Went to Shelly Motors for a 3rd service, arrived and was told to take a seat. The receptionist was polite and helpful. Waited for about 5 mins and then was called to the service desk, where the gent told me that he had no booking form from the web based booking service. I told him that they need to get this sorted. He was helpful and booked me in. My car was serviced and they said after about an hour that I needed some brake pads changed. I said that I do not want to pay their prices he was happy with that. One thing I can not figure out is the photo that they showed me was of the brake calliper and they never asked where the locking wheels it was. So how did they get this photo! Overall the service was ok was offered tea or coffee by the receptionist. Also they seem to have little service staff on over the weekend. I won't be using them for an MOt as that is over priced and I have a friend that will do that for me. As car is under warranty will use them for this and services until it is out of warranty.