66% Reviews
replied to
98% Recommend
to friend


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51 reviews from our car dealer reviews community
Leave a review for Silver Birch Motor Company
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51 reviews from our car dealer reviews community

Leave a review for Silver Birch Motor Company
Leave a review
"great service, very helpful"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i was very pleased with the service i got from darrin, i'll recomend silver birch to anyone wishing to change there car regards william

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Alison Perris from Silver Birch Motor Company in response to great service, very helpful

William, Thank you for recommending us and taking the time to leave a review, we really appreciate it. We are delighted that you were happy with your buying experience. Safe driving in your new car Darrin & Alison

"Vw transporter "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

VW Transporter Could not be more impressed with the service provided by Darrin. From initial phone call, to providing additional videos and photos of the vehicle, to meeting him and discussing all aspects of the vehicle. He was so helpful, not pushy, let me view and look in my own time. It was well worth the 180mile trip I had to collect the vehicle. Thank to for everything.

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Alison Perris from Silver Birch Motor Company in response to Vw transporter

Toby, thank you for taking the time to leave a review, we really appreciate it. It was great to meet you and we are delighted that you were happy with your buying experience and your long drive was worth it. Safe driving in your new VW Transporter, Darrin & Alison.

"Amazingly genuine car dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I met Darrin when a friend of mine bought a car from Silver Birch a couple of weeks ago. My friend 'M' knows way more about cars than I do, and is someone I trust implicitly, especially with anything to do with cars. When I dropped 'M' off, I saw first hand the care Darrin took to make sure everything was 100% in order. I decided to keep an eye on his website and within a week he had a car way cheaper than anything similar which I was interested in. I now have that car outside. For those of you of a certain age, or indeed any age, Darrin proves there is an exception to the rule: If you look carefully enough, you can find a genuine car dealer who is honest, genuine and a pleasure to work with. Recommend him with no reservations, go and see for your self! PS I never met him before, I am not his mate posting a positive review under pressure. This review is 100% genuine :) Mike

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Alison Perris from Silver Birch Motor Company in response to Amazingly genuine car dealer

Mike thanks a mill for taking the time to leave a review and to recommend us, we really appreciate it. We are delighted that you are enjoying your new BMW 3 Series and were happy with your buying experience. Safe driving Darrin & Alison

"Great dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great place to buy a car from, really helpful genuine cars genuine dealer and I don't say that lightly. It was well worth travelling 228 miles there and back, Darrin is a great guy and we now own a lovely Kia Sorrento

Alison Perris from Silver Birch Motor Company in response to Great dealership

Diane, we are delighted that you are happy with your new Kia Sorento and it was worth the long journey. Thank you for taking the time to leave a review and share your experience, we really appreciate it. Safe driving and when you are looking for your next new car, please give us a call.Darrin & Alison

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"BMW X3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First class experience from Darrin and silver birch motor company. After searching for the right BMW X3 for months, we came across silver birch motor company by chance on autotrader. Quick phonecall and we had put a deposit down within minutes based on the confidence given from speaking to Darrin and viewing his walkround video. My wife travelled from West Yorkshire on the train, and Darrin even offered to collect her from the train station. The car is absolutely first class, beautiful condition, top spec, low mileage and exactly as described. Darrin would be my first port of call whenever looking for a new car again without hesitation. The whole experience from start finish has been superb, and I can honestly say the stock that Derrin gets is second to none. Thanks again, all the best.

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Alison Perris from Silver Birch Motor Company in response to BMW X3

Dan, thank you for taking the time to leave a review and for recommending us, we really appreciate it. We are delighted that you are both happy with your new BMW X3, and glad that you found the buying process easy and hassle free. Hopefully we will see you again in the future when you are ready to purchase your next new car. Safe driving Darrin & Alison

"A first class experience."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I arrived at Silver Birch I was made to feel special,the car I went to see was in immaculate condition throughout and far exceeded my expectations, all original books,service history, two keys and the sales person Darrin Perris was a delight to deal with (no hard sell)., I was left on my own to check over the vehicle in my own time which was much appreciated (thank you Darrin). check over the vehicle and nothing was to much trouble for Darrin.

