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936 reviews from our car dealer reviews community
Leave a review for Ponko
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936 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Pleasant buying experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with our new Ford Focus, its the perfect family car, has plenty of extras with it being the Titanium spec and we have taken our first long journey up to Newcastle which it handled really well. It's a nice little family car offering great value for money and lots of space. Haydn was exceptional in the dealership and I have no concerns or complaints at all. Full marks all round.

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+1 Found this review helpful

Ponko from Ponko in response to Pleasant buying experience

Hi Richard, we're delighted to hear that you're really happy with your new Ford Focus and that it's proving to be the perfect family car for you, especially with the Titanium spec and the extra features. It's great to know that it handled your long journey to Newcastle well, offering great value for money. We hope you enjoy your new car for many more miles!

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"Gorgeous! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As someone who has always had VW's for as long as I can remember, SUV's Convertibles, Hot Hatch's and everything in between. Nothing compares to our new Range Rover, it is so easy to drive and looks absolutely gorgeous. Ayman was really helpful and friendly, a true pleasure to deal with. The whole service was very professional and the process was quick, easy yet thorough.

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Ponko from Ponko in response to Gorgeous!

Hi Dorothy, we're thrilled to hear about your positive experience with your new Range Rover and the excellent service provided by Ayman at Ponko. It's fantastic that you're enjoying the ease of driving and the stunning look of your Range Rover. We appreciate your kind words about the professionalism and efficiency of our service. Happy driving!

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"All working very well "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Volkswagen Golf from Ponko dealership and its working well. I am very happy with my car and the service received.

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Ponko from Ponko in response to All working very well

Hi Annelisa, we're thrilled to hear that you're very happy with your Volkswagen Golf and that you had a positive experience with our service. Enjoy your Volkswagen Golf, and safe travels!

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"KIA Sportage"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall, a solid experience with Ponko. Fred was very good! Would recommend and would be happy to return

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Ponko from Ponko in response to KIA Sportage

Hi Fraser, thank you for your review! We're pleased to hear that you had a solid experience with Ponko and that Fred provided you with excellent service. Your recommendation and willingness to return are greatly appreciated. If you ever decide to visit us again or have any questions in the future, we'll be here to assist you. Safe travels, and thank you for choosing Ponko!

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"No Complaints "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cannot fault my experience with Haydn at Ponko, he was very polite gentleman that took allot of pride in his work. I am enjoying driving my new Hyundai.

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Ponko from Ponko in response to No Complaints

Hi David, thank you for your feedback! We're delighted to hear that your experience with Haydn at Ponko was excellent. It's great to know that he took pride in his work and provided you with polite and courteous service. We hope you continue to enjoy driving your new Hyundai!

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"FLAWLESS!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The day we went down to Ponko it was really busy, they had lots of customers in (which is great to see), but Haydns professionalism and calm demeanour under pressure was incredible and instantly put us at ease. Not only was he so professional, he was also incredibly knowledgeable enabling us to fully know the car we was purchasing before agreeing, there wasn't a question Haydn didn't know the answer too, fantastic product knowledge! Haydn made the process of us buying our new car FLAWLESS.

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Ponko from Ponko in response to FLAWLESS!

Hi Mark, we're thrilled to hear about your positive buying experience! It's great to know that even during a busy day, Haydn's professionalism and calm demeanour shone through, making you feel at ease. His impressive product knowledge and ability to answer all your questions certainly make a significant difference in the car-buying process. We're pleased that he made your experience flawless, and we appreciate your kind words. We hope you enjoy your new car!

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"Very Professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new BMW Z4 is simply lovely, really enjoying driving it. Haydn the salesman at Ponko was very good, and the delivery driver dropping off the car was the cherry on top. Both were amazing and a real credit to Ponko.

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Ponko from Ponko in response to Very Professional

Hi Peter, thank you for sharing your experience with us! We're delighted to hear that your new BMW Z4 has been a source of joy and that you're enjoying driving it. Haydn and our delivery driver are both outstanding members of our team, and we're glad to hear they provided you with amazing service. We greatly appreciate your kind words, and we hope you continue to have a wonderful time with your new car!

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"Great aftercare service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spoke to about three of the salesmen down at Ponko and I have to say they were very friendly and highly informative. Once I had left the dealership I had a issue with the car, but I took it straight back and they were more than happy to get it looked at and sorted quickly – which massively put me at ease. Loving my new Qashqai and would recommend Ponko for the customer service, cars the sell and aftercare support.

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Ponko from Ponko in response to Great aftercare service

Hi David, we greatly appreciate your feedback and recommendation! It's wonderful to hear that our salesmen were not only friendly but also highly informative, making your car buying experience a positive one. We understand that issues can arise, but we're pleased to hear that our team was quick to address and resolve the problem, putting you at ease. We hope you enjoy your new Qashqai!

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"Car buying made EASY! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

James was fantastic, made the process so easy and straightforward – the service was 5*!

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Ponko from Ponko in response to Car buying made EASY!

Hi William, we're thrilled to hear that James provided you with a fantastic experience at Ponko! Making the car-buying process easy and straightforward is our goal, and we're delighted to know that he delivered 5-star service. Enjoy your new car!

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"Gadgets Galore!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would rate Ponko a 4* they were fabulous from the start. I am happy with my New KIA, but due to it being the most gadget filled car I have ever owned I have struggled slightly with it, I have spoken to Ponko and hoping that someone will sit with me and explain all the buttons to me, so I can take full advantage of the gizmos!

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Ponko from Ponko in response to Gadgets Galore!

We're thrilled that you had a fabulous experience with Ponko while purchasing your new KIA! Understanding the array of features in a technologically advanced car can indeed be overwhelming. We're more than happy to arrange a dedicated session to guide you through all the amazing features and buttons, ensuring you can make the most out of your car's impressive gadgets. Just let us know a convenient time for you, and we'll ensure someone is available to provide comprehensive assistance. Thank you for choosing us, and we're here to support you in fully enjoying your new car!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
936 reviews4.7 out of 5 stars — Rated Excellent
Excellent
741
Very Good
178
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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