Just swapped my Multivan for a newer one and got the same outstanding service I did last time. Highly recommend.

Took my VW Transporter for a service and a few light repairs... Charlotte and her team were extremely helpful and went out of their way to find the best solution to my issues. Really couldn't of asked for better service. So nice to be served by happy friendly people.

Took van for service the service advisors lie and try to upsell Also do not know how yo treat customers waiting area poor no newspapers or cold beverages poor coffee machine did not work They charge premium prices but do not give premium service Avoid

Absolutely shocking customer service. Had my car for nearly 30 days for a primary user fault, but trying to get a update or feedback from the front desk was a awful. The worst from a dealership I have ever experienced. No call backs when promised, often pit on hold for ages then phone goes dead. Called to sometimes being put through to Derby for soke reason. Wrote letter of complaint dirty to Charlotte the so called manager and VW customer services who said to day I need to contact the centre directly to resolve my complaint...erm tried that but Charlotte feels its great management to ignore customers, so doubt I will get a response. So no choice but to do it publicly on social media. 30 days without my car and not even a sorry for the awful service that Charlotte allows from her staff.

Car not ready as promised, phone cables promised would be supplied with the car were not supplied, chased numerous times, no contact or ownership from the dealership, we have had to chase them, still not received, useless.

This is without a doubt the worst dealership I've ever dealt with. I purchased a Golf R from them, and it took them 9 months to fix the paint problem. They then resprayed it, but in the process, damaged the side skirt. Everyone at the dealership provided appalling service, constantly telling lies, and they only made things right once the ombudsman got involved.