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22 reviews from our car dealer reviews community
Leave a review for NK Motors Ltd
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22 reviews from our car dealer reviews community

Leave a review for NK Motors Ltd
Leave a review
"Exemplary service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thankyou Auran on selling me my 4th Piccanto. You always give me an excellent deal. Excellent staff, greet by name, attentive to detail plus excellent coffee and good service. It is a pleasurable experience coming to Kia Derby. I am enjoying my new car immensel.I can highly reccomend Kia Derby. In particular Auran s professionalism and excellent salesmanship.

"Great car and Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First class service from the sales team, Auran Sharma kept me up to date throughout the purchase of our new car. Also a word about KIM on handover, she was efficient, knowledgeable and a really nice person to be with, it couldn't have gone smoother. So overall, Excellent service, great dealership and would highly recommend to anyone looking to purchase a vehicle either new or used in the future. You won't be disappointed.

"NK MOTORS DERBY - AURAN DELIVERS AGAIN!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Auran Sharma has now processed my 8th vehicle from NK MOTORS, DERBY. My previous car was written off in an accident and Auran went beyond what a customer could normally expect from the dealership. The vehicle I wanted was not immediately available so he not only ensured that process was actioned as quickly as possible, but also sourced a courtesy car over the Christmas and New Year period. The level of customer service was, as always, professional and, from my previous KIA purchases, the back up support regards handover {Kim}, service, MOT and warranty troubleshooting issues remains at that initial customer/dealership level of experience. Cheers Auran

"Good service "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had info recently come through of showroom sale as a result of wife buying a Rio a few years back. Visited and service/rapport with Ali led to me buying a Sportage. All staff were nice and pleasant. Although issue with Sat nav system, as I am a dinosaur, Ali was more than helpful in explaining how it and playing music through mobile is used!

"All Good!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Selecting the model, payment, legalities, getting on the road - all dealt with very expertly by Auran and Kim. Both used their people skills and technical expertise to make the process really pleasant. They have the confidence that comes from representing a great Dealership with fabulous products.

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"Purchased a BMW x5 for nearly 40k"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Has a few issues and the aftercare was terrible. They take your money but drop you like a stone afterwards! Listed with FSH but had a part service history which was not made clear to me at all. Avoid

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"New car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From 2019 to this day, we have been loyal customers of NK Motors Debry. The reason we chose this particular salon was based on the recommendation of many good friends. Our first purchase of a brand new car was in 2019. As we live in Basildon, Essex, our main communication is by phone. Many thanks to Auran for his patience and attention, as my husband and I always have different requirements for a car. Auran is always very responsive and always finds a way to make both my husband and I happy. Yesterday we received our new car (3rd in a row), which was completely ordered over the phone, thanks to Auran's patience and good communication. The car is exactly according to my requirements. I love it! Thank you very much, NK Motors Derby, and a very special thank you to Auran! Expect us again!

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"Old School Car Sales"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unpleasant experience with these guys, on the plus side responsive. That’s where it ends. Found a car to match and as an easy customer (no test drive just buy) I asked a few questions for clarity. Those were answered largely. On the negatives 1I was 250 miles from the dealer and I could not offer any solution to buy the car and ship to me (paying for or not). Answer - we won’t do that even though a 10 hour round trip to say hi. A zoom call? A phone call? Dark ages. 2 let me ask my manager technique. Always using the buffer of the supposed manager who says no.but no logic or reasons provided. Asking t speak with them denied. It’s like a 1980’s car lot play. 3. Once ready to buy and deal agreed. Finance approved etc. oh there are £2000 of extras I forgot to mention. Some not optional like an admin fee or fuel or tax. If they are not optional put them in the price. Like a timeshare sales situation. 4. Having navigated those asked for a deal, on a coupe Of the “extras’ and agreed , finance, off overnight to ask my manager technique again? Be back to you in the morning. 5 message in the morning. We sold the car. Would you like an alternative. At this point had rearranged my diary to make a 10 hour trip for a 10 minute handshake and coffee and nice to meet you. A pointless trip. Felt unclean at the end of it. Telling everyone you have great service and leaving them feeling dirty and disposed. Horrible experience.

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Auran looked after my husband very well to purchase his 8th car from NK motors Derby/Chilwell. Everything was done perfectly. Thanks to all involved 🙏

"A friendly professional team…."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Kia Niro from Auran and the team at NK Motors Derby and couldn’t be more pleased. As usual the whole process ran smoothly, nothing is too much trouble and there are never any issues. The really nice part is that I can pick up the phone anytime and speak directly to Auran or one of the team and that they know both me and my vehicle. Can’t fault the whole experience from beginning to end or Kia vehicles hence just purchased my 3rd from them! 😊

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Dealership Information

NK Motors Ltd is an Franchise dealership that is based in Derby. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
22 reviews4.6 out of 5 stars — Rated Excellent
Excellent
20
Very Good
0
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    NK Motors Ltd
    2 Orient Way
    Derby
    Derby
    DE24 8BY

    Get in touch

    01332 205975
    http://www.nkmotors.com

    Opening times

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    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About NK Motors Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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