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53 reviews from our car dealer reviews community
Leave a review for Radley Motor Company
Leave a review

53 reviews from our car dealer reviews community

Leave a review for Radley Motor Company
Leave a review
"Not Recommended"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a BMW 1 Series 116D on the 23.06.24. To begin with, communication was smooth, however, it went downhill fairly quickly but I liked the car and was keen to get it. After waiting a week from deposit, I had to get in touch to ask when my car would be ready. I found it was pretty difficult to communicate and had to get my boyfriend, who they seemed to take more seriously, even though I was paying, to help out. When I went to pick up the car, the fog light trim was still popped out of place. Annoying, but I got £50 knocked off the total to get it sorted elsewhere. Took the car home and noticed the horn wasn't working, granted I should have checked but it completely slipped my mind. Got in contact with the dealership and asked for some advice, I said I may take it elsewhere to be fixed because although it was under warranty, they were an hour away. They told me to "not take it anywhere else because they might make a big deal out of things." I asked what they meant but never got an exact answer. Took it elsewhere to be fixed and they let me know my car had several loose bolts and bent panels underneath. In total I found 3 lighters, around £2.30 in change, a boot trunk first aid panel from a different car, a hair pin, a cashew, a whole side of crust from bread and toenail clippings. Pretty disgusting... I would not recommend at all. Thankfully, I have managed to clean and solve all of the issues I had. Now I know what to look out for when purchasing a car since this was my first time, so not a good experience overall.

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"Be careful as not truthful "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car told had a timing chain only to find out later it had a belt which needs replacing imminently. Tried to discuss a compromise with dealer denies all knowledge and not willing to assist. Would not trust a word he says.

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"BMW X3 - fully loaded - excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Radley Motors had the exact car I was looking for, and was really happy with the deal and the really good service. Very Happy to recommend Radley - We travelled from the Kent Coast to pick it up and had a great drive back. Thanks Shaz.

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+2 Found this review helpful
"Excellent honest service all round"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No pushy sales men here, just there to help, purchased a lovely Audi A1, deal done in 30mins, picked up 3 days later, with new service, new MOT, and some minor dents removed ( at sellers insistence, with no e tra charge). Great selection of cars at reasonable prices, well done guys

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+2 Found this review helpful
"Friendly and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had great service from the team, car was ready to be picked up on day asked and nothing was to much trouble. Great team

"BMW X5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really very happy with my purchase. Would highly recommend Radley Motors. 5 star customer service. The sales team was very professional and helpful throughout my entire experience. I am happy with my BMW X5 5 months on. Thanks

"Smooth Transaction"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm a return customer. Had a great experience once again a couple of years after my first purchase. The team was very knowledgeable, especially Shaz. The car was clean exactly as advertised and I was provided with RAC cover for a year for my piece of mind. Definitely would recommend the Radley Motors if you need a car.

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"HAPPY "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an AMG C63. Seamless process for Part-ex/Finance/Pick-up. Shaz and Chris have been extremely helpful throughout the process. Thank you

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+1 Found this review helpful
"AUDI A7"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Audi A7 ! Excellent experience After spotting the Audi A7 black edition I wanted on the website I rang and got through to Radley Motor Company from start to finish where professional and helpful. They supplied me with extra info and pics of the car upon request and managed to guide me through extended dealership warranty process, even after the car had been bought the salesman contacted me few weeks later to check on my purchase. Great experience with this company and would definitely deal with them again! Thanks!

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"GREAT"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic interaction with Radley Motor Company particularly Chris who dealt with the whole process and communicated appropriately with the purchase of the vehicle. Thank you

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Dealership Information

Radley Motor Company is an Independent dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
53 reviews4 out of 5 stars — Rated Very Good
Excellent
39
Very Good
1
Average
2
Poor
2
Terrible
9

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  • Contact Information

    Address

    Radley Motor Company
    St Georges Works Garretts Green Lane
    Birmingham
    West Midlands
    B33 0UH

    Get in touch

    0121 7831717
    http://www.radleymotorco.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About Radley Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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