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86 reviews from our car dealer reviews community
Leave a review for Lane Autos
Leave a review

86 reviews from our car dealer reviews community

Leave a review for Lane Autos
Leave a review
"Telephone service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Attitude for someone who deals with the public “stinks”. For a dealer to be abrupt, rude and unprofessional, on the phone for a genuine enquiry, he deserves not to have a business selling cars. I will not visit this web site again. As I was very interested in a car at around £5,000 Lane Autos has lost my business.

"Disgusting service!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lane Autos were absolutely disgusting ! I am appalled by the service of this man, the car that he has sold to my mum is faulty and dangerous to drive. I am definitely not happy! My mum has rang him asking for him to repair the faulty car that he has sold to her with over 20 faults 3 being extremely major, he then proceeded to shout and swear at her even though she remained calm and was only talking to him. His nasty and intimidating manor has left my mum with no car and feeling very upset with how nasty he was. She has seeked legal advice in which he is actually in breach of the consumer rights act 2015. He needs to get his business sorted and sell good reliable cars and take some lessons in manors and customer service! I also am lead to believe that this is not the first incident as in the phone call he said “let me stop you right there I have heard this before” when my mother mentioned the consumer rights act 2015 and pursuing taking him court. Beware buying from this man!I

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+4 Found this review helpful

C catterall in response to Disgusting service!

Did you ever get anywhere going through court? I'm looking to do the same against them as they have also sold me a car needing numerous repairs and obviously they're not interested now the car isn't in their possession. I'm also going to go to trading standards

"Great car dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just drove away in my used car from lane autos mega happy with the service super friendly I will defiantly recommend to all my family and friends. Anyone looking for a new car this is the place to go.

"Brilliant dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This guy is fantastic had two cars off him brilliant price nothing to much trouble after 23 years of motoring finally found a honest car dealer will definitely go back to Lane Autos again a+++++++++++++++++

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+1 Found this review helpful
"No sales.gimmicks.."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a ford fiesta off Scott at weekend. Easy going guy and no pressure to buy. He doesnt need to push anything just look at his testimonies. Says it all really. Thanks scott.

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"Fiat Punto Auto"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

service i recieved was second to none!! thanks a lot Scott and the lads at Lane Autos. Genuine and honest traders. 10/10!

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+1 Found this review helpful
"Really helpful and friendly"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a used car from Lane Autos. Very helpful, friendly, great service. Would totally recommend to friends and family. Will be the first place I look for a used car in the future. Thrilled with my (new to me!) car.

"Great car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car and I was so happy with it great service best dealer in Bolton.

"Fantastic car and fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought car from lane autos. Cannot fault the car and the service we received. Nice honest man who was a pleasure to deal with.

"Excellent service very helpful"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Toyota Aygo for my daughter to practice to drive in as i drive a large van. The car was very clean throughout and came with a full 12 month m.o.t., it was exactly as described in the advert on auto-trader. paid a cheap price for the car,, Scott was helpful throughout the process,, he was honest, courteous, helpful and accommodating. We were a little concerned about the bad review we had read so took the car direct from him to my mechanic who confirmed all was good and we had got a bargain. When we returned to collect the car there were a couple of marks we hadn't noticed previously and when pointed out to Scott he immediately came out with polish and rubbed them out. The following day we noticed that the parcel shelf from the boot was missing and even on a Sunday sourced one for us and drove to B&Q in Bolton to deliver it to us as there were road works around his road. Couldn't ask for a more dedicated and fair dealer. Definitely goes the extra mile, cannot recommend Lane Autos strongly enough to do justice. Thank you so much Scott. Anne from Swinton.

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Dealership Information

Lane Autos is an Independent dealership that is based in Bolton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
86 reviews4.2 out of 5 stars — Rated Very Good
Excellent
67
Very Good
1
Average
0
Poor
8
Terrible
10

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  • Contact Information

    Address

    Lane Autos
    71A Longston Street
    Bolton
    Greater Manchester
    BL1 2TL

    Get in touch

    07581 009915
    http://www.laneautos.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    77%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About Lane Autos

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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