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There are very good reviews, but I would not recommend this dealer. Yes they sure good until something goes wrong with your car. I bought my daughter a car from Nathaniel and took out an extended warranty, unfortunately my daughter broke down and had to have the car repaired straight away, but because she didn't take her car back to Nathaniels they won't pay for the repair. Where did she break down MIDDLESEX apparently just up the road according to Nathaniels. They didn't even respond to my first email, it was only after putting in a second complaint I had a response from Mr Jobsworth the general manager who proved there is no customer service at Nathaniel Cars, in fact the three people I have dealt with are all jobsworths. I asked to speak with either Mr Griffiths but what a hope, no doubt hiding behind there desks. There is no give or take these are the rules and they must be obeyed. So if you do take out an extended warranty with these jobsworths you better hope you break down in Bridgend, and do not have the audacity to break down anywhere else. I too have bought several cars from this company but loyalty means nothing, but I certainly won't be buying from them again, they are heartless. ***UPDATE TO MY REVIEW*** Well I wonder why I haven't received the bog standard reply from Wayne Griffiths, I wonder if it's because I spoke the truth and he knows it. There is no aftersales service from this dealer, yes they are very nice " smarmy " when trying to sell you a car, but once you have paid your money being nice disappears just like any aftersales service. When there is no contact from Nathaniels I find it very heartening to know they agree with everything I have said, so take heed buyers Nathaniel Cars agree with all I have said, simple message Go Elsewhere.
Reviewer has confirmed their email address
David Smith in response to NOT a good company to deal with.
Further to my review, I have had no response from Nathaniel Cars, and now know I will not receive any, the general manager and senior sales executive are not fit to run a bath. If you are foolish enough to buy a car from Nathaniels DO NOT waste anymore of your money on an extended warranty, it is not worth the paper it is written on, they will not honour their own extended warranty. The breakdown in my daughter's car was an emergency, it had to be fixed straight away, Nathaniel Cars didn't want to know. Nobody could have phoned Nathaniel Cars as they have stated for the very simple reason by the time the problem was found Nathaniel Cars were closed, they don't want to know about that either. In the Bridgend area you will not find a bigger bunch of heartless morons. DO NOT buy from Nathaniel Cars.
David Smith in response to NOT a good company to deal with.
Update to my review 12/01/2018. Since Moron Car Sales have not responded, I am very pleased to say I persuaded a friend not to buy a car from Nathaniels. They just lost £17.500 in a sale of a Jaguar to to their bad service, and I will spend about the same when I change soon. Minimum £34000 in lost sales due to not showing any goodwill gesture or thanks for being a loyal customer, how much are we talking about? £45/50. They would rather lose sales than offer any kind of after sales service, unbelievable.
I bought a Volkswagen Touran from here in January. I have had no issues with it and I am really happy with it. It was clean and in great condition and up to now I have had no issues with the car at all. I would definitely recommend this dealership to anyone.
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Wayne Griffiths from Nathaniel Car Sales Ltd in response to perfect experience
I'm glad you had a great experience with Nathaniel Car Sales Ltd. Thank you for taking the time to let others know about your experience. Don't hesitate to let us know how we can help you in the future.
Absolutely Perfect. I bought a Mitsubishi from there a few months ago and up to now I have had no issues at all. they were really helpful and friendly and I will go back there for all my services. Highly recommend.
Reviewer has confirmed their email address
Wayne Griffiths from Nathaniel Car Sales Ltd in response to really good service
I'm glad you had a great experience with Nathaniel Car Sales Ltd. Thank you for taking the time to let others know about your experience. Don't hesitate to let us know how we can help you in the future.
Hi guys Would like to thank Craig for looking after us last week, we are over the moon with our bmw and would recommend nathaniel for great deals and after service, bought my last two cars off nathaniel and will always use them again. Thanks guys great doing business once again
Wayne Griffiths from Nathaniel Car Sales Ltd in response to Rick jenkins
I'm glad you had a great experience with Nathaniel Car Sales Ltd. Thank you for taking the time to let others know about your experience. Don't hesitate to let us know how we can help you in the future.
I've dealt with Nathaniel Car Sales before, this is the 4th car I've had off them and they're always great. The salesman on the day was Craig, I made it easy for them because I knew what I wanted which on this occasion was a BMW. They've got a big range of cars I would recommend going down and taking a look.
Reviewer has confirmed their email address
Wayne Griffiths from Nathaniel Car Sales Ltd in response to BMW from Nathaniel Car Sales
I'm glad you had a great experience with Nathaniel Car Sales Ltd. Thank you for taking the time to let others know about your experience. Don't hesitate to let us know how we can help you in the future.
I would recommend Nathaniel Car Sales in Bridgend for the way they sold the car because during this part of the purchase they were absolutely brilliant..... but they were not perfect overall due to the after care being poor
Reviewer has confirmed their email address
Wayne Griffiths from Nathaniel Car Sales Ltd in response to GX4
I'm glad you had a good experience with Nathaniel Car Sales Ltd. Thank you for taking the time to let others know about your experience. I apologize that our aftercare did not meet your expectations. Don't hesitate to let us know how we can help you in the future.
Nathaniel Car Sales Ltd is an Independent dealership that is based in Bridgend. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 10 | |
Very Good | 2 | |
Average | 0 | |
Poor | 1 | |
Terrible | 3 |
Nathaniel Car Sales Ltd
David Street
Bridgend
Bridgend County Borough
CF31 3SA
Mon | 09:00 - 19:00 |
Tue | 09:00 - 19:00 |
Wed | 09:00 - 19:00 |
Thu | 09:00 - 19:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 18:00 |
Sun | 09:00 - 18:00 |
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