Roshin J, November 2024
"Second to none "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So pleased with my new car and very impressed with the service I received too... It was Matthew who looked after me, and I have to say, he was superb! I have dealt with many dealerships in my time, and the service from Matthew was second to none! He made the entire transition straight forward, no breathing down my neck or any of that business, just an all-round nice, genuine guy.
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Ponko from Ponko in response to Second to none
Thank you so much for your kind words! We're thrilled to hear you're pleased with your new car and the service you received. It’s great to know Matthew made the experience straightforward and stress-free. We pride ourselves on providing genuine, helpful service, and we’re glad to hear it made such a positive impact on you. If you need anything in the future, don’t hesitate to reach out. Enjoy your new car, and thanks again for choosing Ponko!
Mrs G, November 2024
"Thanks for all your hard work "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Our Fiat has been a brilliant purchase; it's a lovely little car and so reliable. Matthew made us feel welcome from the moment we stepped foot inside the dealership, and he was very patient with all the questions that we had for him. An easy five stars; thanks for all your hard work.
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Ponko from Ponko in response to Thanks for all your hard work
Thank you for your fantastic feedback! We’re so pleased to hear that your Fiat has been a great purchase and that Matthew made your experience enjoyable and informative. We’re glad he could assist with all your questions and ensure you felt comfortable throughout the process. We truly appreciate your 5-star rating, and if you need anything in the future, don’t hesitate to get in touch. Enjoy your new car!
Abbie D, November 2024
"5/5 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased my Mercedes at the beginning of last month from Ponko via Matthew; he even came in on his day off to hand the vehicle over to me. 5-star customer service from Matthew and Ponko. Thank you again.
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Ponko from Ponko in response to 5/5
Thank you for your feedback! We're so glad to hear that Matthew provided you with 5-star service and went the extra mile to ensure you had a smooth handover of your Mercedes. Your satisfaction means a lot to us, and we’re grateful for your kind words. If you need anything in the future, please don’t hesitate to get in touch. Enjoy your Mercedes, and thank you again for choosing Ponko!
Jo O, November 2024
"Happy Peugeot owner "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far, my Peugeot has been fantastic, and I could not be more pleased. Overall, Anthony provided excellent service, was friendly and courteous, and made the entire purchasing process stress-free. I would happily recommend Ponko to family and friends, and I would certainly not rule out using them again in the future.
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Ponko from Ponko in response to Happy Peugeot owner
Thank you for your kind review! We're delighted to hear you're enjoying your Peugeot and that Anthony made your purchasing experience stress-free. It’s always great to know our customers feel well taken care of. We truly appreciate your recommendation and would be happy to assist you or your family and friends in the future!
Eileen C, November 2024
"Professional Dealership "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐
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Ponko from Ponko in response to Professional Dealership
Thank you for your 4-star review!
Abi R, November 2024
"Completely stress free "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Ford Kuga is running flawlessly, and I have no complaints about Haydn's service. Haydn made everything much easier for me by walking me through all of the paperwork to ensure that nothing was overlooked. Thank you for making it a stress-free experience for me.
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Ponko from Ponko in response to Completely stress free
Thank you for your fantastic feedback! We’re thrilled to hear that your Ford Kuga is running perfectly and that Haydn made the process seamless for you. Providing a stress-free experience is always our priority, and it’s great to know that we achieved that. Enjoy your car, and thanks again for choosing Ponko!
Dean E, November 2024
"Best experience. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I brought a car from here in September. I have had no issues at all. I was dealt by an employee called hayden he was so supportive and friendly and went out his way to make sure it was all sorted as quick and thorough as possible.
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Ponko from Ponko in response to Best experience.
Thank you for sharing your experience! We're thrilled to hear that Haydn provided you with excellent service and made the process smooth and efficient. It's great to know that you're enjoying your car without any issues. If you need anything in the future, don't hesitate to reach out. We appreciate your feedback!
Megan R, November 2024
"Smooth transition "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Things went smoothly during the purchase of my Ford Ecosport, and my car is running well. Overall, I'm really impressed with Ponko.
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Ponko from Ponko in response to Smooth transition
Thank you for your feedback! We're delighted to hear that everything went smoothly with the purchase of your Ford Ecosport and that you're enjoying your car. We appreciate your kind words and are glad to have provided you with a great experience. Enjoy your new car!
Graham W, November 2024
"Simple and relaxed "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
While searching for a Nissan Qashqai, I found one in Cambridge that was listed on AutoTrader with Ponko. I made the decision to check them out because they were conveniently only 15 miles from my house. James, the salesperson, was very informative from the moment I arrived. He kept the entire transition simple and relaxed. James answered all of my questions and provided me with all of the necessary information. I am over the moon with my new vehicle, and I urge anyone considering a trip to Ponko to do so.
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Ponko from Ponko in response to Simple and relaxed
Thank you for sharing your experience! We're thrilled to hear that James made your visit to Ponko a smooth and enjoyable one. It's great to know you're happy with your new Nissan Qashqai. We really appreciate your recommendation and look forward to serving you again in the future!
Ian S, November 2024
"So far everything is going well "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Since I bought my Renault Clio from Ponko at the beginning of last month, everything has been going smoothly, and I have not noticed any problems yet. My car was in excellent condition and had been valed to a high standard at the time of handover. All in all, I am really happy with my Renault Clio and Anthony's assistance.
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Ponko from Ponko in response to So far everything is going well
Thank you for your kind words! We're delighted to hear that everything is going well with your Renault Clio and that you're happy with both the car and Anthony's service. It's great to know that the handover was smooth and the vehicle was in excellent condition. We appreciate your feedback and look forward to assisting you again in the future!
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