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pleasure to deal with from start to finish would recommend 100 per cent
Mercedes ML350 Grand, bought the car 4 weeks ago , haven't had time to review because of a few issues with the car. Firstly the sales guys are excellent and friendly , did have some issues with the audio system fitted which getting resolved was like a game of chess between me and a certain sales person (wont mention his name but he knows!!!) Anyhow moving on the car was presented excellent and been a joy to own, my wife is very happy and it tows the horse trailer perfectly. They sell used cars and as always with used cars some issues might be found after you've taken ownership , it cant be helped its part of buying a used car. Have to give a special thank you to the After Sales team, Frankie and Adam and the rest, any problems I've had have been resolved very quickly and never been any problems with getting them fixed. All used cars can and will give you problems, its how the garage respond to these problems that impressed me. Yes they do sell good cars and yes I will definitely use them again . Thanks guys . PS, you never took my picture !!!!
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I cannot recommend North West Autos enough, absolutely fantastic service. From the minute we walked in, we where welcomed, they didn't pester us to buy, they let us know they where there if we needed anything. They answered any questions we had and couldn't help enough. Over the moon with the service & my lovely new car 😊
Reviewer has confirmed their email address
Lovely people, do what they say on the tin. These people are happy to help with anything. Good business with everything all in house!
Very friendly, helpful customer service! Did not feel rushed when viewing the car.
I went to buy a vehicle from North west autos and was pleasantly surprised at how nice all the staff were when having a look around this morning, very welcoming and helpful if needed. I found the vehicle that I liked after seeing it online. They have a huge amount of vehicle stock there something for everyone. I went to the sales office to speak with a lovely fella Who could not believe I had chosen this vehicle. Completely out of the blue I had decided to come in this morning to have a look at the vehicle as there was someone coming later in the morning to view and possibly buy the same one. They had literally messaged five minutes before I arrived to say they were going to come and have a look. But as I was already there and wanted the car there and then the salesman rang the other customer and notified them straight away that the car had been sold already. I feel very lucky to be dealing with a car sales company that actually cares about the customers and getting the best for them. Customer service 10 out of 10 without a doubt. This is a family run business Not a big corporation dealership so you get that personal touch when dealing with them. If you need a vehicle I would not hesitate to go and have a look here first before you try anywhere else!
Reviewer has confirmed their email address
Great service with very helpful staff and would certainly recommend to other people altogether a good experience.
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Absolutely made up! I came to pick up my BMW X1 today and the guy who helped me was called bash he couldn’t have been more helpful such a lovely guy, he even sorted my tax for me which he didn’t have to do! Not had any issues with this dealership would definitely use them again. Highly recommended!
I have had excellent service from being to end from Bash selling me my new car and would 100% recommend him and the garage to anyone.
Reviewer has confirmed their email address
Having seen a car I really liked the look of on auto trader I rang the company to ask if the car was still available. I was greeted very pleasantly and invited down to view the vehicle in question. When I arrived I was approached promptly by a very friendly and knowledgeable sales advisor who pointed me in the right direction and handed me the keys to go and have a good look at the car. I really appreciated the fact that he just left me to it rather than watching over my shoulder and making me feel uncomfortable. I then sat down with the sales advisor and I was that impressed with the car that I didn't even try to haggle with him on price. I'm made up with my purchase. Cannot fault anything about the service provided and I will definitely be back to use the company again in the future.
Reviewer has confirmed their email address
We pride ourselves as one of the leading used car dealers in the North West. We believe the service provided to customers is crucial to any business success. As a supplier we want to create a loyal customer base and give them the best we can offer.
We sell up to 200 used cars per month, each with a Warranty (Except Trade and certain Promotional Vehicles), Long MOT, oil service, timing belt changes can be done at a discounted Trade Price (where applicable), all of this giving customers excellent peace of mind.
Our mission statement is to give you Great Service, as you can see it doesn't just stop once you've bought your car. As a consumer the most important element of purchasing any product is the after sales care. This is what makes us stand out from other used car dealers.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
| Excellent | 431 | |
| Very Good | 16 | |
| Average | 2 | |
| Poor | 6 | |
| Terrible | 24 |
North West Autos Blackburn
24 -26 Canterbury Street
Blackburn
Blackburn with Darwen
BB2 2HP
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 18:00 |
| Sun | 11:00 - 16:00 |
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