I'm happy to report that everything is running smoothly so far. I am enjoying driving the car as it runs nicely and overall, it is very nice. The customer service at the dealership, contrary to my initial expectations, was not daunting at all. In fact, they were welcoming, friendly, and everyone there was lovely. It was a really good experience. The car was nice and tidy, just as expected and described. Overall, I would rate my experience a 5 out of 5.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Lovely people
Marie, good news to hear you rate your experience with 5 stars.
I had been down to Premier Car Super Market quite a few times before I purchased the car, the reason I went back to Premier Car Supermarket to buy the car was because no one hassled me no one mithered me and no one tried to push/sell any extra things. The Vauxhall Mokka is a brilliant car and I am over the moon with it, slightly more expensive on fuel than I expected but other than that the car suits be perfectly. I would rate Premier Car Supermarket a 5 stars, because of the non pushy experience I had! Thank you.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to The reason I came back
Carol, Thank you for leaving a great review.
The team down at Premier Car Supermarket have been incredible, I purchased an amazing Golf which I am very pleased with, I am so glad I went with the golf and I am happy with my choice! The customer service was grand, everyone was polite and most of all easy going. These guys can have the 5 stars they deserve :)
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Grand
Joseph, Fantastic review thank you.
I purchased a Ford Kuga from Premier Car Supermarket in Derby and everything has been running smoothly since then, with no issues at all. The customer service was pretty good, with helpful and friendly staff who were welcoming. In fact, I recently mentioned to my wife that I would purchase from them again. Overall, it was a good experience and I would rate them a 5 out of 5. Good stuff!
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Great first impressions
Mark, Good stuff, thank you for the 5 stars.
So far so good with the Renault Captur, the team were helpful and friendly. I did have to drive 2 and half hour's to get it but it was worth it in the end. The car is great and the customer service was brill. I never give full marks because I believe there is always room for improvement, lets go with a high 4!
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to 👍
Nigel, thank you for the 4 stars. We will try to get the full 5 next time.
I unfortunately wrote off the Ford Fiesta and no longer have it, but during the time I had it, the car was great. I didn't encounter any issues with it before the accident, which was not my fault. The customer service was helpful, friendly, and kind. Overall, I have nothing negative to say about them. I would rate them a 5 out of 5 as there were no issues at all.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Car before I wrote it off
Jesus, sorry to hear about your accident. We hope you are ok, thank you for taking the time to review your visit.
4 stars for Premier Car Supermarket.
Reviewer has confirmed their email address
Aftersales in response to Good dealership
Thank you for your review, Mr D.
So, I recently bought a Vauxhall Astra from Premier Car Supermarket in Derby, and let me tell you, everything has been running like a charm since day one. I'm absolutely delighted with my purchase and have nothing but good things to say about it. One of my favorite things about the car is all the new modern stuff it comes with. The gadgets and technology features are just fantastic and they add a whole new level of convenience and enjoyment to my driving experience. Now, let's talk about customer service. The folks at Premier Car Supermarket were really on top of their game. They were clear, understanding, and incredibly supportive throughout the entire process. Whenever I had a question or needed help, they were right there to assist me without any hesitation. I couldn't have asked for better service. All things considered, I would give them a solid 5 out of 5. I have zero complaints and would highly recommend Premier Car Supermarket to anyone looking to buy a car. They truly exceeded my expectations and made the whole experience a breeze.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Can't get any better
Alan, a solid 5 stars thank you.
The team at Premier Car Supermarket really went above and beyond for me. They were super excellent from start to finish! Everyone was so kind and had all of the time in the world for you. I would for sure rate 5 stars without thinking twice about it.
Reviewer has confirmed their email address
I first saw the car advertised on the website, with a not saying photos to follow. As soon as the car was ready, Josh contacted me immediately, sending me photos and a video. We then spoke on the phone and Josh reserved the car for me until I get to view it a few days later. This gave me such reassurance that I would be the first to view. Josh encouraged me to bring someone who knew about cars with me, he let them have a good look over the car before we decided to purchase. Josh”s communication throughout the purchase has been exceptional, polite, responsive and never pushy. I picked the car up today, Josh greeted me with a smile and a coffee, talked me through the paperwork and I drove away in my sons first car, which I know he will be over the moon with. Thanks Josh, we will definitely use Premier Card again. Fantastic service 😊
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Son’s First Car
Debbie, great to hear you received fantastic service, thank you for the 5 stars.
Premier Car Supermarket and BCM work together to offer great value for money vehicles in both Leicester and Derby. Our Derby showroom opened in 2016, but we started in Leicester in 2005.
We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.
We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
Should you see a car on our website that you are interested in test driving, then a small refundable deposit holds the vehicle until you are able to visit the site. We have found that this helps customers avoid disappointment and unnecessary travelling. The small fee is refundable.
We have our own workshops and MOT stations. Premier Car Supermarket and Braunstone Crossroads Motors are both able to offer MOT’s and services to customers.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 775 | |
Very Good | 138 | |
Average | 2 | |
Poor | 6 | |
Terrible | 11 |
Premier Car Supermarket - Derby
Carriers Road
Derby
Derbyshire
DE65 6GY
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 16:00 |
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