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When I initially enquired about a vehicle for sale I went through to Charlie. He was incredibly friendly from the get go and was knowledgeable of the vehicle I was interested in. He explained all of the options regarding payment plans and put several different quotes together to see which one suited me best. He was not pushy or biased in these options and did not try and sway me towards anything. There were a few minor issues along the way with the purchase of the car, but there were resolved quickly and efficiently. Charlie was fantastically helpful and kept me in the loop with updates even when he was due to be off work. Overall I dont think I could have had a better experience as a customer and have zero complaints.
Service from Prestige Cars Kent in response to Prestige cars kent - Charlie
Hi Matt, Thank you for leaving a great review for Charlie! we really appreciate it. Kind regards Prestige Cars Kent
Very happy with the new car purchase. Harry and the team were fantastic. Harry dealt with the sale mainly and he displayed excellent communication through-out. He was helpful and informative, and always reachable via email or phone - very good at what he does. I bought an BMW, its lovely I'm very happy with it. I will recommend to others 💯
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Service from Prestige Cars Kent in response to Great dealership
Thank you for the great review! Kind regards Prestige Cars Kent
Very pleased with my recent purchase from Prestige Cars Kent!! The whole process was seamless, smooth and stress-free. Aman was fantastic, very well organised, quick and helpful. He got everything sorted out for me, from the first initial enquiry all the way through to delivery Aman was great. Great communication, kept me up to speed, and very knowledgeable, always answered any questions I had. It was strange buying a car blind, I've never purchased a vehicle without seeing or driving it first, but I am made up with the Audi A5. Its a lovely motor and I've already referred a couple of friends to the dealership, I was really impressed. The car was delivered, it all went ahead as planned and on time, and when the car arrived it was superbly presented - pristine condition. I can't fault the service provided and I highly recommend the vehicles they sell.
Reviewer has confirmed their email address
Service from Prestige Cars Kent in response to Quick and smooth process
Thank you writing a review regarding your experience buying a vehicle from us during the current circumstances. We understand it can be difficult, but glad to hear you found the process a positive and smooth experience! Enjoy your Audi A5 Andrew!
Thanks again guys for the swift and smooth process of buying a car with a p/x deal arranged. Car delivered as promised, on time and very clean and shiny 🚗 One happy customer with a new Audi A5 convertible, just need the sun to come out now for maximum enjoyment! Ben mainly dealt with my sale, and he was very good, helpful and friendly. I would highly recommend Prestige Cars Kent and Ben personally for his efforts and help during the sale 👌
Reviewer has confirmed their email address
Service from Prestige Cars Kent in response to Ben provided top class customer service
Hi Janus, Thank you for leaving a great review for us. I am happy to hear you had a smooth experiencing with part exchanging your vehicle for a new one. Hopefully the sunnier days are on their way ready for you to enjoy the full convertible experience! Kind regards, Prestige Cars Kent
Given the current circumstances Prestige Cars Kent did a great job of looking after me when purchasing my Porsche Cayenne. They did as good as they could with very little aids, the customer service remained professional and pleasant through-out. The team had great communication, very responsive and they always returned my calls within good time. I'm pleased with the car, its lovely and very enjoyable to drive. I'd be happy to recommend this dealer and use them again myself in the future.
Reviewer has confirmed their email address
Service from Prestige Cars Kent in response to Very well ran dealership
I am happy to hear you had a great buying experience with us despite the current circumstances Fredrik. Thank you for the recommendation and we hope to see you again! Kind regards Prestige Cars Kent
I bought a lovely Mercedes Benz GLA recently and unfortunately after a week of buying it, I've had to isolate so I can't get out in it. What I did drive of the car, it was perfect, very very nice to drive. I was really enjoying it and I can't wait to get back in it, for now though - its looking very good on the drive. I'm really pleased with the car, and the customer service that came with it was exceptional. Helen looked after me and she was just lovely. She made the whole procedure easy and stress-free, it was very straight forward and it would be a pleasure to deal with Helen and Prestige Cars Kent again in the future.
