Mot sue dropped car off, found staff to be friendly and courteous, car was ready within 2 hours and they had cleaned it

The attitude of Vicky on the service centre leaves a lot to be desired. As mentioned in a number of other reviews on here, she is abrupt and rude. After she mistakenly tried to overcharge us because she couldn’t be bothered to look at the system properly, and perhaps going through the embarrassment of being called out on it, she proceeded to verbally assault me across half of the showroom about how rude I was How embarrassing, not just for her, but all of her colleagues. Imagine buying a car from here, where the person on the service desk is verbally abusing customers by shouting abuse at them across the showroom at the top of her voice. Avoid.

Absolutely disgusting customer services. No customer service skills whatsoever... shouted at by Nicola across the shop floor in front of customer and staff..... never again will I set foot in this showroom and never again would I even look at a Renault now... unbelievable

I've had loads of trouble with my Rlink since last September and I think the service of Renault Liverpool has been horrendous. Next time I buy a car it won't be from Renault Liverpool.