Brought a ford ranger from lan at Online Cars Direct about 6 months and I have to say it the best service I’ve ever had from a car dealer!!!!!!! I’ve brought a lot of cars over the years and from the start lan was very welcoming and professional pressure free sale he leaves you to look over the vehicle for as long as you want and answers any questions to the best of his knowledge. After buying my ranger I had a couple of issues (let’s face it your buying a second hand car your going to get them) within the warranty period, lan was there straight away he had the car back off me and within a couple of days everything was sorting TOP MAN giving a TOP SERVICE thank you lan I’ll be coming back again !!!!!

Just bought a navara from Online Cars Direct and the whole experience was faultless.....everything sorted in a matter of minutes,no pressure at all from Ian to buy just let’s you look around until you decide what to do....the first thing he did when I arrived was offer me a coffee! Top marks and definitely buy again from here.

I've recently purchased a truck with Ian and Jason and I am very happy with it and the service they provided. From start to finish everything was professionally done and at no point did I feel pressured to buy. They check the vehicles meticulously and Jason was very knowledgeable on any questions I asked regarding the condition of the vehicle. I would definitely recommend them to anyone who is interested in buying a second hand pickup as the service was 5 star.

I bought a car from Ian and Jason in November. The service and received was second to none. Nothing was too much trouble for them Both and I was made very welcome and put at ease. The truck price was good, and it drives superbly. Definitely recommend them.

Friendly professional service,good quality selection. Of cars happy with my purchase,have not given 5 stars for issues resolved as I have not had to use them but happy to know they said they would help with any issues if they arose, Nice to know we have trustworthy local dealer.

I recently purchased a vehicle from these guys and from the start to me pulling off of the drive was a fantastic experience. There was absolutely no pressure to buy was given all the time in the world to inspect the car. Paperwork was extremely simple. Would 110% reccomend these guys to anybody looking for a genuine honest salesperson.

Disappointed. I was reassured by the positive comments on here, on closer inspection, the reviews are all left by people with a single review, for this business. VERY Fishy! Anyway, to my experience, just over a year ago I bought a car for just over £8,000 however, after handing over this large sum of money, I then had to spend an additional £520 myself to get it right, it was then ok for the next few months but has now got an oil leek, an MOT failure on numerous items and a dreadful noise from the turbo, sigh. They did pay for a couple of major issues to be fixed but the remaining £500 I had to spend to get it right, I was told it was and I quote “it’s a second hand car, what do you expect?” Well, in all honesty, I expect that paying a premium at a forecourt it would have been ready to use and drive for a few months before having to take it to be repaired! Most forecourts give the vehicle a multi point check and perform a service. This one doesn’t, in my case at least. Much More friendly and accommodating before the sale, disinterested after you’ve handed over money. They did repair some of the issues eventually, which is why I didn’t give them a well deserved single star rating, but be aware, Important! If you don’t live local to Kidderminster you may want to think twice about buying from here because if anything goes wrong you’re expected to travel to them and leave your car with them for a couple of days while they fix it. VERY inconvenient if you live 40 odd miles away like I do. On the whole I’ve been left disappointed, and feeling deceived, as the guy was nice... at first. If you see a car you want, don’t make the same mistakes I did. Check ALL electrics, make sure the CD player and radio works, check under side of the vehicle and take it for a good test drive and listen out for noises, Don’t just take his word for it that everything is perfect, because, it almost certainly won’t be. If you know very little about cars like me, and you trust this dealer then be prepared to be taken for a ride if you don’t perform a thorough check! Forecourt prices, yes, forecourt service, definitely not.

Please see my previous reviews. As I said I would I have now used Ian for the 3rd time. Just can't fault the service,honesty and professionalism. This time used them to sell a third vehicle I owned.