Reviewer has confirmed their email address
Service from Prestige Cars Kent in response to Nice experience, I will return in the future
Hi Alan, thank you for taking the time to leave a review on your experience with us. I will be sure to pass your comments over to Helen. I hope you have the time to enjoy your vehicle once your isolation period is over! We hope to see you again. Kind regards Prestige Cars Kent
This is the first time I've dealt with Prestige Cars Kent, and for a first time customer, I was treated very well, as though I was a long standing customer. The dealer was very friendly, kind and polite, they was always checking I was happy with everything and kept me fully up-to-date with the progress. I bought a Bentley Bentayga and the car itself is incredible, very pleased with it, it's just what I expected and when they delivered the car it looked pristine, inside and out - very happy. I have given 4* - not because I'm not pleased with the car or customer service, but just because I'm still waiting on the service history book, the guys are working on that for me. I would happily buy again from here and even recommend to others looking to buy a quality used car, with great friendly service!
Reviewer has confirmed their email address
Service from Prestige Cars Kent in response to Very happy with the new purchase
Thank you for the kind review Shaun, I am pleased to hear you had a great buying experience with us. I have contacted your salesman to chase the Service History Book for you. Kind regards Prestige Cars Kent
I recently purchased a Range Rover from this dealership and I honestly cannot fault them or the car. Luke looked after me very well, he was helpful and friendly and extremely polite, very pleasant to deal with, I have recommended him already to a family friend. When the Range Rover was delivered it looked even better than the photos, it was shining, clean, tidy inside and out, it looked perfect. The delivery driver was courteous and bang on time too, everything went smoothly and was simple, a nice hassle free buying experience! Thanks Luke and team!
Reviewer has confirmed their email address
Service from Prestige Cars Kent in response to Great from the start
Thank you for your kind comments Naomi, I am pleased to hear you had a fabulous buying experience with us despite the current circumstances. Happy driving!
Spectacular cars. Fantastic service,Steve made us feel really special and great customer service! The whole process was really easy and stress free. Highly recommended! Thanks to the whole team!
Reviewer has confirmed their email address
Service from Prestige Cars Kent in response to Prestige is amazing!
Thanks for the great review Sarah!
This was a strange process for me buying a car online without going to see and try it but AK (Amandeep Kalsi) made the whole process easy and pain free. He supplied a personal video of the car and the areas I wanted to look at in more detail and could not be anymore helpful in answering any question. They delivered the car to my house and pick up my old car which we part exchanged. This maybe the new way forward in car selling but I will be less worried next time and happy to use and recommend Prestige Cars and AK as a saleman
Reviewer has confirmed their email address
Service from Prestige Cars Kent in response to Great experience
Thank you for your review Andrew, I am pleased to hear AK made your experience during the current circumstances enjoyable. Happy driving!
Started in 2012, Prestige Cars Kent is a family-run, independent dealership based in Orpington, Kent. We stock more than 200 prestige cars from Audi, to Rolls Royce. Each car undergoes a thorough 175-point inspection prior to sale and is supplied with a 12-month Warranty, underwritten by ourselves.
We are able to take in existing cars as part exchanges, and are able to offer finance options (we are authorised and regulated by the FCA). With a large panel of lenders, we are able to provide the best solution to meet individual circumstances.
Selling hundreds of cars a year, usually with a Service Pack, has driven demand to provide car servicing. Whilst we have delivered this for a little while now, in early 2020 we were delighted to open our dedicated car Service Centre, just down the road in Orpington. With 13 service ramps, manned by main-dealer trained technicians using the latest equipment, our aim is to provide better service than a prestige main dealer at a considerably lower cost.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1432 | |
Very Good | 239 | |
Average | 2 | |
Poor | 11 | |
Terrible | 20 |
Prestige Cars Kent
Hewitts Farm Cottages Hewitts Road
Orpington
Greater London
BR6 7QR
Mon | 08.30 - 18.00 |
Tue | 08.30 - 18.00 |
Wed | 08.30 - 18.00 |
Thu | 08.30 - 18.00 |
Fri | 08.30 - 18.00 |
Sat | 08.30 - 17.00 |
Sun | 10.00 - 16.00 |
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