Jessica, September 2018
"Perfect Deal Couldn't of went smoother"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Honestly Reynolds Motor Group is one of the best used car dealerships i have used, it was my first time doing finance and they couldn't of made it any easier i got the car i wanted for the monthly payments i wanted and the staff was very friendly.
WOULD RECOMMEND.
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Jason F, June 2018
"This dealer is 1 in a million"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Would definitely recommend Reynolds Motor Group to anyone. Chris and all the staff are a top buch of guys
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Anonymous, June 2018
"DANGEROUS CAR!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My husband bought me a car from Reynolds Motor Group two days before Christmas as a gift. He paid £2,300 ‘sold as seen’. The first day I went out in it alone to do some shopping, it wouldn’t start, it turned out the terminal for the battery hadn’t been secure & had come off, I rung & left a message just to say it was a careless & inconvenient, never received a reply. Shortly after first driving it, I realised more & more problems, the parking sensors wouldn’t work (we were assured they did), the engine kept going into ‘limp mode’ making motorway driving a no no. A phone call by my husband to the garage resulted in a typical ‘sorry but it was sold as seen’ so 6 months later after spending almost £1000 to rectify various problems, I had no choice but to part ex it, the Garage I took it to recognised 42 FAULTS!!! I have literally lost most of my money. NEVER buy from this garage unless you really know cars and certainly never take their word that the car is sound!
+1 Found this review helpful
Anonymous, May 2018
"Dangerous and faulty car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Sold a car that was classed as dangerous and unsafe to use on the road. They lied about the condition of the car and many hidden faulty were found! When I managed to contact them, the manager was aggressive and very very rude! He failed to help or take any responsibility. they will ignore your phone calls and emails. I had to take the company to court.
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James, May 2018
"Perfect service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff was very friendly and helpful. They worked hard to help me fine the exact car I wanted and made it easy for me great service recommend
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Mr B, April 2018
"Happy customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is now the 4th car i have bought from reynolds, have been happy with with every purchase. Great company to deal with!
+1 Found this review helpful
Anonymous, March 2018
"Disappointed "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Car didn't last 24hours before breaking down, went back for the same issue 4 times in less than a month.
Finally gave car back and got a refund for deposit but the log book was never sent off by dealer and finance company not contacted until 2 weeks later which result in premium being taken from my bank account and struggling to reclaim road tax back due to log book!
The whole experience has been extremely stressful, out of pocket financially and still waiting for my personal items back from inside the car.
+1 Found this review helpful
Stephanie E, March 2018
"Stephanie Edwards"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff were really helpful and friendly, will be recommending to friends and family.
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Jon C, March 2018
"New car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a car from Reynolds Motor Group last week, really great customer service and I’m really happy with the car!
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Tom, March 2018
"Sorted me out a great deal on finance "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Just bought a ford ranger from rmg, really pleased with my new car and the service i received. They got me a great rate on my finance, saved me £30 a month on other quotes i received. Thanks Very much, Tom
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