We would gladly return to Marshall and Son Motors in Walsall when we needed to purchase another car. The service from the guys at this dealership was utterly brilliant. It was a relaxed and non-pressured transaction. We were able to get some lunch while deciding whether or not to buy the Land Rover, which we greatly appreciated. We are very satisfied with our Land Rover and have no reason not to rate it 5/5. 🙂

The salesperson who assisted me was an absolute gem. He wasn’t just good; he was outstanding. His approach to customer service was refreshing, and it’s rare to find such dedication and commitment in today’s fast-paced retail world. His efforts made me feel valued and appreciated as a customer. Because of the excellent service I received, I wouldn’t hesitate to return for my next purchase. In fact, I’m looking forward to it. The level of service I experienced was so impressive that I would 100 percent recommend this dealership to others. A big thank you to the wonderful lad who made my car buying experience memorable."

This is the second car i’ve bought from Marshall & Son Motors, and both times, Jake has been my go-to salesman. Jake is a fantastic guy—genuine, knowledgeable, and truly dedicated to making sure you’re completely satisfied. His approach is no-pressure, and he goes above and beyond to ensure you get exactly what you’re looking for. If I could rate this dealer higher than five stars, I absolutely would. I’ll definitely be coming back to Marshall & Son Motors for my next car, and I highly recommend asking for Jake when you visit. You won’t be disappointed!

An honest car salesman is hard to come by, so dealing with Jake and Kenny at this dealership near the end of July was a pleasant change. Jake and Kenny worked extremely well together to ensure everything went smoothly. I only rated these 4.5 out of 5 because no one is perfect, but Marshall and Son came close.

We had the pleasure of working with Jake when we purchased our Land Rover, as have many others on this site. He is an all-around great person. Very helpful, very knowledgeable, and, most importantly, eager to assist. Keep up the good work, Jake and Marshall & Son Motors.

My husband and I have fallen in love with our Land Rover Discovery. It is everything we hoped for and more. Jake, the salesperson who assisted us with the purchase, was a pleasant young man who knew what he was talking about. His knowledge of the cars he had for sale was excellent. There are no complaints, and Jake and Marshall & Sons definitely deserve a five-star rating.

"From the beginning, they were professional and friendly! I was thoroughly impressed with how this dealership handled everything. They responded to all of my questions clearly and provided any information I required quickly. Their attention to detail and customer service are truly outstanding. It is easy to see why they are Walsall's number one dealer.

What can I tell you about my time at Marshall & Son Motors in Walsall, where I purchased my car earlier this month? They were bloody brilliant. They did everything I asked of them and went above and beyond to make the transaction as stress-free as possible for me. From the initial inquiry to the handover, I could not have asked for more. Thank you for the excellent service! 😏

To be honest, I cannot recommend Marshall & Son Motors highly enough. From the moment I walked through their doors, it was clear that they are more than just interested in making a sale; they truly care about their customers' satisfaction. Unlike many dealerships, they do not just sell you a car and then forget about you; they genuinely care about your satisfaction after you drive off the lot. They could not have been more apologetic when I had a minor problem with my car shortly after buying it. They immediately took action, booking my car into their garage for repairs and even going above and beyond by providing a courtesy car, ensuring that my vacation plans were not ruined. Marshall & Son Motors is a prime example of excellent customer service. They have earned a lifetime customer, and I would gladly recommend them to anyone looking for a dependable and caring dealership. If I could give them a 6 out of 5, I would.

The customer service at Marshall & Son Motors in Walsall was fantastic. There was no unnecessary wait time, and they handled everything perfectly. I cannot thank them enough for all of their efforts while I was buying my Range from them.