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I contacted Paul Whatley about a Fiat 500l MPW that I was interested in. Paul was very knowledgeable and helpful about the car and he advised that if I wanted to reserve the car, I could put down a refundable holding fee - which I did as I did not want to miss out on the car, as I had already missed out on one of Paul's Fiat 500l MPWs. Paul's communication and keeping me updated was excellent. I went to see the car and had a test drive on Friday and picked the car up on Saturday. When I collected my car Paul and his son were extremely helpful, professional and friendly. My car was in excellent condition, it had been valeted, all the necessary work (timing chain and oil pump) for a car of it's age had been completed, so I do not have the worry or expense of getting this done. Dealing with Paul and his son has been an easy and pleasurable experience and I would not hesitate to buy from them again in the future
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honestly couldn’t ask for better,so helpful,good communication,helped me with my first ever car! Can’t thank them enough!
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Paul Whatley cars So I bought my car from Paul and his son. Both were absolutely amazing from the start, even the first phone call, couldn’t have been any nicer. Spoke me through all the ins and outs of the car and what it was like, told me everything I needed to know to help with the decision. So I decided to go and view the car even though it was in Stourbridge near birmingham and I’m based up in Glasgow. Got to the garage and and was greeted by both Paul and his son with a very warm welcome, we had a little chat and e seemed a very genuine man, which made me feel a lot better about it all. after a look round the beautiful car and making my mind up this is the one I wanted, his son Simon I believe even took me down to the post office and helped me all the way through with the new keeper slip and gettin the car taxed so I could drive away with no problems. Had one slight issue with my rear differential which sent me into massive panic, so I phoned Paul as the car was under warranty, he could not have been any better with dealing with the situation and handling the repair for me, my car is now fixed and back on the road less than 4 days later!! Absolutely great customer service while purchasing the car and the best after sale service I have ever experienced buying anything at all. just wanted to say a a massive thank you to Paul and his son for bein so accommodating through the whole situation ☺️🙏
It was a delight buy a car from Paul whatley cars! The service was wonderful. The turn over from buying and collecting the car was extremely quick and simply. It was my first time purchasing a car which I was very nervous about but i was given a test drive, he spoke about the car and showed me how it all work. Would recommend to anyone, especially if your a first time buyer!
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The best used car experience we’ve ever had. We recently purchased an Alfa Romeo Giulietta from Paul, who made the whole buying experience a breeze. Paul was extremely knowledgeable about the car, answered all our queries, test drove with us explaining all the features as we drove, and gave us a 3-month warranty for peace of mind…I cannot speak more highly of Paul and his showroom of Alfa’s. Highly recommend. Perfect for first time car buyers like myself.
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Fiesta 1.4 TDCI Titanium Diesel. Mainly bought private in the past. Found this Fiesta by accident. Being not too far, chose to view with no real intention to purchase. I'm very sceptical of car dealers ! Met Paul who I found to be genuine with no pressure sales pitch. 2 mths later, developed coolant leak. This was resolved promptly under warranty with no fuss at all. Would certainly recommend to anyone looking for a pleasant first class car purchase.
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Few days ago purchased an Alfa Giulietta from Paul Whatley , amazing car , excelent price , very helpful and honest guy . The little Alfa is brilliant , the whole process only took a few minutes and i was off with the car . Had to deal with a few dealerships and trust me , u won't find a better one than Paul Whatley's . Would 100% recommend , amazing cars , good prices , excellent customer service
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I’ve recently purchased a beautifully kept & maintained vehicle from Paul Whatley. Excellent customer service, good price, very pleased. Many Thanks 😊
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Paul was excellent from start to finish. Genuine chap who was honest and wasn't pushy. The Guilietta looks phenomenal and i'm very happy with it so far. Would buy from Paul again if I ever change vehicles. 100% recommend.
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My son was looking to purchase a relatively new BMW on finance via a well known car finance company (who’s service unfortunately failed to match that provided us by Paul Whatley in every department. Paul’s all round attention to detail friendly communication and general “ nothing too much “ attitude given to us by him was the only reason my son didn’t end up going elsewhere to purchase his new car. We drove up from Bristol on a Sunday to pick up the car and although it was Paul’s day off he had no hesitation in agreeing to meet us at his showroom and when we arrived took the time to run through the bits and pieces which I’ve found other dealerships can’t be bothered or don’t know themselves within the car. The BMW was absolutely immaculate inside and out as per the advert and he even had the honesty to point out the one tiny flaw in the car which was a wing mirror that didn’t dip whilst reversing which in all honesty both my son and myself wouldn’t have ever known about 😂 I’d say Paul Whatley Cars is the best car dealership I’ve ever purchased a vehicle from (and I’ve bought plenty over the years)
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Welcome to Paul Whatley Cars in Lye, West Midlands. With over 30 years' experience in used car sales.
We feel we can offer you the car at the right price. As an independent Family business we pride ourselves on the best customer service.
All cars can be viewed inside and come with free HPI reports for your peace of mind.
We are based near Halesowen and Stourbridge in the West Midlands so why not call us on 07725546125 or 01215859970.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Paul Whatley Cars
Lye Valley Industrial Estate Off Bromley Street
Lye
Stourbridge
West Midlands
DY9 8HX
| Mon | 09:00AM - 05:00PM |
| Tue | 09:00AM - 05:00PM |
| Wed | 09:00AM - 05:00PM |
| Thu | 09:00AM - 05:00PM |
| Fri | 09:00AM - 05:00PM |
| Sat | 09:00AM - 05:00PM |
| Sun | 10:00AM - 04:00PM |
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