I originally wanted a truck, but I saw the Ford Transit at Concept-R. I thought In a van you get more practicality it’s been a absolute mint buy. Darren is sound couldn’t ask for a better bloke to be honest. I saw some white stuff on the oil cap, drove it back in and Darren apologised and sorted it instantly so I can’t knock them at all!

So Concept-r have been amazing from start to finish. The last 5 months have been really tough for me and in the middle of it all I had 1 week to find a new car. I found them on the web on Saturday afternoon with a car I thought looked ok. After a quick call with Darren - who I might add was on his way to a family event and apologizing that he couldn't be there - we arranged to go look at the car. The second I saw it I knew I had to test drive it but when? After another quick call by the mechanics to Darren he offered to stop a bit later on Monday so I could do my appointments and travel over from Sheffield. We arrived Darren gave us the keys and off we drove on our test drive. No pressure, no insistence of being in the car with me just a comment when we got back of "you'd drive differently with me in the car and without me you get a proper feel for it". So deposit paid now when to collect before the MOT ran out on my old car and the Easter bank holidays. Darren to the rescue again, he offered to hang back a little bit on Thursday to allow us time to get there and sort the paperwork before they closed for the bank holidays. Throughout it all Darren has been a superstar he's talked me through each and every step even offering to help with any online forms if I didn't get it. He even sorted out the making up and delivery of my new personalized plates. Some dealers I've visited just make you feel uneasy Darren and Concept-r are the exact opposite, I've already recommended them to several friends and acquaintances.

Getting on great with the Ford Ecosport from Concept-R. I’d been looking for one online and saw this one at a good price and they had good reviews so went down to have a look. They are lovely people, Darren who dealt with me on the day is a really nice person, got back in touch when he said he would and even came in on his day off to see me! I’ve already recommended them to family and friends.

5/5

It was quite relaxed when buying the BMW from Concept-R, there was no pressure and it was really good actually. My finance broker actually recommended me to Concept R, there were no pictures of the car but that's the sort of car that we wanted so we just wen for it hoping it went well, luckily everything was spot on! Darren throughout was fantastic!

It was fantastic buying my Transit from Concept R, they have been brilliant to be fair. Couldn't of been more helpful with us, every question was answered.. You can tell they are a small company and they are honest and wanted to go a good job. I'd definitely use them again and if I could I'd give them 6!

I was on Auto Trader looking for a Range Rover Sport, I saw about four or five that met the specification and everything, then I read the reviews for Concept-R and everyone seemed to be really positive about them, and that was our experience when we went across there, Darren was great, we agreed to buy the vehicle and pick it up a few weeks later, He stayed in touch, kept us up to date and had the Mot done for us even though it didn’t need doing yet! I’d definitely recommend them.

All very helpful and nothing was to much trouble.

Everything is absolutely fine with the Antara

After being in the UK for 20 years and buying vehicles, I have never dealt with someone as nice and helpful as Darren, I'm quite picky and due to my own job I know how to deal with customers and he did it right. He responded very well to phone calls and email, answering all my questions. The Van I bought is a Transit and everything is going right and all ok. I'd give the whole experience a five stars and one big one for Darren!