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Attitude for someone who deals with the public “stinks”. For a dealer to be abrupt, rude and unprofessional, on the phone for a genuine enquiry, he deserves not to have a business selling cars. I will not visit this web site again. As I was very interested in a car at around £5,000 Lane Autos has lost my business.
Lane Autos were absolutely disgusting ! I am appalled by the service of this man, the car that he has sold to my mum is faulty and dangerous to drive. I am definitely not happy! My mum has rang him asking for him to repair the faulty car that he has sold to her with over 20 faults 3 being extremely major, he then proceeded to shout and swear at her even though she remained calm and was only talking to him. His nasty and intimidating manor has left my mum with no car and feeling very upset with how nasty he was. She has seeked legal advice in which he is actually in breach of the consumer rights act 2015. He needs to get his business sorted and sell good reliable cars and take some lessons in manors and customer service! I also am lead to believe that this is not the first incident as in the phone call he said “let me stop you right there I have heard this before” when my mother mentioned the consumer rights act 2015 and pursuing taking him court. Beware buying from this man!I
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C catterall in response to Disgusting service!
Did you ever get anywhere going through court? I'm looking to do the same against them as they have also sold me a car needing numerous repairs and obviously they're not interested now the car isn't in their possession. I'm also going to go to trading standards
Just drove away in my used car from lane autos mega happy with the service super friendly I will defiantly recommend to all my family and friends. Anyone looking for a new car this is the place to go.
This guy is fantastic had two cars off him brilliant price nothing to much trouble after 23 years of motoring finally found a honest car dealer will definitely go back to Lane Autos again a+++++++++++++++++
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Bought a ford fiesta off Scott at weekend. Easy going guy and no pressure to buy. He doesnt need to push anything just look at his testimonies. Says it all really. Thanks scott.
Reviewer has confirmed their email address
service i recieved was second to none!! thanks a lot Scott and the lads at Lane Autos. Genuine and honest traders. 10/10!
Reviewer has confirmed their email address
Bought a used car from Lane Autos. Very helpful, friendly, great service. Would totally recommend to friends and family. Will be the first place I look for a used car in the future. Thrilled with my (new to me!) car.
I bought a car and I was so happy with it great service best dealer in Bolton.
Recently bought car from lane autos. Cannot fault the car and the service we received. Nice honest man who was a pleasure to deal with.
I bought a Toyota Aygo for my daughter to practice to drive in as i drive a large van. The car was very clean throughout and came with a full 12 month m.o.t., it was exactly as described in the advert on auto-trader. paid a cheap price for the car,, Scott was helpful throughout the process,, he was honest, courteous, helpful and accommodating. We were a little concerned about the bad review we had read so took the car direct from him to my mechanic who confirmed all was good and we had got a bargain. When we returned to collect the car there were a couple of marks we hadn't noticed previously and when pointed out to Scott he immediately came out with polish and rubbed them out. The following day we noticed that the parcel shelf from the boot was missing and even on a Sunday sourced one for us and drove to B&Q in Bolton to deliver it to us as there were road works around his road. Couldn't ask for a more dedicated and fair dealer. Definitely goes the extra mile, cannot recommend Lane Autos strongly enough to do justice. Thank you so much Scott. Anne from Swinton.
Lane Autos is an Independent dealership that is based in Bolton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Lane Autos
71A Longston Street
Bolton
Greater Manchester
BL1 2TL
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