98% Reviews
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95% Recommend
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374 reviews from our car dealer reviews community
Leave a review for Marshall & Son Motors
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374 reviews from our car dealer reviews community

Leave a review for Marshall & Son Motors
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"Friendly staff 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent friendly staff & service. I would recommend & use again.

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Ed from Marshall & Son Motors in response to Friendly staff 👍

Thank you for your review Emma, We hope to see you again in the future. Happy motoring!

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"I got a great car "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm happy with my visit to this dealership, everything went as expected.

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Ed from Marshall & Son Motors in response to I got a great car

Thank you for your review Simon.

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"The level of customer service, wow! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I really like the fact that Ed (salesman at dealership) was honest and open from the very start. This has got to be the best dealership I have dealt with in a long time. The level of service was truly great, not pushy in the slightest and just very good from the get go. My expectations was excelled massively. VERY very good customer service!

Ed from Marshall & Son Motors in response to The level of customer service, wow!

Thank you for your review Amandeep, it is always nice to hear positive feedback!

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"The best dealership around "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely over the moon! I had lost a Jaguar due to a flood when my car was in Jaguar on the 28th of October, it had been in for repairs and the dealership was flooded, all of the cars in there was written on. I was gutted. I didn't want to loose it so I replaced it, I was looking for the same spec and the same age and I found it at Marshall and Son, god was on my side the day I found it! The kind chaps were really supportive and helpful. What made me make the split decision to buy the car was after reading the review on Car Dealer Reviews and Autotrader I had to see if what everyone was saying was true. Turns out, I got exactly the same treatment as everyone who wrote these excellent reviews. I pointed out a few bits and bob ton the car and when I came to pick the car up everything was done, they had replaced the the disc and pads, back and front which is a huge job! These guys really went the extra mile to get the car sorted between new year and Christmas too. Kenny was my main man! NO messing around here. The best dealership around!

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Ed from Marshall & Son Motors in response to The best dealership around

Thank you for your 5 star review Paul, I will ensure the praise gets passed on to Kenny for you. We hope to see you again in the future. Happy motoring!

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"My No.1 dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Porsche Macan is the 4th car I have bought form Marshall and Son now so I can confidently recommend this dealership. Got to mention, I am loving it. Ed is the man I deal with the most and each and ever time he's made me feel welcome. These guys are nothing but excellent. I think there should be a higher rating these guys are well better than 5 stars 🥇

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Ed from Marshall & Son Motors in response to My No.1 dealership

Thank you for your 5 star review Rosalind, it is always a pleasure dealing with you. We hope to do business again in the future!

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"Wicked "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My recent experience with Marshall and Son has been nothing short of outstanding. From start to finish, everything exceeded my expectations, and I am genuinely pleased with every aspect of my purchase. The entire process was smooth and stress/hassle free, with no issues to report. The turnaround time, in particular, was exceptional, showcasing the dealership's efficiency and commitment to gain a happy customer. The car I purchased was exactly as advertised, living up to the promises made during the transaction. Wicked dealership, I can not recommend enough.

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Ed from Marshall & Son Motors in response to Wicked

Thank you for your 5 star review Matthew, We are glad to hear of your positive experience with us!

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"Ed is a good man "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ed was great! I had a little issue with the heated seat which I knew about but the team have been more than willing, they offered me to bring the car back and they were going to give me a curtsey car but we came up with a different option. I am still overall pleased with Marshall and Son, it was no fault of theirs. All of the chaps were golden.

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Ed from Marshall & Son Motors in response to Ed is a good man

Thank you for your honest review James.

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"Absolutely satisfied "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from Marshall and Son Motors, and my overall experience was nothing short of excellent. From the moment I set foot on the lot, I was impressed with the level of professionalism and customer service. The staff at Marshall and Son Motors, especially James, one of the owners, went above and beyond to ensure my satisfaction. When I expressed interest in a particular car that had just come onto their radar, they promptly informed me and even took the initiative to call me first before it hit the market. This proactive approach demonstrated their commitment to customer care and transparency. Moreover, the overall communication and efficiency of the dealership were noteworthy. They managed to finalise all the necessary paperwork promptly, meeting my expectations and ensuring a hassle free experience. The positive interactions with the staff and the smooth transaction process left me genuinely satisfied with my purchase.

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Ed from Marshall & Son Motors in response to Absolutely satisfied

Thank you for your kind words Simon, it was an absolute pleasure dealing with you. We look forward to seeing you again in the future!

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"Fantastic!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely happy with the Porsche 911, I cant get over what good condition the car is in. It was just as the described and even better than I imagined. Kenny, the gentleman that carried the say was ever so approachable and pleasure to do business with. I am pleased with it all, every bit of it from the initial phone call to collecting the car, I can not grumble about anything at all. Definitely 5 stars, without question! The staff were highly approachable and efficient in every way.

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Ed from Marshall & Son Motors in response to Fantastic!

Thank you for your review, we are glad to hear you are happy with your new car and the service you received. Happy motoring!

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"Seamless run "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Range Rover Sport from here at the start of December, I felt lucky to come across a great deal like this after a lengthy search. I thought the process was so good. Even if I looked for something to fault them on I couldn't find anything, faultless experience!

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Ed from Marshall & Son Motors in response to Seamless run

Thank you for your kind words Anthony, We hope to see you again when you want your next one!

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Dealership Information

If you are looking for great savings on quality used then you have reached the right place. Marshall & Son Motors Ltd are a specialist used car dealer based in West Midlands. We are proud to offer you a first class customer service and very competitive pricing. At Marshall & Son Motors Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

Used Car Finance & Loan Specialist of Walsall

If you are looking for used car finance then Marshall & Sons are here to help. Based in Walsall our dedicated team of finance specialists have helped hundreds of customers, nationwide, to obtain great rate car loans.

Use our online finance calculator to check what rates we have, plus you can apply for finance online - it only takes two minutes and we aim to get back to you the very same day

Get In touch

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Walsall area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

Marshall & Son Motors Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Walsall? We look forward to meeting you - find our contact details here.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2008

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
374 reviews4.8 out of 5 stars — Rated Excellent
Excellent
332
Very Good
37
Average
0
Poor
2
Terrible
3

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    Contact Information

    Address

    Marshall & Son Motors
    Wlyde Java Northgate
    Aldridge
    Walsall
    West Midlands
    WS9 8UB

    Get in touch

    01922 458222
    http://www.marshallandsonmotors.co.uk

    Opening times
    Mon 09.00 - 17.30
    Tue 09.00 - 17.30
    Wed 09.00 - 17.30
    Thu 09.00 - 17.30
    Fri 09.00 - 17.30
    Sat 10.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Marshall & Son Motors

    Company Formed: 2008
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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