Bought the car in Aug, clutch went after a week. They got it back, replaced it and brought it back for me. It has since been back to them 2 more times. Warranty has been extended for peace of mind due to the issues that have arisen. Staff have been good, been able to have a laugh and feel relaxed. Fingers crossed the current repair will be the last.
Aftersales from Premier Car Supermarket - Derby in response to It'll do.
Thank you for taking the time to leave us review Steph!
Aftersales from Premier Car Supermarket - Derby in response to It'll do.
Steph, sorry to hear you had a concern with your clutch it is nice to hear you enjoyed our relaxed atmosphere.
Brilliant service with buying my car at derby branch If I'm stuck with anything josh is always happy to help
My daughters loving her first car! We have always had Kia's and we got her a Kia Picanto from Premier Car Supermarket. The car was well specked compared to the others elsewhere which were in our price range and compared to other Picanto's we had seen the condition was excellent. Raj was really great and it wasn't until we went and collected the car we realised my mother had dealt with Raj previously. The service was excellent, the car is amazing and couldn't fault Raj at all.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Daughters First Car.
Tracey, thank you for taking the time to leave us a great review. Pleased your daughter is enjoying her Picanto!
My wife is very happy with her new car, she bought the Mercedes A-Class and has been really enjoying driving it. This guy has been very good in selling and helping. We are very happy.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Very good.
Wonderful review Egita, thank you!
Premier Car Supermarket have set the bar for every used car buying experience going forward. Their attention to detail before, during and after the sale was exceptional. There was a piece of trim missing of the steering wheel which I hadn't even noticed, two days after getting the car home, I had a call from one of the team to make me aware and they sent the part straight out. The car is the 3rd 1 Series I have owned, it's without a doubt the best one yet. The comfort, looks and performance are levels above the rest and I couldn't have asked for any better. Highly recommend and I'll be back when it's time for a change.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Friendly service, really approachable..
Steven, what a wonderful 5 star review - thank you! It's always so pleasing to hear such positive feedback, we're really happy that you love your new 1 series. Look forward to welcoming you back in the future!
The driving experience and test drive especially with my new car was great, the salesmen was good and service was also really good. There were a couple little niggly bits with the car, the tracking needs sorting, there is a small fault with the sun roof and although the brake pads have been done, the disks seem pitted and worn. Aside from this, there have been no nasty surprises and the car is a cracking little runner. I have had alot of really bad experiences dealing with used car dealers and this certainly wasn't one of them experiences however, if these issues had been picked up and sorted I would have rated no less than a 5.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Fairly satisfied.
Sorry you weren't 100% satisfied Jim but we are glad that you are enjoying your new car, thank you for taking the time to leave us a review!
Great company, highly recommend for any budget!
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to ⭐⭐⭐⭐⭐
Thank you for taking the time to leave us a 5 star review Paul!
I am getting on really well with my new car, from a A-Class to a Mini Cooper to my new Nissan Juke, I am very happy with the car, service and Alan was really great to deal with. The car hasn't taken me too long to get used to, in fact it was a lot quicker and easier than I thought it would be. I really like that it's a small SUV style and the low millage was really appealing too. Couldn't be happier with Premier Car Supermarket.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Top marks for Alan and PCS
Asma, brilliant review. Thank you! We're all thrilled your enjoying your new Juke and quickly felt comfortable with it!
My daughter loves her new Astra, she is really impressed with the quality of the car and feels its a significant upgrade than her old Clio. She did really enjoy her Clio but unfortunately had the front end stolen in Birmingham and had to write it off. She thought their may have been a slight issue with the gear box sticking but has admitted it's likely her driving as it's not happened since. Josh was brilliant and really looked after us both while on site, I can't fault the company and staff start to finish. Very happy customers.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Very happy customer
Helen, thank you for your 5 star review! We're sorry to hear about your Daughters Clio, but glad she's enjoying the Astra!
I am very happy with Raj and the team at the Premier Car Supermarket, welcoming, friendly and helpful, top notch customer service all round. I purchased a Toyota Rav4 and I wanted a nice sized SUV, it had god spec, looked really nice and was in great condition. Rej was really good in getting everything sorted quickly, think the whole process was completed including a few bits of touch ups and cleaning within 24 hours. Highly recommend Premier Car Supermarket.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to So far so good!
Thank you Mr R, for your fantastic five star review and kind words for Raj. Hope to see you again for a future purchase!
Premier Car Supermarket and BCM work together to offer great value for money vehicles in both Leicester and Derby. Our Derby showroom opened in 2016, but we started in Leicester in 2005.
We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.
We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
Should you see a car on our website that you are interested in test driving, then a small refundable deposit holds the vehicle until you are able to visit the site. We have found that this helps customers avoid disappointment and unnecessary travelling. The small fee is refundable.
We have our own workshops and MOT stations. Premier Car Supermarket and Braunstone Crossroads Motors are both able to offer MOT’s and services to customers.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 775 | |
Very Good | 138 | |
Average | 2 | |
Poor | 6 | |
Terrible | 11 |
Premier Car Supermarket - Derby
Carriers Road
Derby
Derbyshire
DE65 6GY
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 16:00 |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.