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Brilliant experience from start to finish. Patrice particularly helpful. Picked up car today and it's all perfect.
First time buying a car and the process was excellent, Patrice and Cam were friendly and helpful not only did they made the experience easy but made us laugh! The car was great! We were able to check it out, and when we were ready they brought it up for us! Definitely recommend to anyone looking for a car!
Great and efficient service, five stars all round
Reviewer has confirmed their email address
Bought a Vauxhall Astra off these lovely guys can not fault them they where very welcoming friendly and helpful family run business I have bought to cars of them in the past and they have been flawless very low mileage and very fair price would defo recommend u take a look at there showroom 10/10
Reviewer has confirmed their email address
Very personable and professional. Brilliant service
DO NOT BUY FROM THEM! Purchased a citroen DS5 from them back in July 2023. Have had nothing but issues with it since. Within weeks of picking the car up, the dash lit up like a Christmas tree. ESP fault, parking brake fault, ABS fault, repair immediately. Took it back to them to get it fixed under warranty and it took them 2 weeks to sort it, when they said it was apparently just a faulty sensor! I lost over a weeks wages from work, due to not being able to get there. The faults came back on within weeks of them 'fixing' it. It has a coolant leak, knocking at the front drivers' side aswell. I've had a garage check it over and been told £2000 to fix it due to the timing belt needing replacing, the water pump is faulty and the arm bushing on the drivers side. Having had the car for 5 months and I still owe nearly £7000 on finance for it. WOULD NOT RECOMMEND THIS PLACE TO ANYONE, EVER!
Reviewer has confirmed their email address
REECE ADAM from North West Autos Blackburn in response to Appalling dealership
Good morning, We are sorry to hear of your issues, please contact Paige at our After Sales team and she will be more than happy top look in to your query.
After travelling a fair way was worth the drive with the amazing customer service we received very happy with the vehicle thankyou
We pride ourselves as one of the leading used car dealers in the North West. We believe the service provided to customers is crucial to any business success. As a supplier we want to create a loyal customer base and give them the best we can offer.
We sell up to 200 used cars per month, each with a Warranty (Except Trade and certain Promotional Vehicles), Long MOT, oil service, timing belt changes can be done at a discounted Trade Price (where applicable), all of this giving customers excellent peace of mind.
Our mission statement is to give you Great Service, as you can see it doesn't just stop once you've bought your car. As a consumer the most important element of purchasing any product is the after sales care. This is what makes us stand out from other used car dealers.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
| Excellent | 431 | |
| Very Good | 16 | |
| Average | 2 | |
| Poor | 6 | |
| Terrible | 24 |
North West Autos Blackburn
24 -26 Canterbury Street
Blackburn
Blackburn with Darwen
BB2 2HP
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 18:00 |
| Sun | 11:00 - 16:00 |
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