Bit rude and abrupt on the phone and not very helpful, makes me wonder how difficult they would become if something went wrong with a car

"bought astra today"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

brilliant service guys awesome car awesome briliant price even give me free charger thanks guys

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+0 Found this review helpful
"Little Citroen C1"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful both on the phone as well as in person. Car itself good for age and great knick. Very positive experience, family run company and does what it says on the tin! Would recommend.

"Ford Ka - a little cracker"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A few months ago my daughter bought a Ford Ka - on the day Lane Autos were friendly and helpful and the car was exactly as described. She recently brought the car here so I had the chance to jack it up and give it a once over - and it's a little cracker. She is delighted and if she is happy so am i.

"Mercedes A class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a var recently, the young salesmen called Max , was very pleasant, polite and helpful, A pleasure to do business with , Thank you Max

"The centre"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very rude, misleading, aggressive and liars, when to see a car that didn’t fit the description one bit, they lie so people come to view the car, and and also lie about if a car is available or not. Nothing but cowboys running the centre, DO NOT RECOMMEND!

"Great dealership "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought 2 cars off Scott. My guest was a Vauxhall Zafira which was written off in a car accident. Had no hesitation in going back to replace my car. No pressure to buy. Would highly recommend these guys. Thank you so much

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+0 Found this review helpful
"NEGATIVE EXPERIENCE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am ex military with several disabilities. Arranged buy a car i had seen. Phoned to confirm before setting off. half way there i get a text message (which i couldnt read due to driving) that he had sold car. When i arrived it was closed despite saying 4pm close (only 3pm). After i checked message, i called. His reply was sorry, it happens all the time, your not the only one.

Scott Lane from Lane Autos in response to NEGATIVE EXPERIENCE

Thanks for the feed back ... I’m sorry I don’t see the revelance of bringing up that your ex military..as much as I respect ex military we treat everyone the same .. you arranged to view a car (not purchase) as no deposit or confirmation of a sale had taken place .. unfortunately it was a popular vehicle and another person had also arranged to view .. we phoned and text you to make you aware of the fact it had sold !! We apologised profusely over your misunderstanding and lack of communication skills !! And you also missed out the part where you then asked us to inform you of any other vehicles we may get in future !!! As ex military I would’ve expected a more honest explanative review from you

"Sold me a faulty car from the start"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Vauxhall corsa in August from lane autos, only lasted 2 weeks car wasn’t starting and was leaking oil, took it back while it got repaired told me it needed a new engine, had wait another 2 weeks while it got repaired, finally got it repaired only lasted another 6 weeks broke down again, took it a garage told me said head cylinder miss firing needs a new engine but yet the dealer told me he’d put a brand new engine in, so it’s just cost over a £1000 to get it repaired, fair play the dealer put £250 towards but fact is just spent a fortune on the car not even had it 6 month yet......Just adding another issue from the last review I put, now needs a new abs drum as the car is breaking to one side and is dangerous especially in the rain, I’ve now spent more on repairs than what the car cost, absolute joke, shouldn’t be allowed to sell cars in the first place this dealer, would not recommend to anyone

"Damaged wallet "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car for my son in late august from lane autos, only had it just over a week had to take it back was at the dealer for two weeks whilst he replaced engine only lasted another four weeks car broke down took it to garage was told head cylinder miss firing cost me price of car to get repaired fair to dealer he put £250 towards repair but beware before you buy (get warranty).

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+4 Found this review helpful

Scott from Lane Autos in response to Damaged wallet

Thanks for the feed back from your two reviews.. however pls don’t miss out key facts ! The car was £1250 and you checked it out thoroughly before deciding to purchase because (1)it was mechanically sound and 2 it was the cheapest available by far .. two Weeks later the unforeseen occurred and I offered a full refund yet you chose to have the vehicle repaired costing me £800 which I arranged ASAP to cause minimum inconvenience to yourself ! Sometime later out of warranty you rang to say there was a problem and I sent £250 for which you was very grateful and saying how great I was .. I can’t believe you would then write this snide review missing all these key facts .. says more about you

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Dealership Information

Lane Autos is an Independent dealership that is based in Bolton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
86 reviews4.2 out of 5 stars — Rated Very Good
Excellent
67
Very Good
1
Average
0
Poor
8
Terrible
10

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  • Contact Information

    Address

    Lane Autos
    71A Longston Street
    Bolton
    Greater Manchester
    BL1 2TL

    Get in touch

    07581 009915
    http://www.laneautos.co.uk

    Opening times

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    Dealership Statistics

    77%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About Lane Autos

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
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