Car Dealer Reviews is an
official partner of Auto Trader
I purchased my mini remotely and was totally dependent on accurate description and video from Marshalls. I was initially pleased with the service and the price we agreed on and was looking forward to collect my car. Unfortunately the person I had dealt with was away and had delegated the task to colleagues . We were left for almost 90 mins despite having an agreed time for collection having travelled 140miles to collect the car. What was frustrating was that there were staff not serving any customers ; they were eating their lunch and it was not until I had complained that eventually we were served by a 3rd delegated representative. Again there were additional delays as the car was not charged, they had to take it out to put in fuel and also to pump up the tyres. Once we eventually left to drive home I noticed a chip in the windscreen . I called the garage immediately and was told that I would be called back the following day. When reaching home I also noticed that there was only one charging cable not the 2 that I had expected and had been told were with the car. I called the garage the following day and explained what my concerns were and was told that this would be looked into and I would be called back. I have now had the car 3 weeks and still have not been called back . Sadly not the level of service I would expect from a large national chain. I purchased my car from a dealer expecting the same level of service I had received from other mini and bmw dealers. Unfortunately they have fallen considerably short of the standard I would expect. Be aware .
Reviewer has confirmed their email address
It has been a pleasure to deal with Marshall BMW. Allan Garside has been fantastic! Jane Vickers, Durham City
Reviewer has confirmed their email address
The service and care that Mark Biela provided with our new BMW at Marshall Scunthorpe BMW went above and beyond. We ordered the car pre Covid lockdown and were expected to receive the vehicle around middle of May 2020. But due to the lockdown and reduce workforce in the factories in Germany there was a delay in getting our car manufactured. Mark called to advise that there was a delay and kept us up to date with progress. I was able to contact him directly to get progress updates and he was very reassuring that the car would be delivered by the revised date. When the car did finally arrive it was delivered to the Grimsby branch, upon returning from furlough he managed to get the car transferred to Scunthorpe, taxed and complete the paperwork so that we could collect within 2 days. Marshalls is not my local BMW dealer and I believe I made the right choice to trust them with my new car. I didn't use my local dealer (Sytner) as the service I get from them is very poor, even though Marshalls is a 3 hour round trip for me I will be getting my car serviced here as they value their customers. Thanks once again Mark, look forward to dealing with you again.
Reviewer has confirmed their email address
Saw an ad on Autotrader saying email for a video of car. Emailed asking for a video and was told car was in the workshop. To cut a long story short went to see the car today 3 weeks after initial contact and after initially being booked in last weekend only to be called the day before to be told the car was still not ready. Allan told me the car was ready to be viewed but went today and it was dirty inside and out and had a large scratch/scuff on rear wing that wasn’t mentioned at all in autotrader ad. Shocking all round to be honest and would definitely not recommend you buy a car from them.
Marshall Scunthorpe is an Franchise dealership that is based in Scunthorpe. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Marshall Scunthorpe
Normanby Road
Scunthorpe
North Lincolnshire
DN15 8QZ
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Marshall Scunthorpe, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