Alison Perris from Silver Birch Motor Company in response to A first class experience.

Thank you for taking the time to leave a review, we really appreciate it. We are delighted that you were happy with your buying experience. Safe driving in your new car. Darrin & Alison

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"Outstanding customer service experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Needed a quality Van for my business and found this company on the net. I have never experienced customer service quite like this. This is the benchmark for customer service and attention to detail. Arguably the very best I have seen. The Van I purchased was exactly as described. Mint, low mileage, and in excellent condition, with a full service history. I'm so glad that I chose an independent dealer to help me with my transportation needs. I would definitely recommend this dealership to anyone - absolutely delighted. Summary: 10/10 A credit to the Motor Vehicle establishment

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Alisaon Perris from Silver Birch Motor Company in response to Outstanding customer service experience

Thank you for taking the time to leave a review and also the recommendation, we really appreciate it. We are delighted that you were happy with your buying experience. Safe driving in your new Van, Darrin & Alison

"Professional service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have managed to book an appointment on an odd day of the year, Darrin had no issue with it, i really appreciate it. All questions i had were answered, anything i did not understand was clearly explained. Had to sort out road tax and insurance, again, no problem for Darrin to help. Car was in great condition as advertised, fair price for the mileage, clean and polished. No problem to take a car for a drive. Should anyone ask me on where to buy a car or what dealer from - i can honestly say I would recommend Silver Birch.

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Alison Perris from Silver Birch Motor Company in response to Professional service

Martin, Thank you for taking the time to leave a review and for recommending us, we really appreciate it. We were delighted to be able to facilitate you. Safe driving in your new car Darrin & Alison

"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First of all, Darrin the proprietor is brilliant and very informative. He sorted my temporary insurance as my other car insurance didn't cover my new car. the deal he tailored for me included a fifteen-month warrantee with five-star cover. His aftercare support is second to none albeit I haven't used it yet, but I feel I can trust what Darrin has said about any issues with the warrantee. Darrin said he would help with any issues arising from the warrantee company. I would whole heartedly recommend Silver Birch Motor company to anyone looking for a good deal and a good service. Signed Matt Burke from Edgbaston in Birmingham.

Alison Perris from Silver Birch Motor Company in response to Excellent service

Matt, thank you for leaving a review and we are delighted that you were happy with your buying experience. Safe driving in your new car and hope to see you again when you are looking for your next car. Darrin & Alison

"Best dealer best owner 5stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The silver birch motor is the best dealer and best owner in uk Thank you so much Mr Darrin Perris 5 stars feedback

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Alison Perris from Silver Birch Motor Company in response to Best dealer best owner 5stars

Farhad, thank you for taking the time to leave a review and giving us 5 stars, we really appreciate it. Darrin & Alison

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Dealership Information

Silver Birch Motor Company is an independent used car dealership that is based in Bodymoor Heath, Sutton Coldfield. According to their website all car sold here are HPI checked prior to sale and you can expect to find all typical main dealer services such as part car sales, part exchange, finance and warranties. This dealership operates on an appointment only basis so please call ahead before travelling to make an appointment.

If anyone has had an experience at this dealership then please share this with us by leaving a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
51 reviews4.9 out of 5 stars — Rated Excellent
Excellent
49
Very Good
1
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Silver Birch Motor Company
    1 Cheatles Bridge Dog Lane
    Sutton Coldfield
    Warwickshire
    B76 9JD

    Get in touch

    07833 179999
    http://www.silverbirchmc.co.uk

    Opening times
    Mon By Appointment
    Tue By Appointment
    Wed By Appointment
    Thu By Appointment
    Fri By Appointment
    Sat By Appointment
    Sun By Appointment

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    66%
    Percent of reviews responded to by this dealer

    Additional Information About Silver Birch Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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