Amazing customer service from start to finish for the Ford I purchased from Premier Car Supermarket at Derby. The sales representative did not fail to disappoint me, and he took his time to go through the history of the vehicle and the process with me. I was kept in the loop during the week on the progression of everything. I have no qualms at all about the service or my Ford that I bought from this company.
Reviewer has confirmed their email address
Despite being based in Accrington, I found PCS Derby online and decided to make the journey. It was a decision I did not regret. The quality of service from Raj was spot on; he was such a lovely guy, and I was so happy with how helpful he was. My Vauxhall was in mint condition, and it had been valeted to a high standard when I went to collect it which really impressed me and showed that they take great care in the work that they do.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to It was a decision I did not regret
"It was a decision I did not regret " Thank you for your 5 star review and kind words for Raj.
Just bought my Ford recently from Raj. He was an absolute pleasure throughout the whole process. I would definitely recommend anyone going there and purchasing a vehicle, there was no pressure just loads of options. One very happy customer, thanks Peter.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Loads of options
"Loads of options " Pete, thank you for the 5 star review.
I recently purchased a Toyota, and although I haven’t had many opportunities to drive it yet, my initial impressions are fantastic. The car is running smoothly, and I’m pleased with its overall performance. Raj, the salesperson, was a great guy. He patiently answered all my questions and allowed me to test drive the car before making a decision. During the purchase, he presented me with additional products, including an extended warranty. While I didn’t opt for it immediately, I appreciate having the option for added peace of mind down the road. I'm more than satisfied with the service from Raj; he really went the extra mile to help me with everything.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Raj was great
"Raj was great " Just the perfect review, Thank you.
I've been driving my SsangYong for just over a month now, and let me tell you, it is the best car I have owned. The team at PCS in Derby has been nothing but helpful, kind, and very professional. I highly recommend this dealer to anyone in the market for a new vehicle, and I would not hesitate to come back here when I require an upgrade.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Nothing but helpful
"Nothing but helpful " We always give 100%, thank you for the review.
I’ve been cruising around in my Toyota, and so far, it’s been hunky dorey. Admittedly, I haven’t clocked many miles because I’m juggling two other cars as well. But hey, no complaints here! The service from Raj was top notch and I would happily give him and this dealership a solid 5 out of 5
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Hunky dorey
"Hunky dorey " Brilliant, thank you for your review.
As a local resident, the convenience of location was matched only by the fantastic service I received. Raj, you made my car-buying experience not just stress-free but genuinely delightful. Thanks to Raj, I am now the proud owner of a Seat that boasts not only great condition and low mileage but also ticks all the boxes for ULEZ compliance, ensuring I drive with both comfort and conscience. For anyone in search of a vehicle that comes with peace of mind and a smile, look no further than this local treasure.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Certainly ticked all the boxes for me
"Certainly ticked all the boxes for me " Local treasure we like that, thank you for you fantastic review.
I was very pleased with the service from this dealership. The salesperson was a great help while buying the Fiat for my daughter and answered any questions I had thoroughly and clearly. I have no complaints at all about anything they have done for me.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Happy daughter makes a happy dad
"Happy daughter makes a happy dad " Excellent, we wish your daughter many miles of safe motoring.
Living a considerable distance away, we needed additional information about the car. Raj promptly responded to our request and provided detailed information. Raj understood our situation and took the time to address our concerns. His willingness to accommodate our needs made the entire process smooth and stress-free. The Vauxhall that we bought from this company is terrific! From the moment we got behind the wheel, it felt like we were dreaming. The smooth drive, responsive handling, and overall performance left us more than impressed.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Willing to accommodate our needs
"Willing to accommodate our needs " it is great to hear that Raj looked after you very well, especially as you had a long journey to us. Thank you for your review.
As a newly licensed driver, the search for my first car was both exciting and daunting. After extensive research, I found the perfect car through PCS. My father and I decided to give them a call to arrange a viewing and test drive. Upon arrival, we were greeted with professionalism and friendliness. The car was exactly as advertised, clean, and in excellent condition. We were given the opportunity to take the car for a test drive, which was a great experience. The car handled well, and it was easy to see myself driving it on a daily basis. After the test drive, I was convinced that this was the car for me. The purchase process was smooth and straightforward, with PCS staff being transparent and helpful throughout. Now, I am the proud owner of my first car. It’s an incredible feeling to have independence and the ability to go wherever I want, whenever I want. I am extremely happy with my purchase and would highly recommend PCS to any first-time car buyer.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to First time car buyer 🚗
"First time car buyer 🚗" Fantastic, it is good to hear that you first experience of buying a car went so well and all the staff looked after you. We wish you many miles of safe motoring.
Premier Car Supermarket and BCM work together to offer great value for money vehicles in both Leicester and Derby. Our Derby showroom opened in 2016, but we started in Leicester in 2005.
We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.
We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
Should you see a car on our website that you are interested in test driving, then a small refundable deposit holds the vehicle until you are able to visit the site. We have found that this helps customers avoid disappointment and unnecessary travelling. The small fee is refundable.
We have our own workshops and MOT stations. Premier Car Supermarket and Braunstone Crossroads Motors are both able to offer MOT’s and services to customers.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 775 | |
Very Good | 138 | |
Average | 2 | |
Poor | 6 | |
Terrible | 11 |
Premier Car Supermarket - Derby
Carriers Road
Derby
Derbyshire
DE65 6GY
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 16:00 |
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