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Bought great car from MK Automobiles and had problem with the slave cylinder and a relative critically ill in hospital. Garage took my car in for repair, lent me a another car on their insurance and repaired car free of charge.Excellent service from all the company's amazing staff and especially the mechanics. Thank you for your help in my time of need. Mr S.Haigh
If you are looking to change your car, i can recommend MK Automobiles.Every body was so helpful and could not do any more to help you. Lovely guys.A big Thanks to Arshad. Tom Howson
I purchased an Audi A3 for my daughter frm MK Automobiles and received amazing customer service from all staff. The salesman was polite and informative. We received a free MOT for life with car. The car had a full 40 point check before we collected it and the service team seem very competant. Overall very pleased with car and customer service. Would not hesitate in recommending this garage.
I bought a Vauxhall insignia elite from km automobiles very polite and honest staff would definitely buy again from them
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I purchased a car in August 2018 from MK Automobiles. I had the car for 1 week and the coolant light came on. I topped up the coolant and kept on loosing coolant. I took the car back and they could find no leak and was given the car back. After 2 weeks the car kept loosing coolant and I took the car back a second time. This time they said it was leaking from a seal and would order the part. After 1 week had gone no call from dealer. I phoned and was told part arrived but was damaged so would re order part and would ring when it arrived, again, 1 week had gone and no phone call. I phoned and was told they would ring back to bring car in for repair. Still no phone call. I have no had to pay for a garage to repair my car. The sales team are excellent, but after sales terrible. I would not buy from there again.
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Very bad service at MK Automobiles. Been given keys and left with car. After two days engine lights orange and red come up with two issues. I rang them to find solutions But they just Promise me that they will call back and never did.they offered me to bring the car (103 miles one way) and leave for them to fix but dont know how long it will take and not even want to pay for expenses.plus don’t do courtesy car. Not worth it to buy a think from them
Bought a used car and full service for a year. Had a problem after 3 drives, no support whatsoever, intimidating and useless. I'd suggest to really consider dealing with them. I can understand the good reviews if the car doesn't have a problem and you don't really need 'support' and 'service', but it's when problems arise that you can really see if a company is good or not. And MK automobiles rochdale is not.
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Paul in response to Terrible customer service
Just read your review. Was your problem with aftersales. I bought a car and having big problems with aftersales. Car has a problem, and they not interested in fixing it.
for a used car dealer the vehicles are prepared to a very respectable standard. Free MOT fee for life, discount on future services. They want you back here not just here for your money, family run business with a great reputation, if you look all various reviews online and with my experience 10 out of 10
went to collect car after giving them a weeks notice,got to ahow room was told to hang on must take a call,er hello am a customer sat in front of you!!!,was told Car was ready,er no,no valet mouldy seats,smelly inside,i pointed out the seat was broken,told thats how it is,oh then was given £20 to valet it myself,oh not a happy bunny at all,got the car home had issues with searing, suspension,seat,got phone call saying would sort it,they would ring back with a booking in date last Monday,guess what,no phone call.
Reviewer has confirmed their email address
Sales Maanger from MK Automobiles Ltd in response to poor service
Hi, please always mention the correct sequence of events prior to leaving reviews which are false. 1) you purchased the vehicle and cancelled 3 times. we had it on and of sale for a month. 2) you advised the sales man prior to even picking the vehicle up that you will be disappointed with the the vehicle. 3) upon arrival the sales man was on the phone prior to you speaking with him and you were welcomed and offered refreshments. 4) As we use a third party Valeting company we admit there was some areas missed. Due to the lack of time you had the £20 was offered as a gesture of goodwill. 5) The Seat is not broken and fully operational, however there is a small crack on the plastic, ( Please note you were advised that you are purchasing a used vehicle in circa of 8 years old so you will find things on it. 6) In regards to your safety related issues your claim of some teething issues which have been addressed by our service department and you speaking on the phone. As you know your vehicle is in the process of being booked in.
When I bought the car, like everyone I like to get a good deal. Last time I bought the car I got a full tank of fuel. They were unwilling to do this the second time round so instead I asked for a service, oil change etc. It was never done. Also car now has an oil leak when I bought there warranty for 2 years. However does not cover this repair. Never using these idiots again. Waste of time and money.
Sales Manager from MK Automobiles Ltd in response to Poor service
Dear Customer please note no vehicles are released without a safety inspection. Kindly call us so we can address you suspected oil leak. carrying out or not carrying out a service on a vehicle is completely discussed with the customer prior to purchase. We do look forward to speaking with you soon.
MK Automobiles Ltd is an Independent dealership that is based in Rochdale. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
MK Automobiles Ltd
MK Business Park Crawford Street
Rochdale
Greater Manchester
OL16 5RS
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