Lee, November 2019
"faulty disabled vehicle "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a Peugeot expert online from pickering motor company for £6000 had it delivered at the evening and had non stop faults with it 1, clutch failed 2, boot damaged inside 3, one side of the air suspension not working that was the first month the following months turbo failed and the faulty EGR and its only done 56000 miles i did ring and tell them about the excess smoke and told me its normal and did not seem to want to help!!
+0 Found this review helpful
Staff from Pickering Motor Company in response to faulty disabled vehicle
Thank you for your feedback. All our stock is inspected and serviced by an independent mechanic prior to sale to ensure it is of the highest mechanical standard. I am sorry to hear you have had an issue. We sell over fifty vehicles a month and rarely have any issues, however we have measures in place to resolve this. For private customers we give a 12 month Nationwide warranty on all our stock to give you peace of mind and reassurance. If you are within this time limit, please take your vehicle along to your local garage / mechanic and it will be fixed free of charge. All the parts you have mentioned are covered under this policy. Warmest regards, Andrew Pickering (Director)
JOHN R, June 2019
"TOP SERVICE , GREAT VEHICLE !"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Wow we were totally unsure buying a car online without actually viewing it in the flesh first , No need to worry as the Caravelle is just as described , in fact probably better! The delivery service was excellent , Cannot fault , would 100% recommend these guys and would buy again !
+1 Found this review helpful
Aftersales from Pickering Motor Company in response to TOP SERVICE , GREAT VEHICLE !
Thank you for your kind feedback, this is much appreciated. We sell around fifty Wheelchair Accessible Vehicles a month and try our very hardest to get the best of the best Motability vehicles, at unbeatable prices and give an outstanding customer service
Mrs F, April 2019
"Great van dealer"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
More than pleased with our purchase. Does everything we needed plus more. Cant fault!
+5 Found this review helpful
Staff from Pickering Motor Company in response to Great van dealer
Thank you for your kind feedback, this is much appreciated. We sell around fifty Wheelchair Accessible Vehicles a month and try our very hardest to get the best of the best Motability vehicles, at unbeatable prices and give an outstanding customer service along the way too. I wish you many happy years travelling in your new purchase. Warmest Regards Andy Pickering (Director)
Jen, March 2019
"Very knowledgeable "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Me and my husband came across them online. We spoke to them on the phone and were very polite and professional. We even got it delivered.
+5 Found this review helpful
Staff from Pickering Motor Company in response to Very knowledgeable
Thank you for your kind feedback, this is much appreciated. We sell around fifty Wheelchair Accessible Vehicles a month and try our very hardest to get the best of the best Motability vehicles, at unbeatable prices and give an outstanding customer service along the way too. I wish you many happy years travelling in your new purchase. Warmest Regards Andy Pickering (Director)
GP, March 2019
"Easy sale"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All paperwork was completed without any hassle. The car was presented in an excellent condition to drive away. I'd Recommend.
+5 Found this review helpful
Staff from Pickering Motor Company in response to Easy sale
Thank you for your kind feedback, this is much appreciated. We sell around fifty Wheelchair Accessible Vehicles a month and try our very hardest to get the best of the best Motability vehicles, at unbeatable prices and give an outstanding customer service along the way too. I wish you many happy years travelling in your new purchase. Warmest Regards Andy Pickering (Director)
Andy, March 2019
"A good service"
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Didn't mind travelling the distance to view the vehicle because its what we had been looking for quite a while. They provided good service throughout, good price too.
+5 Found this review helpful
Staff from Pickering Motor Company in response to A good service
Thank you for your kind feedback, this is much appreciated. We sell around fifty Wheelchair Accessible Vehicles a month and try our very hardest to get the best of the best Motability vehicles, at unbeatable prices and give an outstanding customer service along the way too. I wish you many happy years travelling in your new purchase. Warmest Regards Andy Pickering (Director)
Mr S, March 2019
"Stress free"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A good stress free experience. Got the car delivered and paper work done in no time! Thanks
+5 Found this review helpful
Staff from Pickering Motor Company in response to Stress free
Thank you for your kind feedback, this is much appreciated. We sell around fifty Wheelchair Accessible Vehicles a month and try our very hardest to get the best of the best Motability vehicles, at unbeatable prices and give an outstanding customer service along the way too. I wish you many happy years travelling in your new purchase. Warmest Regards Andy Pickering (Director)
Jonathan, March 2019
"Just what we needed"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We needed a specific disability vehicle and the one at Pickering fitted us perfectly. Very helpful!
+5 Found this review helpful
Staff from Pickering Motor Company in response to Just what we needed
Thank you for your kind feedback, this is much appreciated. We sell around fifty Wheelchair Accessible Vehicles a month and try our very hardest to get the best of the best Motability vehicles, at unbeatable prices and give an outstanding customer service along the way too. I wish you many happy years travelling in your new purchase. Warmest Regards Andy Pickering (Director)
Mr S, March 2019
"Very good"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I think the service was very good. I found the car online and they also delivered. I recommend.
+5 Found this review helpful
Staff from Pickering Motor Company in response to Very good
Thank you for your kind feedback, this is much appreciated. We sell around fifty Wheelchair Accessible Vehicles a month and try our very hardest to get the best of the best Motability vehicles, at unbeatable prices and give an outstanding customer service along the way too. I wish you many happy years travelling in your new purchase. Warmest Regards Andy Pickering (Director)
Mr-oloughlin, March 2019
"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolutely top service, delivery on exact time and date, car absolutely spotlessly clean and a great after care service. Would and have recommended them to lots of friends 👍
+5 Found this review helpful
Staff from Pickering Motor Company in response to Excellent
Thank you for your kind feedback, this is much appreciated. We sell around fifty Wheelchair Accessible Vehicles a month and try our very hardest to get the best of the best Motability vehicles, at unbeatable prices and give an outstanding customer service along the way too. I wish you many happy years travelling in your new purchase. Warmest Regards Andy Pickering (Director)
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