Hi just spoke to Sarah in parts she was so helpful an took the time to check parts and was very knowledgeable and gav me the info I needed ,this is the first time i have had a good customer care from my dealings with this company thank you keep up the good work Sarah

Just want stay thank to Martin at Mercedes’ Liverpool for helping us get the car we wanted Mercedes should be privileged to have such amazing team member a real ambassador of the company

Went above and beyond to help me find the right car!

Outstanding service during this strange unforeseen time from Martin at Mercedes Benz of Liverpool! excellent communication and kept update throughout! Mercedes needs more Martin’s to work for them! thank you for everything Martin from kirsty and Patricia

Just Purchased a new GLB and looked after very well by Martin Gardner. There is too much paperwork involved (European Union Beaurochracy I suspect, but Martin was very patient and talked me through it. With Covid we bought the car without physically seeing it, but Martin sent us videos which were excellent and the car was exactly as described. First class Friendly Service. 5* from us.

Martin Gardener and manager John Were extremely efficientand helful The appointment with regard to covid Pandemic was most hygienic and self distancing was in place

This dealership in Liverpool is by far the worst customer service and poor Communication I have experienced at the Service Department. Inchcape needs to review the training plan

Mercedes Liverpool is the worst car dealship ever they take no responsibility for there dangerous vehicles they didnt fix my recall and let us leave with dodgy steering column no airbag deployment in a collision and no horn says it all john the manager denies they even worked on it.