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We always have the service and MOT carried out on our Mercedes cars . Aneesa Moghal deals with everything for us and she is extremely efficient, attentive and helpful. She keeps us notified and up to date on everything to do with the service etc.
Wow where to start, awful place with lots of sales people of a curtain appearance wearing cheap ill fitting suits stinking of overbearing cheap aftershave. Wouldn't return, trust me avoid this place !
Visited the West London show room on Saturday looking for a new EV. It is my first electric car and it was a fact finding mission. Met the sales person Sophia Kotzamanis she was very helpful, knew what she was talking about and gave great advice not pushy in anyway.
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Time wasting it’s been more then 72hrs my car been hand in for diagnose still They haven’t test drive it Fx69KXP it’s the worst experience more then 72hr only for diagnose ! Joke
Just Not good service, definitely will say Richard from Mercedes showroom Brentford from greeting and service was great service. Thank you
I came in to look at the electric cars available. I was spotted by the lovely Marjan who showed me the EQA, EQB and EQC and was really helpful. Great customer service.
My experience it’s was so good because I meet Tony Ngoc he is the best dealer,doing a good job and help me with everything. Thanks
I got a car through Kristian and he gave us great and exceptional service. Checks and updates were done on time and car delivered in great condition to Bournemouth. Thank you I highly recommend.
Staff are extremely rude no hello how can we help,they are just giggling and swinging on their chairs go next door to audi
Appalling customer service. Booked a test drive with dushain at 3pm and was asked to take a seat to wait for him. After 20 minutes of waiting around noone came over to explain he was running late or to apologise. I had to go and ask the guy on reception what was going on, to which he replied that Dushain would be here 'any minute now'.. 10 mins later I was still sat there waiting. After 40 minutes of waiting I had enough and walked out. I didn't receive a phone call from anyone at the brentford branch to apologise for the bad experience or to offer their apologies. Zero customer service, go elsewhere.
Mercedes Benz in Brentford are a specialised Mercedes Benz dealership offering a variety of sales services from new and approved used cars and vans to fleet and business sales. This Middlesex based Mercedes Benz dealership offers a tailored servicing and repair facilities are also available on site. Finance, part exchange and insurance options can be arranged at this dealership.
Car Dealer Reviews would love to hear from any previous customers of this Maercedes Benz dealership in Brentford, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Mercedes-Benz Brentford
Great West Road
Brentford
Greater London
TW8 9AH
020 8560 2151
https://www.mercedes-benzretailgroup.co.uk/mercedes-benz-cars/contact-us/brentford/
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