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Got a great price on a BMW 3 series, Was seen by Josh who was knowledgeable Etc. However on collection car only had one key and two major recalls by BMW that were not dealt with prior to me collecting the car. I would buy from PCM again as the cars are great value - just don’t expect the checks attention to detail or customer care / love you would receive from a dealership or major car supermarket :)
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So happy with our new car 🚙 Sean was an excellent sales person from start to finish. Not too pushy like some garages can be. We feel like we got excellent value for money and are really happy with the purchase thank you. Becki and tom
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Aftersales from Premier Car Supermarket - Derby in response to Vauxhall mokka
Thank you for taking the time to review your visit to Premier Car Supermarket, fantastic 5 Stars Thank you.
Raj was very helpful and polite and friendly. We were very happy with his and the service of Premier Car Supermarket. Would recommend this to friends and relatives. even though it is approx 2 hours drive from us, it was worth it. Keep up the good work guys! And thanks again Mandy n Martin.
Aftersales from Premier Car Supermarket - Derby in response to Good service and polite friendly staff.
Brilliant review we are pleased you enjoyed you visit to Premier Car Supermarket.
Raj at the Premier Car Supermarket is a super polite and amiable sales person looking to meet your needs.
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Aftersales from Premier Car Supermarket - Derby in response to Great sales person
We are delighted that you had a 5 star experience at Premier Car Supermarket
In my opinion, ..... their own vehicle inspection is nothing more than a box ticking exercise and adds no value. The salesman response when you find issue with your purchase is "I would have checked the vehicle more carefully". I do not trust and cannot recommend PCS in any way. I suggest anyone considering buying a car from PCS should be extremely cautious and assume the vehicle has underlying issues.
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Tony hoskins in response to Very poor, buyer beware
Absolute nonsense.
Bought the car last week from Premier Car Supermarket, Rajon was very helpful and supportive. The process was smooth and quick and I couldn’t ask for better customer service! Highly recommended
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Aftersales from Premier Car Supermarket - Derby in response to Amazing service!!
Fantastic detailed review thank you
Aftersales from Premier Car Supermarket - Derby in response to Great Service
Thank you for your review we wish you many miles of safe motoring.
First impressions of Premier Car Supermarket are good. Their showroom is very swish and modern, so I had high hopes as I stepped out of the taxi to seal the deal on a car I'd seen online. I was offered a coffee and a seat when I went in. Sadly, however, it went down hill from there. I checked out the car. On dear! There were a number of small issues which, over the phone, where not mentioned to me by the salesman (who was now on holiday). Couple of small dents in a door, a cracked speedo binnacle, no badges on the wheel centres, they'd managed to loose the V5 log book (least that's what I was told) and only had one key. (A replacement would cost £250) On top on that the car was dirty inside and out, nothing winds me up more than buying someone else's dirt. When your paying £11K for a car, if your like me, you do expect better. The staff, while seemingly friendly, where obviously disinterested. When I pointed out my disappointment they were, at best, sympathetic. When I asked for a small price adjustment they said 'no!. Prior to this, I'd noted the car had needed a service, I asked if that would be completed before the sale, they said it would. At the showroom I was shown an internal letter headed A4 sheet of paper suggesting the service had been completed. I later has cause to seriously doubt it had been. How, having travelled by train and two taxis to get to the showroom I was faced with having to make the trip back the same way or buy the car and put those things right myself. This is what I did. I spent £1300 putting the car right. I'm sure they would say, in their own defence, nobody forced me to buy the car, I had the option to walk away, which is true, but that kind of mentality is what I'd expect from a back street car dealer. not a car dealership calling itself Premier car Supermarket. Still, you live and learn.
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Aftersales from Premier Car Supermarket - Derby in response to Not very professional.
Thank you for taking the time to review your visit.
We purchased a car from distance. The garage informed us it had no marks on the body work, no damage and the vehicle would be taxed. When we received the car we found the body work damaged and rusted and the vehicle not taxed. When we complained to the garage, we have been given the run around and no repair for the vehicle. Here we are 9 weeks down the road with a rusting car with body damage and Premier Car Supermarket ignoring us as they have the money. Next stage is court action. I gave 1 star as this is the lowest star rating but I would rather give no stars.
Bought x5 from Premier Car Supermarket, diff oil is leaking which clear mentioned Mot ask them day of purchase he said its fixed still oil drop was there he said its water after wash they said we give 5 star parts cover insurance if any problem two time phone them all time they said general manger gonna phone you back after third time phone them same he gonna call back to sort it out Still waiting
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Premier Car Supermarket and BCM work together to offer great value for money vehicles in both Leicester and Derby. Our Derby showroom opened in 2016, but we started in Leicester in 2005.
We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.
We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
Should you see a car on our website that you are interested in test driving, then a small refundable deposit holds the vehicle until you are able to visit the site. We have found that this helps customers avoid disappointment and unnecessary travelling. The small fee is refundable.
We have our own workshops and MOT stations. Premier Car Supermarket and Braunstone Crossroads Motors are both able to offer MOT’s and services to customers.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 766 | |
Very Good | 134 | |
Average | 1 | |
Poor | 6 | |
Terrible | 12 |
Premier Car Supermarket - Derby
Carriers Road
Derby
Derbyshire
DE65 6GY
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 16:00 |
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